964 reviews
From
$231721 Government Street, Victoria, V8W 1W5, British Columbia, Canada
964 reviews
1/143
From
$231Spa/Wellness packages
Pet Friendly
Indoor swimming pool
Kids' pool
Free wifi
Steam room
Hot tub
Sauna
Welcome to the magnificent Fairmont Empress Hotel in Victoria, British Columbia, Canada. This 5-star hotel is located at 721 Government Street, just 1.2mi away from the city center. With 964 reviews and a starting price of $231, this hotel promises to provide an unforgettable experience.
The Fairmont Empress Hotel offers a range of amenities to ensure a luxurious stay. From spa and wellness packages to a pet-friendly policy, this hotel has something for everyone. Guests can enjoy the indoor swimming pool, hot tub, and sauna, or indulge in a relaxing massage at the spa. The hotel also features a fitness center, 24-hour front desk, and a restaurant serving delicious meals. With its stunning terrace and garden, guests can unwind while enjoying beautiful views of the city.
Take advantage of the Fairmont Empress Hotel's convenient location near the city center and explore all that Victoria has to offer. Whether you're visiting for business or pleasure, this hotel is the perfect choice for a memorable stay. Book your stay today and experience the elegance and luxury of the Fairmont Empress Hotel.
Indulge in the ultimate luxury experience at the Fairmont Empress Hotel in Victoria, British Columbia. With its range of amenities and prime location, this 5-star hotel offers the perfect getaway for both business and leisure travelers. Take a dip in one of the two heated indoor pools - one exclusively for adults and the other for kids. The pools are open all year round, ensuring that you can enjoy a relaxing swim no matter the season.
When it comes to dining options, the Fairmont Empress Hotel has you covered. Head to the on-site restaurant, Q at The Empress, to indulge in delicious American cuisine. Whether you're in the mood for a hearty breakfast, a leisurely lunch, or an elegant dinner, Q at The Empress has something to satisfy every craving.
At the Fairmont Empress Hotel, convenience is key. Accepted payment methods include Visa, Diners Club, JCB, Discover, American Express, and Mastercard. Cash transactions are not accepted, so you can feel confident in using your preferred method of payment during your stay.
Book your stay at the Fairmont Empress Hotel today and immerse yourself in elegance, luxury, and unparalleled service. Embark on a memorable journey that will leave you refreshed, rejuvenated, and longing to return.
Closest airports
Victoria International Airport
15.8miFriday Harbor Airport
17.3miNanaimo Airport
49.3miVancouver International Airport
54.2miAbbotsford International Airport
61.5miSpa/Wellness packages
Pet Friendly
Indoor swimming pool
Kids' pool
Free wifi
Steam room
Hot tub
Sauna
Air conditioning
Kids' meals
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Restaurant
Terrace
Garden
Business center
Free toiletries
View
Hypoallergenic
Private Bathroom
Show 6 photos
Royal Suite, Harbor View, Lounge Access
1605 sqft
+
More details
Show 2 photos
Deluxe
+
More details
Show 2 photos
Deluxe, Queen
1 Queen Size Bed
335 sqft
Wheelchair accessible
+
More details
Deluxe is 334 square feet and includes a queen-size bed 150-154 width and is Wheelchair-accessible.
Show 4 photos
Deluxe, King/ Queen, Harbour View
1 King Size Bed
1 Queen Size Bed
Wifi
Air conditioning
x4
+
x3
More details
Deluxe Harbour View
Deluxe, King/Queen, City View
1 Queen Size Bed
1 King Size Bed
430 sqft
Wheelchair accessible
x10
+
x6
More details
Deluxe City View Room is 431 square feet and includes either a queen-size bed 150-154 width or a king-size bed 150-183 width and is Wheelchair-accessible.
Queen Room, Harbour View
1 Queen Size Bed
225 sqft
Wheelchair accessible
x4
+
x3
More details
Harbour View is 226 square feet and includes a queen-size bed 150-154 width and is Wheelchair-accessible.
Show 2 photos
Fairmont, Queen/2 Double, City View
1 Queen Size Bed
2 Double Beds
270 sqft
x10
+
x6
More details
Fairmont City View Room is 269 square feet and includes either a queen-size bed 150-154 width or 2 double beds 131-150 width.
Deluxe, King
1 King Size Bed
x4
+
More details
Fairmont Gold Suite, Multiple Beds, Harbour View
1 King Size Bed
1 Queen Size Bed
Flat-screen TV
Non-smoking rooms
+
More details
Governor General Suite, Harbor View, Lounge Access
1430 sqft
+
More details
Room - 2 Double, City View
x4
+
x3
More details
Governor General Suite, Harbour View
1 King Size Bed
Flat-screen TV
Non-smoking rooms
+
More details
Show 3 photos
Fairmont, Queen, Harbour View, Single Use
1 Queen Size Bed
+
More details
Fairmont Gold Suite, 1 Bedroom, Harbour View
1 King Size Bed
+
More details
Fairmont Executive Suite, 1 Bedroom, Harbour View
1 King Size Bed
Flat-screen TV
Non-smoking rooms
+
More details
Show 6 photos
Fairmont Deluxe, King, City View
1 King Size Bed
335 sqft
City view
Private Bathroom
Minibar
Coffee machine
+
More details
Experience the luxury and comfort of our Fairmont Gold Deluxe City View room, featuring stunning city views, a spacious 334 sqft of space, and a plush King size bed. Enjoy modern amenities such as a private bathroom, minibar, coffee machine, and a flat-screen TV, providing the perfect retreat for couples or small families.
Fairmont Gold Suite, 2 Bedroom, Harbor View, Lounge Access
765 sqft
+
More details
Indulge in luxury with the Fairmont Gold Two Bedroom Suite overlooking the harbor, offering exclusive lounge access. This spacious 764 sqft suite accommodates 5 adults and 4 children, ensuring a comfortable and memorable stay.
Junior Suite, Harbor View
1 King Size Bed
420 sqft
Wheelchair accessible
x5
+
x3
More details
Junior Harbor View Suite is 420 square feet and includes a king-size bed 150-183 width and is Wheelchair-accessible.
Show 3 photos
Deluxe, Queen, Harbor View
1 Queen Size Bed
345 sqft
+
More details
Enjoy stunning harbor views from our spacious 344 sqft Deluxe Room with One Queen Bed. Perfect for 2 adults and 2 children, smoking is not allowed in this stylish triple room.
Room With Harbour View
+
More details
Room Harbour View
Economy
x4
+
x3
More details
Economy
Show 3 photos
Queen Room
1 Queen Size Bed
+
More details
Queen Size Bed
Governor General Suite
1 King Size Bed
1450 sqft
Wheelchair accessible
x8
+
x5
More details
Governor General Suite is 431 square feet and includes either 2 queen-size beds 150-154 width or a king-size bed 150-183 width and is Wheelchair-accessible.
Queen Room, City View
1 Queen Size Bed
+
More details
Suite Superior
1 King Size Bed
x8
+
x5
More details
Suite Superior King Bed
Double Room
1 Double Bed
Wheelchair accessible
+
More details
Standard includes a double bed 131-150 width and is Wheelchair-accessible.
Deluxe Spacious, King, City View
1 King Size Bed
+
More details
Show 3 photos
King Room
1 King Size Bed
335 sqft
Wheelchair accessible
+
More details
King Size Bed is 334 square feet and includes a king-size bed 150-183 width and is Wheelchair-accessible.
Fairmont Gold, Queen, City View
1 Queen Size Bed
260 sqft
City view
Private Bathroom
Minibar
Coffee machine
+
More details
Experience luxury and breathtaking city views in our Fairmont Gold City View room, perfect for couples or small families. With a comfortable queen-size bed, private bathroom, minibar, and a range of premium amenities, you'll feel truly pampered during your stay.
Show 4 photos
Deluxe, King, Harbor View
1 King Size Bed
335 sqft
Private Bathroom
View
Minibar
Coffee machine
+
More details
Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a mini-bar, a coffee machine and a seating area. The unit has 1 bed.
Executive Suite, 2 Queen, City View
2 Queen Size Beds
580 sqft
+
More details
Indulge in the spacious 581 sqft Executive Suite with a stunning city view, featuring two queen beds to accommodate 4 adults and 4 children. Experience a smoke-free environment with lavish amenities for a relaxing stay.
Junior Suite, City View
x5
+
x3
More details
Junior Suite City View
Room - 2 Queen, City View
2 Double Beds
2 Queen Size Beds
x4
+
x3
More details
City View Two Double Beds
Suite, 1 Bedroom, City View
1 Sofa Bed
1 King Size Bed
450 sqft
City view
Private Bathroom
Minibar
Coffee machine
x8
+
x5
More details
Suite City View One Bedroom
Deluxe, 2 Queen, Harbour View
2 Queen Size Beds
+
More details
Show 5 photos
Deluxe, King, City View
1 King Size Bed
335 sqft
City view
Private Bathroom
Minibar
Coffee machine
+
More details
Experience the Deluxe City View 1 King room, offering a spacious 334 sqft of comfort and elegance with a stunning city view. This non-smoking room accommodates 2 adults and 2 children, ensuring a relaxing and enjoyable stay with amenities like a minibar, coffee machine, and flat-screen TV.
Show 2 photos
Deluxe, King/ Queen
1 King Size Bed
1 Queen Size Bed
Wifi
Air conditioning
x4
+
More details
Deluxe
Show 6 photos
Junior Suite, King, City View
1 King Size Bed
1 Sofa Bed
410 sqft
City view
Private Bathroom
Minibar
Coffee machine
x5
+
x3
More details
JUNIOR SUITE 1 KING, 414sf, 38sm, City view.
Deluxe Spacious, Queen, City View
1 Queen Size Bed
+
More details
DELUXE CITY VIEW 1 QUEEN, 334sf, 31sm. Spacious room with seating area.
Fairmont, 2 Double, Harbor View
2 Double Beds
225 sqft
Wheelchair accessible
x4
+
x3
More details
Fairmont Harbor View 2 Double is 226 square feet and includes 2 double beds 131-150 width and is Wheelchair-accessible.
King Room, Harbour View
1 King Size Bed
+
More details
Show 2 photos
Fairmont Deluxe, 2 Queen, City View
2 Queen Size Beds
375 sqft
City view
Private Bathroom
Minibar
Coffee machine
+
More details
Enjoy breathtaking city views from the comfort of your spacious Fairmont Gold Deluxe room, featuring two queen size beds and accommodating up to 4 adults and 3 children. Indulge in premium amenities such as a private bathroom, minibar, coffee machine, and flat-screen TV, making your stay unforgettable.
Suite, 1 Bedroom, Harbor View
1 King Size Bed
550 sqft
Flat-screen TV
Non-smoking rooms
x8
+
x5
More details
Indulge in our spacious One Bedroom King Suite, offering stunning harbor views. With 549 sqft, it comfortably accommodates 4 adults and 3 children, promising a relaxing and memorable stay.
Show 4 photos
Deluxe, Harbor View
Minibar
Flat-screen TV
Wheelchair accessible
+
More details
Fairmont Gold Suite, 1 Bedroom
1 King Size Bed
Wheelchair accessible
+
More details
Show 4 photos
Fairmont Deluxe, King, Harbor View
1 King Size Bed
375 sqft
Private Bathroom
View
Minibar
Coffee machine
+
More details
Experience luxury and comfort in our Fairmont Gold Deluxe Harbor View Room. With stunning views, a spacious layout, and a range of premium amenities including a private bathroom and minibar, this room is perfect for accommodating 3 adults and 2 children. Escape the ordinary and indulge in a truly exceptional stay.
Show 5 photos
Fairmont, King, City View
1 King Size Bed
235 sqft
City view
Private Bathroom
Minibar
Coffee machine
+
More details
Show 4 photos
Signature Suite, 1 Bedroom, Harbor View, Sofa Bed
1 King Size Bed
1 Sofa Bed
850 sqft
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
The spacious suite has 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a mini-bar, as well as a coffee machine. The unit has 2 beds.
Fairmont, Queen
1 Queen Size Bed
+
More details
Show 3 photos
Fairmont, Queen, Harbor View
1 Queen Size Bed
235 sqft
Private Bathroom
View
Minibar
Coffee machine
+
More details
Ideal for solo travellers or couples. Spectacular harbour view. Airy and inviting, this queen room design brings the outside in. These well-appointed rooms have a classic-meets-contemporary design inspired by Vancouver Island nature
Classic, King
1 King Size Bed
x4
+
x3
More details
Classic King Bed
Show 6 photos
Fairmont Gold, King, Harbor View
1 King Size Bed
280 sqft
Private Bathroom
View
Minibar
Coffee machine
+
More details
FAIRMONT GOLD HARBOUR VIEW 1 KING, 280sf 26sm. Exclusive lounge with breakfast and canapes
Show 6 photos
Executive Suite, King, City View
1 King Size Bed
410 sqft
City view
Private Bathroom
Minibar
Coffee machine
+
More details
Experience the ultimate comfort and luxury in our Executive Suite City View. With its spacious 409 sqft, king size bed, and stunning city view, this suite is perfect for both business and leisure travelers. Enjoy top-notch amenities including a private bathroom, minibar, and flat-screen TV for an unforgettable stay. Accommodates 3 adults and 3 children.
Show 4 photos
Fairmont, 2 King, City View
2 Double Beds
235 sqft
City view
Private Bathroom
Minibar
Coffee machine
+
More details
Deluxe, City View
x4
+
x3
More details
King Room, City View
1 King Size Bed
x4
+
x3
More details
Show 5 photos
Deluxe, 2 Queen, City View
2 Queen Size Beds
335 sqft
City view
Private Bathroom
Minibar
Coffee machine
x4
+
x3
More details
Experience the best of city living in our Deluxe City View room, with stunning views of the urban landscape, 2 comfortable Queen size beds, and an array of modern amenities such as a minibar, coffee machine, flat-screen TV, and air conditioning. Accommodating up to 4 adults and 3 children, this spacious room is perfect for families or groups looking for a stylish and convenient stay.
Suite, Queen
1 Queen Size Bed
x8
+
x5
More details
Suite Queen Bed Non Smoking
Show 5 photos
Fairmont, Queen, City View
1 Queen Size Bed
235 sqft
City view
Private Bathroom
Minibar
Coffee machine
+
More details
Suite, 1 Bedroom
1 King Size Bed
1 Sofa Bed
Wifi
Air conditioning
+
More details
Suite One Bedroom
Show 5 photos
Deluxe, Queen, City View
1 Queen Size Bed
335 sqft
City view
Private Bathroom
Minibar
Coffee machine
+
More details
Junior Suite
1 King Size Bed
1 Sofa Bed
Wifi
Air conditioning
+
More details
Show 3 photos
Fairmont Gold Suite, 1 Bedroom, City View
1 King Size Bed
420 sqft
City view
Private Bathroom
Minibar
Coffee machine
+
More details
The air-conditioned suite has 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite features a flat-screen TV with cable channels, a mini-bar, executive lounge access, a coffee machine as well as city views. The unit has 1 bed.
Deluxe Spacious, 2 Queen, City View
2 Queen Size Beds
+
More details
Room - 2 Queen
2 Queen Size Beds
2 Double Beds
+
More details
Two Queen Beds Non Smoking
Royal Suite
1 King Size Bed
1600 sqft
Wheelchair accessible
x8
+
x5
More details
Royal Suite is 1604 square feet and includes a king-size bed 150-183 width plus living room and is Wheelchair-accessible.
Show 5 photos
Fairmont Gold, King, City View
1 King Size Bed
260 sqft
City view
Private Bathroom
Minibar
Coffee machine
+
More details
Welcome to the Fairmont Gold City View room! Enjoy breathtaking city views from the comfort of your king-size bed. With luxurious amenities such as a private bathroom, minibar, and coffee machine, your stay is sure to be a memorable one.
Superior, King
1 King Size Bed
x4
+
x3
More details
Superior King Bed
Show 2 photos
Fairmont, King, Harbor View
1 King Size Bed
225 sqft
Wheelchair accessible
x4
+
x3
More details
Fairmont Harbor View 1 King is 226 square feet and includes a king-size bed 150-183 width and is Wheelchair-accessible.
Room With City View
x6
+
x3
More details
Show 2 photos
Room With Garden View
Wheelchair accessible
+
More details
Garden View is Wheelchair-accessible.
Family Standard
x8
+
x4
More details
Family Room Standard
Signature, King, Harbor View
1 King Size Bed
400 sqft
Wheelchair accessible
x4
+
x3
More details
Signature Harbor View King is 398 square feet and includes either a queen-size bed 150-154 width or a king-size bed 150-183 width and is Wheelchair-accessible.
Business Deluxe
x4
+
x3
More details
Business Deluxe
Show 2 photos
Fairmont Gold Suite, 2 Bedroom, Harbor View
1 Queen Size Bed
1 King Size Bed
775 sqft
Wheelchair accessible
x8
+
x5
More details
Fairmont Gold 2 Bedroom Harbor View Suite is 775 square feet and includes either a queen-size bed 150-154 width or a king-size bed 150-183 width plus living room and is Wheelchair-accessible.
Executive Suite, King
1 King Size Bed
Wifi
Air conditioning
+
More details
Deluxe, 2 Queen
2 Queen Size Beds
+
More details
Deluxe Two Queen Beds
Room - 1 Queen
x10
+
x6
More details
Room One Bed
Junior Suite, Lake View
x5
+
x3
More details
Junior Suite Lake View
Executive Suite, 2 Queen
2 Queen Size Beds
Flat-screen TV
Non-smoking rooms
+
More details
Show 2 photos
Fairmont, City View
+
More details
Suite, King
1 King Size Bed
x8
+
x5
More details
Suite King Bed Non Smoking
Executive Suite, City View
x8
+
x5
More details
Suite Executive City View
Royal Suite, Harbour View
1 King Size Bed
Flat-screen TV
Non-smoking rooms
+
More details
Suite, Multiple Beds, 2 Bedroom, Harbor View
1 King Size Bed
1 Queen Size Bed
Flat-screen TV
Non-smoking rooms
+
More details
Deluxe, 2 King, Harbor View
2 King Size Beds
+
More details
Junior Suite, 2 King, City View
2 King Size Beds
+
More details
Fairmont Gold, 2 King, Harbor View
2 King Size Beds
+
More details
Fairmont Gold, 2 King, City View
2 King Size Beds
+
More details
8.3
964 reviewsFrom
$231Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇸
Gretchen
10
10
Absolutely the BEST place to stay in Victoria, B.C. In the tradition of timeless beautiful & elegant 'grande dame' hotels, THE EMPRESS STILL RULES - located on her own huge expanse of gorgeously gardened manicured grounds (the entire block), presiding over the picturesque small city in a perfect location at wide end of charming boat & float plane harbor and within easy walking distance to everywhere you'd want to see, visit & eat in Victoria. The Empress has no competition on the entire island of Vancouver that even compares (probably not in all of Canada - but cannot confirm that). Stunning spacious & perfectly maintained interiors, with finely appointed, recently updated & spotlessly clean rooms, helpful, hardworking & nice staff and a stylish & beautiful restaurant (that has lovely outside seating with perfect view), stunningly chic, fun & busy bar, and great food throughout hotel. Absolute PERFECTION -- every aspect of The Empress is OUTSTANDING!
🇨🇦
Douglas
10
10
I booked two nights for my daughter and her new husband. They camped across country from Ottawa with their dog Maple. As avid campers and wild life enthusiasts - this trip was also their honeymoon . I thought what a wonderful memory a stay at The Empress would be for them , not mentioning how nice sleeping in a bed would be after week of camping in a tent. When they arrived in their room they called me with such excitement seeing a dog bed available for their love Maple . They were so impressed with the room , their view of the harbour and parliament building thrilled my son in law. Thank you for making this possible because I had called in advance letting you know that the kids were on their honeymoon and I would appreciate if they could have a great view . Again thank you for providing this . They also loved the breakfast. My son in law talked about the delicious bacon and my daughter loved everything. They were so impressed and asked me what type of room I booked for them because everything was amazing . They were also lucky to see orcas in their whale watching excursion and as they said” came back to The Empress to complete a perfect day “ This will be a lifetime memory for them and as as their mom , I couldn’t be happier that they enjoyed this experience as much as they did ! Thank you. Bonnie Mullin
They didn’t say anything
🇺🇸
David
10
10
Quiet, comfortable. Loved the large walk-in closet, a great place to put our things and keep the room tidy and neat. Also the nesprersso coffee maker was the Bomb! The best in room coffee we have ever had! Bought one when we got home. Although our room did not have a great view, the elevator lobby looked right over the harbor so weather coming or going we had a great view looking out the windows, also a great picture spot.
The ventilation system up grades ( box coming through floor) made a tight squeeze around the bed. Although a tight fit it did make the air flow quiet and nice. I work for a custom home builder and understand those things and the reason for the way they are done in existing structures.
🇺🇸
Kathryn
10
10
We stayed in a Gold level room, and it is TOTALLY worth it! The balcony overlooking the harbor that is the Gold Lounge is fabulous! We arrived during the dinner snacks time but didn't make it out till they had reset it with sweets. I was little disappointed, just talking to m y husband about it, and a staff member overheard me and offered to get me a plate of some of the savory options she had just put away. She came out with 2 plates full of salmon and pork belly and tofu. It really made our evening. Her customer service was above and beyond. I don't remember her name but she was an Asian woman in her 20's or 30's, so nice! The room was fabulous. I love the smell of the lotion and I took my slippers home for my daughter. This place has been on my bucket list and did not disappoint.
The gold check in was kind of complicated. I would have preferred to check in at the regular place, its hard to figure out where the check in is for gold and I was wandering around different floors. Also the man who checked us in said that our guest could not join us in the gold lounge, we had friends staying in a different hotel. But we ignored him and no one in the gold lounge said anything, and they were just sitting in chairs with us while we enjoyed the view. Our room did not have a bath tub, which was kind of a bummer as I had bought a bath bomb at Lush thinking i could take a bath that evening, but that's not a big problem, just something to be aware of some of the rooms have only showers.
🇺🇸
Damien
8.2
8.2
The room was indeed very quiet, and the bed was incredibly comfortable. The rainfall showerhead was really nice. Not much time was spent in the room, other than to sleep, and some occasional relaxation between activities around town. The exercise room isn't very large, but we simply used the treadmills. The main lobby was decorated nicely for Christmas. There were always greeters at the front door who were really nice. The restaurant has great architecture and artwork, mostly of Queen Victoria, of course. The location is impeccable. We only used our car once for going out to The Butchart Gardens and Craigdorrach Castle. Otherwise, downtown is right there for eating and shopping, as well as a carriage ride tour we did, the BC Museum (we only did the IMAX) right across the street, walking to and around the Parliament Building to see the lights at night, and other sightseeing adventures. The price was quite good, too, for such a hotel.
The hot tub jets were out-of-service, so that was a bummer. It would be nice to have a child curfew in the pool area. Even at 11:30 at night, there was a group of rather loud kids, and no adults with them. There was a towel oven in the exercise room, but they were cold towels, instead of hot ones. That was okay, though, as the cold ones did feel nice after exercising. It was a shame that the Verandah closed at 9pm. We didn't realize that, so when we showed up at 8:30pm for hot chocolate and hoping to have S'mores at a fire table, we had to settle for a standard table and just hot chocolate, which there were only two flavors: regular and salted caramel. (It had been recommended to us, before we went, to get toasted marshmallow hot chocolate).
🇺🇸
Diane
8.2
8.2
Beautiful iconic hotel with awesome grounds and impressive service.
A hotel of this importance with only one small substantial restaurant is a real pain. The other two or three are great bars but bar type food. The Veranda restaurant is outside and not always weather comfortable. Another disappointment was watching and trying to assist a lady locked in the bathroom toilet stall and find out this was not a single occurrence but a repeated one. No warning sign or blocked access.
🇨🇦
Zilber
8.2
8.2
PERFECT LOCATION, GOOD OVERALL SERVICE, PET FRIENDLY, WE LOVED WINSTON
VERY (EXTREMELY) SMALL BATHROOM, NO BREAKFAST BUFFET, PARKING TOO EXPENSIVE, NOT ENOUGH SEATING AVAILABLE IN THE SWIMMING POOL. AS A FAIRMONT LOYAL CUSTOMER I CAN SAY THAT THE EMPRESS IS NOT AT THE SAME LEVEL AS THE FAIRMONT WHISTLER FOR INSTANCE. SINCE IN VICTORIA THERE ARE WAY MORE COMPETITION, I BELIEVE FAIRMONT SHOULD STEP UP THE GAME BECAUSE WE KNOW THERE IS POTENTIAL AND CAPACITY TO DO SO.
🇺🇸
Carmen
9.1
9.1
The food and drinks were phenomenal. We also ordered breakfast twice for in room dining. Pricy but everything was fresh, seasoned well and very tasty.
It’s a huge hotel and it required a lot of walking. I had some back problems and it wasn’t easy to get down to the lobby. There is no elevator that goes down to parking level 2. I don’t know how anyone who has trouble with stairs could make the long trek toward the parking garage and then go downstairs one level. The tv is not a smart tv. In order to watch Netflix or another streaming app, we had to drive to an electronics store where my husband bought an HDMI cable for $50 that he ran to his laptop.
🇺🇸
Donald
8.2
8.2
We loved the location and the beautiful grounds of the property. We also loved the service in bar as well as the window view.
At check in, we were given a handicap room which we did not request and the water in the shower drained out into the bathroom area. I called the front desk and we were moved to a different room. Also, the bell desk directed us to the wrong elevators to get to floor 2 and we walked around several hallways to finally reach our room.
🇨🇦
Joy
9.1
9.1
For a standard regular bedroom ( 1queen bed), the room overall is very clean. Comfy bed, clean bathroom. Very Friendly and professional staff. I didnt really use their amenities but had breakfast at Q at the Empress and food was very good. Very big hotel but easy to find the room. Greatly appreciated the early check-in, made it so much easier for us. Close to everything in downtown. Walkable distance from tourist areas.
Was kinda hard to draw the curtains. Unfortunately, the underground parking was a bit pricey ($33.00) but area was decent.
Attractions
Royal British Columbia Museum
0.1miBritish Columbia Parliament Buildings
0.1miOld Town Victoria
0.4miVictoria Chinatown
0.5miEmily Carr House
0.5miFisherman's Wharf
0.7miBeacon Hill Park
0.9miCraigdarroch Castle
1.1miFort Street
1.1miAbkhazi Garden
2miMt. Tolmie Park
3miChurch & State Wines
10.2miVictoria Butterfly Gardens
10.4miButchart Gardens
10.7miGulf Islands National Park Reserve
17miAttractions
Royal British Columbia Museum
0.1miBritish Columbia Parliament Buildings
0.1miOld Town Victoria
0.4miVictoria Chinatown
0.5miEmily Carr House
0.5miFisherman's Wharf
0.7miBeacon Hill Park
0.9miCraigdarroch Castle
1.1miFort Street
1.1miAbkhazi Garden
2miMt. Tolmie Park
3miChurch & State Wines
10.2miVictoria Butterfly Gardens
10.4miButchart Gardens
10.7miGulf Islands National Park Reserve
17miAirports
Victoria International Airport
15.8miFriday Harbor Airport
17.3miNanaimo Airport
49.3miVancouver International Airport
54.2miAbbotsford International Airport
61.5miQ at The Empress
Cuisines
AmericanLocation
IndoorFeatures
HeatedAge restrictions
Adults onlyAvailability
All seasonLocation
IndoorFeatures
HeatedAge restrictions
Kids onlyAvailability
All seasonSpa/Wellness packages
Pet Friendly
Indoor swimming pool
Kids' pool
Free wifi
Steam room
Hot tub
Sauna
Air conditioning
Kids' meals
Beach chairs/Loungers
24-hour front desk
Non-smoking rooms
Bar
Fitness center
Elevator
Room service
Restaurant
Terrace
Garden
Business center
Free toiletries
View
Hypoallergenic
Private Bathroom
Activities
Bicycle rental
Cycling
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Kids' meals
Minibar
Restaurant
Special diet meals (on request)
Vending machine (drinks)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Lockers
Private check-in/out
General
Air conditioning
Carpeted
Elevator
Executive lounge access
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Heating
Hypoallergenic
Hypoallergenic room available
Interconnecting room(s) available
Non-smoking rooms
Pet basket
Pet bowls
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Pay-per-view channels
Radio
Telephone
TV
Outdoors
Garden
Outdoor furniture
Terrace
Parking
Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Iron
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Services
Wake-up service
Spa
Beach chairs/Loungers
Fitness
Fitness center
Hot tub
Indoor swimming pool
Kids' pool
Locker rooms
Massage
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Transportation
Car rental
View
City view
View
From
$231Check-in
From 16:00
Check-out
Until 11:00
Pets
Pets are allowed. No extra charges.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
The minimum age for check-in is 19
Curfew
Come and go whenever you want
Parking
Public parking is available on site (reservation is not needed) and costs CAD 35 per day.
Children and beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
3+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cards accepted at this property
Cash
Visa,
Discover,
Diners Club,
American Express,
Mastercard,
JCB
This property does not accept cash.
Is Fairmont Empress Hotel pet-friendly?
Absolutely! You'll be delighted to know that the Fairmont Empress Hotel not only allows pets but also offers complimentary stays for our furry friends. So, feel free to bring your beloved pet along for a comfortable and enjoyable stay at our hotel.
What's the check-in and check-out schedule at Fairmont Empress Hotel?
Fairmont Empress Hotel permits check-ins after 04:00 PM and expects check-outs to be completed by 11:00 AM.
Is vehicle parking offered by Fairmont Empress Hotel?
Yes, there is parking available at Fairmont Empress Hotel. The parking is on site and it is public parking. The cost for parking is C$35 per day. Reservations for parking are not required.
What are the rates at Fairmont Empress Hotel?
The entry-level price at Fairmont Empress Hotel is $231. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.
What are the room types available at Fairmont Empress Hotel?
The Fairmont Empress Hotel offers a variety of room types including double rooms, quadruple rooms, and suites. The rooms range in size from 237-452 square feet and can accommodate between 2-4 adults and 1-3 children. Smoking is not allowed in any of the rooms. The beds in the rooms vary, with options including king size, queen size, double, and sofa bed.
What is there to do in Fairmont Empress Hotel?
Guests at Fairmont Empress Hotel have a variety of leisure amenities to enjoy during their stay. They can relax and rejuvenate with the spa/wellness packages, and make use of the spa, steam room, sauna, and hot tub/jacuzzi. The indoor swimming pool is available for both adults and children, with separate pools for each. The pools are heated for year-round enjoyment.
For dining options, guests can visit the on-site restaurant, Q at The Empress, which offers American cuisine.
Additionally, guests have access to a fitness center, where they can workout and maintain their fitness routine. The hotel also provides a business center for guests traveling for work.
Other amenities include a hair/beauty salon, bicycle rental, cycling, spa lounge/relaxation area, spa facilities, massage services, and executive lounge access.
With these amenities, guests will have a range of options to keep themselves entertained and relaxed during their stay at the hotel.
Does Fairmont Empress Hotel have a pool for guests?
The Fairmont Empress Hotel has two pools available. Pool 1 is an indoor pool that is open all year round. It is restricted to adults only and is heated. Pool 2 is also an indoor pool that is open all year round. It is specifically for kids and is also heated.
Is there an in-house restaurant at Fairmont Empress Hotel?
Yes, the Fairmont Empress Hotel has a restaurant on-site called Q at The Empress. The cuisine served at the restaurant is American.
What methods of payment does Fairmont Empress Hotel accept?
Fairmont Empress Hotel accepts several payment methods including Visa, Diners Club, JCB, Discover, American Express, and Mastercard. However, cash is not accepted as a form of payment.
Featured hotels
Featured hotels
Cities nearby
Popular cities