1853 reseñas
Desde
$196Boulevard Kukulkan Km 8.5, Cancun, 77500, QR, México
1853 reseñas
1/114
Paquetes de spa/bienestar
Club infantil
Restaurante
Frente a la playa
Piscina al aire libre
Piscina infantil
Aparcamiento Privado Gratuito
Wifi gratis
¡Bienvenido al lujoso Krystal Grand Cancun, tu escapada definitiva frente a la playa donde la diversión se encuentra con la relajación en el corazón de México! Ubicado a lo largo del impresionante Boulevard Kukulkan en el Km 8.5, este resort de 5 estrellas no solo te tienta con aguas cristalinas y playas de arena blanca, sino que también promete una experiencia deliciosa de la que incluso tus papilas gustativas hablarán, ¡con desayunos incluidos desde solo $196 por noche! Ya seas un viajero solitario, una pareja en un retiro romántico o una familia lista para una aventura, este vibrante paraíso tiene algo para todos.
¡Sumérgete en un mundo de comodidades diseñadas para consentirte! Disfruta de un día rejuvenecedor en el spa con paquetes de bienestar exclusivos, mientras tus hijos desatan su energía en el club infantil gratuito. Pasa la tarde descansando en la piscina al aire libre, tomando el sol en la terraza o explorando el océano con aventuras adicionales de esnórquel. Con más de 1853 reseñas brillantes, los viajeros no pueden dejar de alabar las impresionantes vistas al océano, el servicio excepcional y las encantadoras actuaciones en vivo que dan vida a las noches. ¡Encontrarás todo, desde instalaciones para deportes acuáticos hasta una sauna, asegurando que cada uno de tus caprichos sea atendido!
Cuando sea el momento de recargar energías, saborea comidas exquisitos en el restaurante del lugar o disfruta del servicio a la habitación mientras contemplas las vistas desde tu balcón. Con WiFi gratuito para mantenerte conectado y estacionamiento privado para mayor comodidad, cada detalle ha sido diseñado para tu máxima comodidad. Así que empaca tu traje de baño y protector solar: en Krystal Grand Cancun, ¡la aventura está justo fuera de tu puerta y la relajación te espera al borde de la ola!
¡En Krystal Grand Cancun, el tiempo en la piscina es una aventura por sí misma! Con dos encantadoras piscinas al aire libre, cada una con su propio encanto único, puedes nadar como un pez o simplemente flotar mientras disfrutas del glorioso sol. ¡Imagina chapotear en la piscina climatizada con una vista impresionante del océano, o si viajas con los más pequeños, la piscina exclusiva para niños es donde la imaginación no tiene límites! Las tumbonas junto a la piscina te invitan a relajarte después de un refrescante chapuzón, cóctel en mano: ¡es la hora dorada cada hora cuando estás aquí.
¡Cenar en este paraíso es un viaje de sabores que abarca diversas culturas! Los restaurantes del resort ofrecen una tentadora variedad de platos que esperan deleitar tu paladar. Desde las especias mexicanas tradicionales en el Restaurante O hasta las delicias chisporroteantes en The Grill, cada experiencia gastronómica está cuidadosamente elaborada para crear recuerdos culinarios duraderos. Si estás de humor para el amor, lleva a tu pareja a Risotto para una cena romántica bajo las estrellas, mientras que el Lounge y la Terraza preparan el escenario para una noche de cócteles de lujo. ¿Tienes antojo de algo un poco más exótico? Disfruta de las maravillas culinarias de Ayamí, que ofrece una impresionante selección de platos inspirados en Asia. ¡El Beach Bar and Grill es perfecto para disfrutar del sol mientras saboreas bocadillos casuales que combinan bien con el sonido de las olas!
A medida que el día llega a su fin, no te pierdas las encantadoras actuaciones en vivo que iluminan las noches. Después de un día lleno de aventuras, reúnase con otros viajeros o reconéctate con tus seres queridos mientras disfrutas de un trago nocturno mientras la vibrante atmósfera te lleva a la mágica vida nocturna de Cancún. ¿Entonces, qué estás esperando? ¡La aventura, la relajación y la cocina deliciosa te esperan en Krystal Grand Cancun, donde cada momento está diseñado para hacer que tus vacaciones sean verdaderamente inolvidables!
Aeropuertos más cercanos
Cancún International Airport
11miCozumel International Airport
44,5miPaquetes de spa/bienestar
Club infantil
Restaurante
Frente a la playa
Piscina al aire libre
Piscina infantil
Aparcamiento Privado Gratuito
Wifi gratis
Servicio de habitaciones
Bañera de hidromasaje
Playa
Jacuzzi
Aire acondicionado
Bar
Solárium
Mostrador de tours
Aparcamiento en el Sitio
Terraza
Habitaciones insonorizadas
Recepción 24 horas
Vista al mar
Habitaciones para no fumadores
Música en vivo/Actuación
Accesible en silla de ruedas
Sombrillas de playa
Sillas/Tumbonas de playa
Ascensor
Parque infantil
Comidas para niños
Área de picnic
Jardín
Bañera
Artículos de aseo gratis
Balcón
Insonorizado
Mostrar 7 fotos
Superior, Cama King
1 Cama Doble
475 pies cuad.
Vista al mar
Vista a la ciudad
Baño Privado
Balcón
x4
+
x3
Más detalles
Mostrar 6 fotos
Superior, 2 camas dobles, Frente al mar
2 Camas Dobles
475 pies cuad.
Vista al mar
Vista a la ciudad
Baño Privado
Balcón
+
Más detalles
Mostrar 5 fotos
Altitude Corner Suite, Vista parcial al mar
1 Cama King Size
605 pies cuad.
Vista al mar
Baño Privado
Balcón
Minibar
+
Más detalles
Mostrar 5 fotos
Altitude Master Suite, Frente al mar
1 Cama King Size
1 Sofá Cama
1055 pies cuad.
Vista al mar
Jacuzzi
Bañera de hidromasaje
Baño Privado
+
Más detalles
Mostrar 5 fotos
Altitude Corner Suite, Cama King, Vista parcial al mar
1 Cama King Size
605 pies cuad.
Vista al mar
Baño Privado
Balcón
Minibar
Más detalles
Mostrar 5 fotos
Altitude Master Suite Oceanfront, Cama King
1 Cama King Size
1 Sofá Cama
1055 pies cuad.
Vista al mar
Jacuzzi
Bañera de hidromasaje
Baño Privado
x3
Más detalles
Mostrar 4 fotos
Altitude Corner Suite, Frente al mar
1 Cama King Size
605 pies cuad.
Vista al mar
Baño Privado
Balcón
Minibar
+
Más detalles
Mostrar 4 fotos
Altitude Suite, Frente al mar
1 Cama King Size
550 pies cuad.
Vista al mar
Baño Privado
Balcón
Minibar
+
Más detalles
Mostrar 4 fotos
Altitude Suite, Cama King
1 Cama King Size
50 pies cuad.
Vista a la ciudad
Baño Privado
Balcón
Minibar
+
Más detalles
Mostrar 4 fotos
Suite Presidencial, Frente al mar
1 Cama King Size
1420 pies cuad.
Vista al mar
Jacuzzi
Bañera de hidromasaje
Baño Privado
+
Más detalles
Mostrar 4 fotos
Estándar, Cama King
1 Cama King Size
45 pies cuad.
Vista a la ciudad
Baño Privado
Balcón
Minibar
+
x3
Más detalles
Mostrar 4 fotos
Altitude Suite, 2 camas dobles
2 Camas Dobles
50 pies cuad.
Vista a la ciudad
Baño Privado
Balcón
Minibar
+
Más detalles
7.4
1853 reseñasCategorías de evaluación
Limpieza
Comodidad
Ubicación
Instalaciones
Personal
Relación calidad-precio
Calidad del WiFi
Desayuno
Reseñas destacadas:
🇳🇱
Wasabi1814
8.2
junio de 2023
I liked the hotel and the location, but there is a ton of noise coming from the clubs about 500 meters away. They start at noon and continue until 3 am. So weather you are at the beach or in your room, the base is continuously. Had a city view room, but you can still see a bit of the ocean. It was very clean and spacious. Sometimes it had a weird smell. You can walk to all kinds of restaurants and the supermarket is nearby. The breakfast and dinner buffet are very good. Only had dinner once so not sure if it changes. They clean the beach every day from seaweed, but sometimes mother nature makes it hard for them to clean. Hotel has entertainment most nights.
Noise from the clubs. People bringing speakers to the beach mixing their music with music from the hotel and the clubs, so you just have Noise instead of music. Weird smell in the room
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Igor
9.1
octubre de 2022
We are experienced travelers - and we have something to compare. one of the big pluses of this hotel is the attention to the "little things": excellent expensive memory foam mattresses on the beds and good linen (good sleep is the most important aspect of the trip), a new convenient and understandable climate control setting in the room, daily unobtrusive cleaning and linen change , even the shaving mirror in the bathroom is not fogging, it is extremely convenient (I think no one likes it when the mirror sweats and you can’t see anything in it), a lot of delicious quality food and drinks in the restaurants and bars of the hotel, a huge and main plus is a great beach closed from big waves breakwater (ideal with children), excellent friendly and hard-working staff.
Of the small and easily eliminated shortcomings: you can increase the number of umbrellas on the beach - the area of \u200b\u200bthe beach area allows, sometimes all the umbrellas were occupied, then: some kind of overly weak shower at the exit from the beach to wash off sand and sea water, for some reason there is no convenient ramp for children and wheelchairs at the main entrance to the hotel, when cleaning the rooms, it is worth pouring the usual blockage solvent into the bathroom sink (since sometimes the water left very badly), sometimes there was also a little garbage on the beach under the sunbeds under the umbrellas (it’s sometimes worth cleaning up with a rake there, apparently not just noticed this garbage).
🇺🇸
Nataliya
8.2
enero de 2022
The location is great. The hotel is walking distance to downtown with clubs restaurants and stores. It is a pleasant 5-10 min walk. We stayed in the Altitude tower which is new, spacious and has good elevators. The view from the balcony is breathtaking. The sound of music from outside was an added bonus and created fun atmosphere. The staff was friendly. Altitude tower guests get to use the infinity pool. We did not use the other pools. The beach area was nice and there were less waves than other beaches since there is rock barrier on the left (we swam up to the rocks to look at cute tropical fish) . There was one day though when the waves were strong, So it depends on the day. The water is clear and turquoise color, awesome! We did not get all-inclusive option because we wanted to visit Xcaret and do other day trips. There are a few restaurants on the property and the food was good. Breakfast buffet was also good, but Altitude tower has room service also (not part of all-inclusive).
The wait time to be seated at the restaurants was long. You need to make a reservation, or, if there is availability, get a pager and wait, and still not know if/when you will get seated. It is hard to get a beach chair as they were all reserved by the time we got there. We traveled during Christmas/NY, so it may be different at other times. We just sat on the towels on the beach. Also, something was wrong with the bathroom ventilation in our hotel room.
🇺🇸
Nicole
8.2
abril de 2023
Loved the staff and the resort was beautiful. The food was great.
They had 4 elevators and one was broke. It took forever at times to get it and then it would go down instead of up and we stayed on the 10th fl. It was also so hot in the building until you got to your room.
🇺🇸
Adriana
8.2
diciembre de 2021
The facilities and room were amazing with a wonderful view of the strip with a beautiful ocean view.
the uncomfortable sales "presentation" you are pushed to participate in. All I want is a vacation, not another work type setting or hard sales situation. This made passing this desk area uncomfortable. What the staff should do is inform people of the activities and things to do at the hotel instead of focusing on the sale. If the hotel wasnt so lovely I would rate this a 0!
🇺🇸
Sevgi
9.1
enero de 2022
Location, the beach is the best. Set up at the beach and service is excellent. Ocean front room at the Altitude tower was very comfortable and wonderful. People at the check in desk were very nice and accommodating.
We had breakfast only reservation. There was coffee in the room the first day. Then, all the coffee makings and cups were removed . They wanted to charge for instant coffee you can make in the room. This is irritating and poor good will. Even inexpensive motels have complimentary, make in room coffee. Price we paid to stay there was not cheap. All inclusive does not work for us since we are not big drinkers.
🇺🇸
Liam
8.5
abril de 2022
The cleaning staff missed things or rather cleaned around things, I work in the service industry and feel like just a few tweaks in how staff look for dirt can really make a huge difference. Also the staff at the gates at night were pretty rude to us although we were guests there. So probably would find a different hotel next time.
🇩🇰
Eric
9.1
junio de 2021
This is a really nice place. I am sure the low crowds have something to do with the positive vibe. The pools are nice, and the beach access is fantastic. The a-la carte restaurant is the best food place in the hotel. Great quesadillas. Check in was above average. We had Ocean View room and it didn't disappoint. Place was safe. Fee covid testing on site was fast, results in 10 minutes. Excellent breakfast. Room was quite. Great balcony.
You have to fight for anything extra. The reception will turn down any special requests and they make no effort to accommodate any special requests. They were kind of rude at times, and speak very fast. The whole time at this place no one ever asked if we wanted to do anything extra. We had to venture and seek some concierges on our own.. (those were great when we found them). Not all the elevators worked, so with limited capacity, the wait was long at times. Restaurant quality not so great. Very small portions.
🇦🇪
Jyotsna
9.1
junio de 2022
The hotel is in a prime location next to the bustling nightlife of Cancun. A quick walk across to the local supermarket to get supplies and even some affordable souvenir shopping. Access to the beach is fantastic, and our room in the Altitude tower had a magnificent view of the entire bay. Really worth spending a little extra on the ocean view rooms. Despite other reviewer comments, I did not get ambushed by any 'timeshare' salesmen. The concierge is really helpful, we got all our taxis on time to go downtown or take a cab to the airport ( no need for any prebooking the shuttle service. There is a round the clock service to assist with the booking and management of tours as well so no need to step out even for that. The breakfast is fantastic with a delicious spread of Mexican and continental delicacies. Sadly, our stay was indoors due to Hurricane Agatha, but as we had chosen not to do the all-inclusive, we were able to explore the city more. We were not able to check out the daily entertainment shows that are held at the in-house restaurants, thus. The staff were all friendly and helpful. Definitely well worth checking into the Kristal Grand! Thank you for making it memorable!
I do feel the Wellness Spa was overpriced ( but they all are!) The showers also were a tad slow to drain and the fact that we have to pay for bottled water 40 pesos per day if we use it. Drinking water should be freely available considering we are paying a premium for ocean view rooms or any room for that matter!
🇺🇸
Janet
8.2
junio de 2021
Good price , nice room modern and perfect view of ocean and pool. Stand up shower rather then tub which i prefer.A perfect size resort and good size beach. This is a older hotel I remember the beautiful surrounding views now its surrounded-by monster hotels with tiny beaches. There are 3 adult pools 1 baby pool. Good size pools , Im all about the beach! Best ceviche at the pool bar and and not overpriced. We stayed 4 night and spent most of out time at the hotel pool and beach.
Not crowed but not enough staff for pool dinning. The ceviche was amazing but one afternoon I couldn’t order a thing.. we did mostly room service pizza was soggy not enough selection on the menu. The staff was wonderful but when I asked wear I could get a covid test a staff member kept pushing to get a massage. That was annoying! Seaweed seaweed everywhere!! One day the ocean was black with seaweed so we went to playa Langosta. The water is usually crystal clear bit it was a pretty green when the seaweed cleared.The hotel is blocks from a row of sleazy night clubs but I am mentioning things that the hotel has no control of . I miss the old Cancun with fewer hotels and lovely walks .
Atracciones
Mandala Cancun Nightclub
0,3miLa Isla Shopping Village
2,1miCancun Hotel Zone (Avenida Kukulkan)
2,6miJolly Roger Pirate Ship
3miCancun Scenic Tower (Torre Escénica)
3,1miIsla Mujeres
5,2miKin Ha Water Park (Balneario Kin Ha)
5,4miPalapas Park (Parque Las Palapas)
5,8miCenote Nohoch Nah Chich
6miPlaya Norte (North Beach)
8,7miVentura Park
8,9miXoximilco Cancun
12,2miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
21,7miContoy Island (Isla Contoy)
25,7miSelvatica
28miAtracciones
Mandala Cancun Nightclub
0,3miLa Isla Shopping Village
2,1miCancun Hotel Zone (Avenida Kukulkan)
2,6miJolly Roger Pirate Ship
3miCancun Scenic Tower (Torre Escénica)
3,1miIsla Mujeres
5,2miKin Ha Water Park (Balneario Kin Ha)
5,4miPalapas Park (Parque Las Palapas)
5,8miCenote Nohoch Nah Chich
6miPlaya Norte (North Beach)
8,7miVentura Park
8,9miXoximilco Cancun
12,2miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
21,7miContoy Island (Isla Contoy)
25,7miSelvatica
28miAeropuertos
Cancún International Airport
11miCozumel International Airport
44,5miRestaurant O
Cocinas
Ambientes
The Grill
Ambientes
Lounge and Terrace
Cocinas
Ambientes
Risotto
Cocinas
Ambientes
Ayamí
Cocinas
Ambientes
Beach bar and grill
Cocinas
Ubicación
Características
Disponibilidad
Ubicación
Características
Restricciones de edad
Disponibilidad
Paquetes de spa/bienestar
Club infantil
Restaurante
Frente a la playa
Piscina al aire libre
Piscina infantil
Aparcamiento Privado Gratuito
Wifi gratis
Servicio de habitaciones
Bañera de hidromasaje
Playa
Jacuzzi
Aire acondicionado
Bar
Solárium
Mostrador de tours
Aparcamiento en el Sitio
Terraza
Habitaciones insonorizadas
Recepción 24 horas
Vista al mar
Habitaciones para no fumadores
Música en vivo/Actuación
Accesible en silla de ruedas
Sombrillas de playa
Sillas/Tumbonas de playa
Ascensor
Parque infantil
Comidas para niños
Área de picnic
Jardín
Bañera
Artículos de aseo gratis
Balcón
Insonorizado
Accesibilidad
Accesible en silla de ruedas
Baño con barras de apoyo
Actividades
Aeróbicos
Buceo
Buceo con tubo
Campo de golf
Cenas temáticas
Clase de cocina
Hora feliz
Instalaciones de deportes acuáticos en el lugar
Música en vivo/Actuación
Playa
Tour o clase sobre cultura local
Windsurf
Aparcamiento
Aparcamiento en el Sitio
Aparcamiento Privado Gratuito
Área de estar
Área de descanso
Sofá
Baño
Albornoz
Artículos de aseo gratis
Bañera
Bañera de hidromasaje
Baño
Baño adicional
Baño de invitados
Baño Privado
Ducha
Secador de pelo
Toallas
Zapatillas
Características de seguridad
Botiquines disponibles
Cocina
Cafetera
Mesa de comedor
Comida y Bebida
Bar
Bar de aperitivos
Cafetería en el hotel
Comidas especiales (bajo pedido)
Comidas para niños
Desayuno en la habitación
Fruta
Minibar
Restaurante
Vino/Champaña
Comodidades de la habitación
Plancha
Sofá cama
Distanciamiento físico
Pago sin efectivo disponible
Dormitorio
Armario o clóset
Ropa de cama
Entretenimiento y Servicios Familiares
Club infantil
Cuidado de niños/Servicios infantiles
Equipo de juego al aire libre para niños
Juegos de mesa/Rompecabezas
Parque infantil
Personal de entretenimiento
Puertas de seguridad para bebés
Exteriores
Área de picnic
Balcón
Frente a la playa
Jardín
Muebles de exterior
Solárium
Terraza
General
Acceso al salón ejecutivo
Aire acondicionado
Área designada para fumar
Ascensor
Caja fuerte para portátil
Habitaciones familiares
Habitaciones insonorizadas
Habitaciones para no fumadores
Insonorizado
Instalaciones para huéspedes con discapacidad
Propiedad libre de humo
Salón de belleza/peluquería
Servicio de habitaciones
Suelo de baldosa/mármol
Tienda de conveniencia en el sitio
Instalaciones de Negocios
Instalaciones para reuniones/banquetes
Internet
Wifi gratis
Medios y Tecnología
Canales por cable
Teléfono
Televisor de pantalla plana
TV
Seguridad
Acceso con tarjeta
Alarma de seguridad
Alarmas de humo
Caja fuerte
CCTV fuera de la propiedad
Extintores
Seguridad 24 horas
Seguridad alimentaria y de bebidas
Comida a la habitación
Servicios
Servicio de despertador
Servicios de Limpieza
Lavandería
Limpieza diaria
Prensa para trajes
Servicio de planchado
Tintorería
Servicios de Recepción
Cajero automático en el lugar
Cambio de moneda
Check-in/out privado
Conserje
Guarda equipaje
Mostrador de tours
Recepción 24 horas
Spa
Clases de yoga
Corte de pelo
Envoltura corporal
Instalaciones de spa
Jacuzzi
Manicura
Masaje
Paquetes de spa/bienestar
Pedicura
Piscina al aire libre
Piscina infantil
Sauna
Servicios de belleza
Servicios de depilación
Servicios de maquillaje
Sillas/Tumbonas de playa
Sombrillas de playa
Spa
Tratamientos faciales
Zona de spa/Relajación
Transporte
Alquiler de coches
Vista
Vista a la ciudad
Vista al mar
Desde las 15:00
Los huéspedes deben mostrar una identificación con foto y tarjeta de crédito al registrarse
Hasta las 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Políticas para niños
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Políticas de cunas y camas extras
0+ años
Cama extra bajo petición
$67 por persona por día
13+ años
Cama extra bajo petición
$134 por persona por día
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Visa,
Mastercard,
American Express,
Cash only
Esta propiedad acepta efectivo.
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