We were stuck in Charlotte due to our flight being cancelled and it was 2am and they accommodated us and came and picked us up. It could us some updating but it was clean and the bed was comfy. Staff was really kind especially the gentleman on the night desk shift. Really they save us from a night spent on the floor of the airport and we are so appreciative. We would definitely stay here again but after that experience, I think we will stay away from the Charlotte airport till they get their act together.

There really wasn’t much to complain about. I mean, the lamp shade needed changing and maybe they could hold breakfast open until 11am which is checkout instead of shutting it down at 10am but other than that…everything was great!!

I started learning people by name at this point. This is an amazing location. Yes people wander around the parking lot, but they mind their own and i met some pretty cool people

I did see a bug one night i stayed. Accidents happen, but id rather it not be my room.

Reasonable price, rooms were clean and staff was friendly. I had breakfast in the restaurant and the $8 price was reasonable, as well. It's an older facility but has been maintained well. Lightning in the room was kinda dim. Another plus was a fridge and microwave in my room.

No comment

it was a good destination near everything. The restaurant was nice and housekeeping was very helpful.

The first room we got had mold and discoloration inside of it. A member of the staff had found us another room and we appreciated her help a lot. Did not catch her name but she was very respectful in helping us.

Check in was a smooth easy process. All staff were great! The room was clean and had an ample supply of towels, toilet paper, ect. The bed and pillows were super comfortable and the a/c worked well. The bathroom had great water pressure. There was a minor dent in the bathroom door (maybe someone previous had hit it or knocked a suitcase into it), but other than that, the property was in perfect condition.

The area around the hotel was not in the nicest side of town. Across the parking lot was a strip club. However, with that being said, the hotel provided security and we had no issues.

Out of the three hotels this place offers. The clarion is the best for me. Plus the staff was amazing, and the resident food was gorgeous.

I didn’t like being in the 2nd floor though. I prefer third or higher

Rooms are a nice size. I like the fact that there's a microwave in each room. Friendly staff but high traffic area. Hotel is clean, although dated. I'm definitely going to book another stay in the future.

Didn't hate anything about the hotel.

This room was 10 times better I guess the rooms on the 3rd floor haven't yet been updated cuz the 2nd floor king room was absolutely perfect spacious and clean. I really like the overlooking balcony

Perfect

The location was close enough to Bank Of America Stadium. The room was clean and comfortable. the pillows were great. The desk clerk was very helpful.

The desk was very busy because of the Motley Crue concert in town. A lot of people were checked in before the concert so it was slow.

Very conveniently located close to downtown, within minutes drive. Worked well for what we needed that weekend.

Ice Machine didn’t work on our floor. It took cleaning services three days to actually clean/change our towels. Perhaps it was due to Covid but I feel it should still be more often.