936 reviews
From
$97642 Johnson Street, Victoria, V8W 1M6, British Columbia, Canada
936 reviews
1/28
From
$97Free wifi
Air conditioning
24-hour front desk
Non-smoking rooms
Fitness center
Kitchenette
Elevator
Restaurant
Welcome to the BEST WESTERN PLUS Carlton Plaza Hotel, a charming 3-star hotel located in the heart of Victoria, Canada. With its prime location just 0.9mi from the city center, this hotel offers easy access to the city's main attractions and vibrant nightlife.
Featuring 936 reviews, guests can expect top-notch service and a memorable stay at this hotel. Prices start from just $97 per night, making it an affordable option for travelers looking for comfort and convenience.
Guests can take advantage of a range of amenities including a fitness center, business center, and a 24-hour front desk. The hotel also offers free wifi, air conditioning, and free toiletries for added comfort. The BEST WESTERN PLUS Carlton Plaza Hotel is also pet-friendly, perfect for those traveling with their furry friends.
Located at 642 Johnson Street, this hotel is surrounded by shops, restaurants, and popular tourist attractions. Explore the picturesque city of Victoria and enjoy a comfortable stay at the BEST WESTERN PLUS Carlton Plaza Hotel.
After a day of exploring the city, guests can indulge in a delicious meal at The Ruby on Johnson, the hotel's on-site restaurant. With its family-friendly ambience and a variety of cuisines including American, TexMex, and local dishes, there is something to satisfy every palate. Whether you're craving a comforting burger, flavorful tacos, or the taste of the local cuisine, The Ruby on Johnson has it all. Enjoy a satisfying meal without having to leave the comfort of the hotel.
When it comes to payment, the BEST WESTERN PLUS Carlton Plaza Hotel makes it convenient for guests by accepting a wide range of payment methods. From JCB and Diners Club to Mastercard, Discover, American Express, Visa, and Carte Blanche, guests have plenty of options to choose from. No need to worry about carrying cash as it is not accepted. Simply choose a payment method that suits your preference and enjoy a hassle-free check-out experience.
With a variety of room types available, the BEST WESTERN PLUS Carlton Plaza Hotel caters to the needs of different travelers. From the Deluxe Mini Suite with Two Double Beds and Sofa Bed, ideal for larger groups or families, to the cozy Double Room with Two Double Beds, perfect for those traveling with a few companions, there is a room to suit every preference. For those seeking a more luxurious experience, the King Suite or the Suite with One King and One Queen Bed provide ample space and comfort. No matter which room you choose, you can expect a relaxing and enjoyable stay at the BEST WESTERN PLUS Carlton Plaza Hotel.
Closest airports
Victoria International Airport
15.5miFriday Harbor Airport
17miNanaimo Airport
49miVancouver International Airport
53.7miAbbotsford International Airport
61.2miFree wifi
Air conditioning
24-hour front desk
Non-smoking rooms
Fitness center
Kitchenette
Elevator
Restaurant
Business center
Free toiletries
Private Bathroom
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Suite, King/Queen, Sofa Bed, Kitchen
1 King Size Bed
1 Queen Size Bed
1 Sofa Bed
Kitchen
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Run Of House
x10
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x6
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Room Run Of House
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Suite, King
1 King Size Bed
1 Sofa Bed
355 sqft
Private Bathroom
Kitchenette
Microwave
Flat-screen TV
x8
+
x5
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Suite King Size Bed
Suite, Queen
1 Queen Size Bed
x8
+
x5
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Suite Queen Size Bed
Suite Grand
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Studio Suite
2 Double Beds
1 Sofa Bed
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Suite
1 Double Bed
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Room - 2 Double
2 Double Beds
250 sqft
Private Bathroom
Flat-screen TV
Tea/Coffee maker
Free toiletries
x4
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x3
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Brightly-lit, the rooms are also equipped with amenities such as an individual drip coffee maker, a bar fridge, a kettle and a personal safe. The rooms also feature a large desk and guests have access to the complimentary WiFi.
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King Room
1 King Size Bed
300 sqft
Private Bathroom
Flat-screen TV
Tea/Coffee maker
Free toiletries
x4
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x3
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Traditional, Queen
1 Queen Size Bed
Free wifi
Flat-screen TV
Refrigerator
Tea/Coffee maker
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Traditional rooms with one queen bed feature a 37-inch flat screen TV, have a bar size fridge, coffee maker and kettle, in-room safe and an oversized desk, ideal for a work station. This room type is an ideal size for couples or business travelers. The room is approximately 250 square feet.
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Suite Deluxe, Sofa Bed
2 Double Beds
1 Sofa Bed
495 sqft
Private Bathroom
Flat-screen TV
Tea/Coffee maker
Free toiletries
x8
+
x5
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Suite Deluxe
Traditional, 2 Double
2 Double Beds
Free wifi
Flat-screen TV
Refrigerator
Tea/Coffee maker
x4
+
x3
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Traditional rooms with two double beds feature a 37-inch flat screen TV, have a bar size fridge, coffee maker and kettle, in-room safe and an oversized desk, ideal for a work station. This room type is an ideal size for small families or business travelers. The room is approximately 250 square feet.
Deluxe
x6
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x3
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Deluxe
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Suite, 2 Double, Sofa Bed, Kitchen
2 Double Beds
1 Sofa Bed
Kitchen
Wifi
+
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Family Standard
x8
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x4
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Family Room Standard
Suite, 2 Double
2 Double Beds
1 Sofa Bed
x8
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x5
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Suite Two Double Beds
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Suite, Multiple Beds
2 Queen Size Beds
1 Sofa Bed
400 sqft
Private Bathroom
Flat-screen TV
Tea/Coffee maker
Free toiletries
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The spacious air-conditioned queen suites are all fitted with a queen-sized bed and a sitting area with a sofa bed. Brightly-lit, the suites also come with a fully-equipped kitchen with a bar fridge, electric stove top, oven, microwave, kitchen sink and an individual drip coffee maker. Guests can also find coffee and kitchen tables, and complimentary WiFi access is provided.
Traditional, King
1 King Size Bed
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Single Room
More details
Deluxe, Single
More details
Suite, Sofa Bed, Kitchenette
1 King Size Bed
1 Sofa Bed
Kitchenette
24-hour front desk
Non-smoking rooms
x8
+
x5
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Suite-1 King Bed, Non-Smoking, High Speed Internet Access, Kitchenette, Microwave And Refrigerator, Sofabed
Standard Room
x4
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x3
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8.2
936 reviewsFrom
$97Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇸
Michaud
10
10
The friendly and helpful staff. The very comfortable beds and cleanliness of the room and the hotel in general.The valet and housekeeping services were great! We also loved the fact that we could do laundry there and get fresh coffee choices every day. Two of the best things we enjoyed were being within walking distance of everything and also the incredible Ruby's restaurant attached to the hotel. We highly recommend Best Western plus Carlton Plaza Hotel to family and friends.
Not having an ice machine on the same floor as our room, not having a microwave in our room, and having to pay extra for parking. We also felt we didn't get enough TV channels choices.
🇨🇦
Ma
9.1
9.1
Staff are friendly. The hotel provides free coffee, including hot chocolate, and a water refilling station at the lobby available at anytime. Rooms were clean and bright, but a little tight. Housekeeping forgot to clean the room, as scheduled, but staff were able to reschedule it for the next day and provide us with towels and other toiletries for the time being. Location is also great - it's near shops/ restaurants downtown.
Air conditioning unit in the room can make your throat feel dry. May need cleaning/ new filters.
🇺🇸
Martin
9.1
9.1
The staff were very accomodating, no exceptions. Catered to all my needs.
The building lacks in sound proofing. City workers up at 4:00am pressure washing the sidewalks, the sound was unavoidable. Do they really need to this at that time.
🇳🇿
Kaushalya
10
10
Loved the free coffee machine in lobby. Never experienced that before, brilliant. Loved the staff, very helpful, always smiling and acknowledging customers. walked most places with 81yr old mother. Excellent location.
Didn't like the sink outside of bathroom, needed towel racks or hooks to hang up hand towel to dry your hands. Not much room around sink for flannels and towels to be on. Also not enough space for own toiletries.
🇨🇦
Laura
10
10
We checked in on Friday early evening, staff at the front desk were superb, Steven and Brandon texted me to see how things were going, I appreciated that. On Saturday we requested to change rooms because our room 526 was on top of the night club and we had a crappy night due to noise and luckily they moved us to 501! Thank you!!!! To the staff working Saturday morning!!! Hotel staff is super welcoming and friendly!
Our bath tub in room 501 didn’t drain because it was clogged with hair from previous stay 😞 we mentioned to the front desk when we checked out and she was terrified and apologetic
🇨🇦
Ken
9.1
9.1
The location is perfect. 1 block from the government street. 1 block from Chinatown. The staff often texted us checking in on us to see if everything is alright. .
You need to pay for parking. The room was great. However, the floors (not carpeted) were super dirty. I do not believe they have ever mopped it. They should have provided slippers. We ended up wearing our shoes the entire time in the room.
🇨🇦
Nancy
9.1
9.1
Location, staff, cleanliness, price
We stayed 2 nights, unfortunately our room on the first night was on Johnson, close to corner of Johnson & Douglas. It was a Friday night, lots of people out late on the street and loud vehicles. We spoke with the front desk first thing in the morning, asked for a different room, away from the busy street. It was handled perfectly. We were given an upgrade and a very quiet room. All the staff we dealt with were professional, personable, empathetic and kind. We have stayed here several times in the past and I guess we were always away from the street so had never experienced the noise. We will definitely stay again, we’ll just make sure we’re on the quiet side!
🇨🇦
Bonnie
9.1
9.1
We were met with kind and professional front desk staff. Steven went out of his way to make us feel welcome, and even comped our valet parking when we said we were in town for a medical appointment. He checked in on us to make sure we had everything we needed. Our King suite was spotless, cozy, spacious, and very comfortable, especially the bed. It was very quiet, and so close to all the restaurants and other amenities we needed. My husband had a wonderful breakfast in the cafe downstairs. This will definitely not be our only stay, and next time we hope to stay longer! It will be our go to when in Victoria. Thank you!!!
They were re-enamaling the bathtubs and the scent in the hallway was quite strong, but it did not affect our experience.
🇪🇬
Andrew
9.1
9.1
- Cleanliness is amazing. Moreover, when we got into the room it smelled good which means that the room's cleanliness is well maintained. - Bed and pillows are comfortable. - People are very nice, welcoming, and available when needed. - Reception seating area is very nice and comfortable. - Overall, we had a very good experience.
- The room and bathroom sizes are a little bit smaller than expected, however, you do not feel uncomfortable, because the room's furniture is well laid out.
🇬🇧
Martin
8.2
8.2
Good sized room, comfy bed, good shower, good restaurant next door for breakfast
The neighbourhood is just in the area frequented by junkies and the homeless (BC decriminalised hard drugs in 2023 and this is where the homeless junkies are gathering). This top floor room had a terrace but was unusable as it was covered with seagull excrement. The very loud noise of the seagulls (the neighbouring property has no bird protection fitted).
Attractions
Old Town Victoria
0miVictoria Chinatown
0.1miBritish Columbia Parliament Buildings
0.5miRoyal British Columbia Museum
0.5miFisherman's Wharf
0.8miEmily Carr House
1miFort Street
1miCraigdarroch Castle
1.1miBeacon Hill Park
1.3miAbkhazi Garden
2miMt. Tolmie Park
2.6miChurch & State Wines
9.9miVictoria Butterfly Gardens
10.1miButchart Gardens
10.4miGulf Islands National Park Reserve
16.6miAttractions
Old Town Victoria
0miVictoria Chinatown
0.1miBritish Columbia Parliament Buildings
0.5miRoyal British Columbia Museum
0.5miFisherman's Wharf
0.8miEmily Carr House
1miFort Street
1miCraigdarroch Castle
1.1miBeacon Hill Park
1.3miAbkhazi Garden
2miMt. Tolmie Park
2.6miChurch & State Wines
9.9miVictoria Butterfly Gardens
10.1miButchart Gardens
10.4miGulf Islands National Park Reserve
16.6miAirports
Victoria International Airport
15.5miFriday Harbor Airport
17miNanaimo Airport
49miVancouver International Airport
53.7miAbbotsford International Airport
61.2miThe Ruby on Johnson
Cuisines
American•Tex-Mex•LocalAmbiances
Family FriendlyFree wifi
Air conditioning
24-hour front desk
Non-smoking rooms
Fitness center
Kitchenette
Elevator
Restaurant
Business center
Free toiletries
Private Bathroom
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Toilet
Toilet paper
Bedroom
Alarm clock
Business Facilities
Business center
Fax/Photocopying
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Food & Drink
Restaurant
Tea/Coffee maker
Vending machine (drinks)
Vending machine (snacks)
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Express check-in/out
General
Air conditioning
Elevator
Family rooms
Hair/Beauty salon
Heating
Ironing facilities
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Kitchenette
Microwave
Refrigerator
Media & Technology
Cable channels
Flat-screen TV
TV
Parking
Private Parking
Physical distancing
Cashless payment available
Safety & security
24-hour security
Fire extinguishers
Key access
Key card access
Safe
Smoke alarms
Safety features
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Spa
Fitness center
From
$97Check-in
From 16:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 19
Curfew
Come and go whenever you want
Parking
Private parking is available at a location nearby (reservation is not needed) and costs CAD 30 per day.
Children and beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Extra bed upon request
$22 per child per day
3+ years
Extra bed upon request
$22 per person per day
The price in CAD has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Cash
Mastercard,
JCB,
Visa,
American Express,
Diners Club,
Discover,
Carte Blanche
This property does not accept cash.
What are the check-in and check-out times at BEST WESTERN PLUS Carlton Plaza Hotel?
The designated check-in period at BEST WESTERN PLUS Carlton Plaza Hotel begins at 04:00 PM. As for check-out, it's before 12:00 PM.
Does BEST WESTERN PLUS Carlton Plaza Hotel offer complimentary parking?
Yes, the BEST WESTERN PLUS Carlton Plaza Hotel offers parking for guests. The hotel has private parking available at a nearby location. There is a daily fee of C$30 for parking. Advanced reservation is not required.
What are the rates at BEST WESTERN PLUS Carlton Plaza Hotel?
A stay at BEST WESTERN PLUS Carlton Plaza Hotel can begin from a rate of $97. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.
What are the room types available at BEST WESTERN PLUS Carlton Plaza Hotel?
The BEST WESTERN PLUS Carlton Plaza Hotel offers a variety of room types. These include Deluxe Mini Suites with Two Double Beds and a Sofa Bed, Double Rooms with Two Double Beds, King Rooms with One King Bed, King Suites, and Suites with One King and One Queen Bed. Smoking is not allowed in any of the rooms. The occupancy ranges from 2 adults and 1 child to 6 adults and 4 children. The bed sizes vary depending on the room type.
What activities does BEST WESTERN PLUS Carlton Plaza Hotel offer?
Guests at the BEST WESTERN PLUS Carlton Plaza Hotel can spend their time enjoying the various leisure amenities available. They can start by visiting the fitness center for a workout session to stay active and maintain their fitness routine. For business travelers, there is also a business center where they can catch up on work or attend to any professional needs.
In terms of dining options, guests can choose to dine at the on-site restaurant, The Ruby on Johnson. The restaurant offers a family-friendly ambiance and serves a variety of cuisines including American, TexMex, and local dishes. This provides guests with a range of options to satisfy their taste buds and indulge in delicious meals without having to leave the hotel premises.
Additionally, guests can also visit the hair/beauty salon to pamper themselves and enhance their overall well-being during their stay at the hotel.
Does BEST WESTERN PLUS Carlton Plaza Hotel have on-site restaurants?
Yes, the BEST WESTERN PLUS Carlton Plaza Hotel has a restaurant on site called The Ruby on Johnson. The restaurant offers American, TexMex, and local cuisines. It also has a family-friendly ambiance.
Are both cash and credit cards valid payment options at BEST WESTERN PLUS Carlton Plaza Hotel?
No, cash is not accepted at BEST WESTERN PLUS Carlton Plaza Hotel. However, they accept a wide range of credit cards including JCB, Diners Club, Mastercard, Discover, American Express, Visa, and Carte Blanche.
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