Room was spacious and clean. Great location, near shopping centers and airport. Staff was very courteous and friendly, especially the lady in charge of the breakfast area, we missed breakfast by 5 minutes and she was nice enough to allow me to get some things for my kids. Will stay here again.

Not sure if its worth mentioningl, but pool could be cleaned/maintained more often, maybe we got there and pool was not scheduled to be cleaned yet. Would definitely stay here again though.

Very neat to the airport with a shuttle frequently running to/from the airport, free of charge. Large room ,clean and quiet.

The room was very clean and had everything we would need or want. The beds were comfortable though I found the pillows to be a bit softer than I personally like. We didn't try the breakfast, but it looked more than satisfactory. Staff was friendly and courteous. The location near the airport was a plus for us because we had an early flight home, but it was a bit of a drive to many of the areas attractions, so some might consider other options.

I thought the TV selections were a bit sparse, particularly for sports channels which my son was interested in watching. It seemed like every other channel was a QVC or other infomercial type station.

I really liked that a complimentary airport shuttle was provided, check in was smooth and efficient. Friendly, efficient and helpful staff, lovely room. There was also a convenient snack shop next to the reception desk, therefore, you could purchase food and snacks on the property.

Soundproof of rooms wasn't that great, because it sounded like Bigfoot was staying in the room above me, and there were noisy guests in the corridors at times during late in the evening, but the latter is not the fault of the hotel.

King suite with balcony was very large. Overlooked a roof top though with trash on it which took away from view. The sunset was beautiful. Great bed and hidden drawers. Shower was hot and adjustable. Clean and fast checkin and out. Shuttle to airport on time and 10 minutes with an additional stop.

View of rooftop trash. Ordered room service which was from another nearby pizzeria rather than hotel. Wish it had indoor pool or hot tub.

Outstanding Hotel - updated rooms. The bed is in an excellent location. The Staff were friendly, helpful and attentive. The hotel is the closest one to the airport but quiet with no outside airplane or car noise or from the hotel corridors there wasn't any noise heard. This is a MUST return!

This hotel is used by many airlines when flights are canceled and passengers are given a voucher according to the staff. That said we would still return but not on days with flight cancelations.

friendly front desk worker although she was clearly overworked she stayed positive and was super helpful.

The first room we got was filthy, gunk on handles, light switches, the bed had body hairs, head hairs, and the pillows had makeup on then and ear wax… gross someone being lazy clearly. When we alerted the front staff we were then switched to a bigger room with no problem that had clearly been cleaned really well.

Breakfast was satisfying with fresh fruit, oatmeal and other healthy choices. Rooms were clean and beds were super comfortable. There were enough pillows! It was quiet on the 2nd floor even with the lobby open to view below. Impressed with the staff who were friendly, helpful, communicative and SMILING. It was nice in a world where most are not ;-)

If you are EMF sensitive, this is a bad location as there is a tower right behind the cluster of hotels in that area. Because I was I'm a hurry to get there on short notice, I didn't bring all of the stuff I would use to protect against the EMF and it was more than a week after I got back home before I felt balanced again. Also, please be aware that Phoenix hotels by the airport are providing rooms to undocumented immigrants. I personally saw 2 families arrive when I was staying there and the agent that dropped one or both off.

Unfortunately I had to catch an early flight so I didn't have breakfast. Though a to go bag was provided and appreciated! The dining area was very spacious, overall this hotel was very clean. Check in/check out was a breeze! a heated pool in January was a plus!

I was not happy with pillows, and not having ice in machine on the floor I was staying on. I was told I'd have to go downstairs to a different machine other then that I have no complaints. The location is perfect and very convenient to the Phoenix International Airport.

The ladies at the front desk were awesome! They were short staffed and by themselves at the front desk alot of the times. They never once showed how stressed they were or complained. Always has a smile on their face and tried to accommodate.

Due to the Pandemic and being short staffed not enough maids to clean. Had a broken iron board but when I called for replacement they couldn't deliver it right away because of the lack of staffing. All minor things.