hotel was central location, good price and easy to check in and out, we were quite high up in the hotel on a Saturday night and didn't experience noise disturbance that others have mentioned.

the cleaning standards were low. hair in the shower, someone else's used soap bar, blood splattered on the artwork frame in the room was most upsetting

The location was very good.

There's a large number of steps leading up to the reception with no way of getting in other than carrying my very heavy case. There was no one to assist. I'm an age pensioner and had to ask a passing stranger to help me. This info needs to be provided prior to arrival. Same occurrence when I left. Also, there's a noisy nightclub on the first floor, which I wasn't advised of. Despite that, I was there on a Thursday because it was a public holiday the "music" from the club ricocheted until the early hours.of the next morning.

We stayed for 4 nights and it was superb holiday for my family and I ... considering the hotel's location and the value for money. The hotel is very central within easy reach of shops, eating places, metro, trams, buses and the Central Station. Fema the receptionist's customer service was top tier. Our room is very spacious and cozy , it was thoroughly cleaned everyday. At night time you can slightly hear people's voices at the next room and party music Saturday night as theres a club on the first floor but it doesn't bother me. I was still able to sleep comfortably. My kids enjoyed their stay as there is YouTube in the Tele. We will surely book again next time we come back to Melbourne.

N/A

The location is fantastic. The staff were great. The room's were very clean & comfortable. As was the bed & pillows. Parking is available on sight if necessary. 10 minute walk to Flinders St station. There is a mini mart right next door & an IGA just two minute walk away. Lot's of food options within a 10 to 15 minute walk. Unfortunately there is a night club located in the same building, the noise on Saturday night from the bace was significant. Doof, doof doof until I managed to some how fall asleep. I was on the 4th floor, a mate was on the 6th floor. The noise (doof doof bace) was a lot better on the 6th floor. I would stay again (5th floor or above) I'd just bring ear plugs. Midweek I'd check if the night club was open & if so what time it closed. The location is perfect if your looking for somewhere in Melbourne CBD & the price was good.

Unfortunately there is a night club located in the same building, the noise on Saturday night from the bace was significant. Doof, doof doof until I managed to some how fall asleep. I was on the 4th floor, a mate was on the 6th floor. The noise (doof doof bace) was a lot better on the 6th floor.

Fantastic location and the beds were surpringly good quality and comfortable. The room was clean and tastefully appointed with an enormous, wall-mounted television which I loved. The artworks in the room were gorgeous… nothing like the tacky ‘Reject Shop’ type framed prints often encountered… thus was genuine, thoughtfully chosen art. Close to trams, trains, buses and everything really. The reception staff were lovely and extremely helpful. I was really surprised with how good this accommodation was for the price and booking at the last minute. Thanks for a very pleasant stay.

There was nothing I didn’t like about this hotel.

Great location and super friendly staff. Our executive suite was very spacious, clean, and had lots of natural light. We arrived early to drop our bags but our room was already ready when we arrived so the staff allowed us up to our room early which was so perfect after our very early morning flight. Would definitely stay here again.

The only major issue was our shower, the shower head sprayed everywhere except you and would only get to a lukewarm temperature. The sofa bed could have been a bit more comfortable but other than those two things it was a great stay.

Location Location The location was perfect and everything was so close. Lots of restaurants and shopping in the area. Free trams and access to everything. The staff was very friendly, although the reception area was quite small. The hotel was kept clean and rooms were serviced regularly. Very comfortable beds as well.

The entrance was small , but the hotel is a pretty good size and located in a very nice area. Parking is very expensive. However on this block you are more likely to get an overnight spot on the street. We got lucky for two nights. Just had to make sure the car was out of there before 7:00 a.m. and then we re parked for another 2 hours and paid for it which wasn't a lot and way cheaper than the parking garage overnight parking.

The location was excellent, very easy to get trams to and from the city. The room was as pictured and had a good sized shower, fridge and bed. The staff were friendly and held onto bags before and after check out.

The only negative I would say is on Saturday nights the nightclub is very loud until 5am. This didn’t bother me as much as I went to a concert and have noise cancelling earphones but something to bear in mind.

CitiClub is in a great central Melbourne location. Staff responded quickly to my communication about a late check in, and made any changes easy. The front desk staff were exceptionally helpful, friendly and professional. Our room was nicely decorated and was welcoming and comfortable, with a good view of the city. Basically everything was great apart from some excess noise from a few guests in adjoining rooms on Saturday night - however to be fair, the hotel does say on their website that there is a nightclub on site. Overall this hotel was great value for money in terms of location, comfort, and price. The staff went out of their way to assist, which made for a positive experience. The price is also very competitive which makes up for minor inconvenience of noise late at night. Would definitely book there again.

Fabulous location and staff! Facilities were exactly what you needed and the room was always clean. Great value!!!! Definitely recommend (as long as you don’t mind some old school bathroom styling - but still works nonetheless). Would go back here again in a heart beat and will be recommending it to all my QLD travellers ☺️

Bathroom was a bit outdated and one of the taps was slightly broken but still 100% functional. Maybe a slightly bigger fridge would have been useful but definitely not a necessity for one person :)