1418 reseñas
Desde
$689Chetumal Puerto Juárez, Km 282, Playa Del Carmen, 77710, PLAYA DEL CARMEN, México
1418 reseñas
1/70
Paquetes de spa/bienestar
Restaurante
Frente a la playa
Playa privada
Piscina al aire libre
Aparcamiento Privado Gratuito
Wifi gratis
Servicio de habitaciones
Bienvenido a Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only, un oasis de cinco estrellas ubicado en la vibrante ciudad de Playa del Carmen, México. Este exquisito hotel ofrece una experiencia verdaderamente inmersiva para los viajeros que buscan lujo y aventura. Con su conveniente ubicación a solo 4,1mi del centro de la ciudad, tendrás fácil acceso a toda la emoción que este destino tiene para ofrecer.
Al llegar, serás recibido con cálida hospitalidad y un impresionante entorno frente a la playa. El hotel cuenta con una zona de playa privada donde puedes relajarte y tomar el sol, así como una piscina al aire libre completa con un emocionante tobogán acuático. Para un poco de mimo, disfruta de paquetes de spa y bienestar o relájate en el baño de vapor y sauna. Los huéspedes activos pueden aprovechar la cancha de tenis o disfrutar de una sesión de entrenamiento en el centro de fitness.
Con 1418 reseñas brillantes, Hotel Xcaret Arte deja una impresión duradera en sus huéspedes. El hotel cuenta con habitaciones insonorizadas, aire acondicionado y un balcón privado para garantizar una estancia cómoda. Disfruta de deliciosas comidas y refrescantes bebidas en el restaurante y bar del hotel, o opta por el servicio a la habitación para una experiencia gastronómica más íntima. El estacionamiento y el WiFi son gratuitos, además el hotel ofrece un servicio de traslado gratuito y traslados al aeropuerto para mayor comodidad.
Embárcate en unas vacaciones verdaderamente memorables en Hotel Xcaret Arte, donde el lujo incomparable y las emocionantes aventuras te esperan. A partir de solo $689, este notable hotel es el destino perfecto para aquellos que buscan una experiencia extraordinaria en Playa del Carmen, México. Reserva tu estancia hoy y deja que la magia se despliegue.
Cuando se trata de comodidades, Hotel Xcaret Arte lo tiene todo. Puedes darte un chapuzón en una de las piscinas al aire libre, incluida la Piscina 1 que cuenta con un chapuzón y ofrece una vista impresionante. Imagina disfrutar de un refrescante cóctel mientras contemplas los impresionantes alrededores. Los amantes de la comida estarán encantados con la variedad de opciones gastronómicas en el hotel. Deléitate con la deliciosa cocina mexicana en restaurantes como XAAK, CHINO POBLANO, KIBI KIBI y ARENAL. Si tienes antojo de sabores internacionales, ENCANTA es el lugar al que debes ir. Para probar la cocina mediterránea, dirígete a CAYUCO. TAH-XIDO ofrece platos japoneses, mientras que MERCADO DE SAN JUAN ofrece una mezcla de sabores mexicanos tradicionales y modernos. Con tantas opciones, podrás satisfacer tus antojos sin importar lo que te apetezca. En Hotel Xcaret Arte, tus amigos peludos también son bienvenidos. El hotel permite mascotas, aunque pueden aplicarse cargos. Así que puedes llevar a tu querido compañero para que experimente las vacaciones de lujo contigo. Con sus comodidades de primera categoría, impresionantes piscinas y diversas opciones gastronómicas, Hotel Xcaret Arte promete una estancia inolvidable. Ya sea que busques relajarte junto a la piscina, disfrutar de deliciosa cocina o explorar la vibrante ciudad de Playa del Carmen, este hotel tiene todo lo que necesitas para unas vacaciones verdaderamente extraordinarias. ¡Reserva tu estancia hoy y prepárate para embarcarte en una aventura como ninguna otra!
Aeropuertos más cercanos
Cozumel International Airport
12,9miCancún International Airport
35,2miPaquetes de spa/bienestar
Restaurante
Frente a la playa
Playa privada
Piscina al aire libre
Aparcamiento Privado Gratuito
Wifi gratis
Servicio de habitaciones
Gimnasio
Transporte gratuito
Tobogán acuático
Baño de vapor
Traslado Aeropuerto Gratis
Playa
Sauna
Aire acondicionado
Jacuzzi
Pista de tenis
Bar
Solárium
Mostrador de tours
Aparcamiento en el Sitio
Terraza
Habitaciones insonorizadas
Entrenador personal
Recepción 24 horas
Habitaciones para no fumadores
Sombrillas de playa
Sillas/Tumbonas de playa
Jardín
Balcón
Mostrar 4 fotos
Adultos Suite, Vista al Río
1 Cama King Size
1 Sofá Cama
Balcón
Wifi
Minibar
Aire acondicionado
x8
+
x5
Más detalles
Mostrar 4 fotos
Spa Suite, Vista al Río
1 Cama King Size
1 Sofá Cama
Balcón
Wifi
Minibar
Aire acondicionado
x8
+
x5
Más detalles
Mostrar 4 fotos
Swim Up, Cama King, Vista al Jardín
1 Cama King Size
1 Sofá Cama
Balcón
Terraza
Wifi
Minibar
x10
+
x6
Más detalles
Mostrar 4 fotos
Spa Suite, Vista al Jardín
1 Cama King Size
1 Sofá Cama
Balcón
Terraza
Wifi
Minibar
x8
+
x5
Más detalles
Mostrar 4 fotos
Suite, Vista al Río
2 Camas Dobles
645 pies cuad.
Jacuzzi
Balcón
Minibar
Aire acondicionado
x3
+
Más detalles
Mostrar 4 fotos
Suite, Vista al Jardín
2 Camas Dobles
645 pies cuad.
Jacuzzi
Balcón
Minibar
Aire acondicionado
x3
+
x5
Más detalles
Mostrar 4 fotos
Suite
1 Cama King Size
645 pies cuad.
Jacuzzi
Balcón
Minibar
Aire acondicionado
x8
+
x5
Más detalles
Mostrar 4 fotos
Suite, Cama King, Vista al Río
1 Cama King Size
Bañera de hidromasaje
Balcón
Minibar
x3
Más detalles
Mostrar 4 fotos
Spa Suite
1 Sofá Cama
1 Cama Queen Size
645 pies cuad.
Jacuzzi
Balcón
Minibar
Aire acondicionado
+
Más detalles
Mostrar 4 fotos
Suite Deluxe
1 Cama King Size
645 pies cuad.
Bañera de hidromasaje
Balcón
Minibar
+
Más detalles
Mostrar 4 fotos
Suite, Cama King, Vista al Mar
1 Cama King Size
645 pies cuad.
Bañera de hidromasaje
Balcón
Minibar
+
Más detalles
Mostrar 4 fotos
Suite, 2 camas dobles, Vista al Jardín
2 Camas Dobles
645 pies cuad.
Jacuzzi
Balcón
Minibar
Aire acondicionado
x3
Más detalles
9.4
1418 reseñasCategorías de evaluación
Limpieza
Comodidad
Ubicación
Instalaciones
Personal
Relación calidad-precio
Calidad del WiFi
Desayuno
Reseñas destacadas:
🇷🇴
Silvia
9.1
enero de 2023
I've stayed twice at this hotel. I love everything about it. It's perfect in every way except for some very rigid rules they have with the deposit. I guess they want to avoid unhappy situations. But this is serious and you should read the bad part as well before booking.
The rigid rule did not allow me to leave cash as deposit ( they only offered to change to pesos - what could I do with pesis at the end of my vacation going to the airport), and they do not accept debit cards either. So they charged me 200 USD promising to pay it back on check-out. It's been 1 month and 1 week and I have not received my money back. The hotel no longer answers my emails requesting the proof of payment I could use with my bank. A hotel at the level of Xcaret Arte is ignoring a 2 time customer and the return of my deposit. So this is a big red flag for me. I no longer trust this hotel. Hope someone sees this and takes some actions. I'll tell everyone how I was ripped off by a luxury hotel.
🇨🇦
Syu
8.2
mayo de 2023
clean, spacious room. beautiful beach.
We stayed 5 days and couldn't get to try the restaurant we want. There was additional charge per person for some restaurants which they shouldn't say "all inclusive" and it was almost impossible to book the Japanese restaurant for dinner, it was already fully booked for the whole week when we arrived there. we have very limited choice of place for dinner and ended up going to the same place for 3 days.
🇺🇸
Arturo
10
septiembre de 2022
We stayed in casa de los artistas, which is the exclusive house they have. Of course you have to pay more. Nonetheless, the service they provided was excellent. We had access to exclusive restaurants in both hotels: hotel Xcaret arte and hotel Xcaret Mexico. They gave us an ocean front suite which was espectacular. We took beautiful fotos from our room. They assigned to us a mayordomos who were really helpful in different ways, they were very attentive to our needs.
They need to tell some of their staff regarding waiters to be more friendly with sincere personality not fake. I said this because there was one waiter in kibi kibi restaurant who at the beginning was all friendly and joyful but when I told him that I will bring a bottle of wine from my room rather than to buy one there, his attitude turned out very upset and the rest of the dinner was just getting increasingly worse. Out of respect to this waiter, I don’t mention his name here
🇺🇸
Rob
9.1
enero de 2022
The hotel was absolutely beautiful and unlike any other. The pools, river and beach are stunning. This was also the first all-inclusive where the food was top notch, tasting menus, even the room service dining. Would highly recommend for foodies. And all of the staff were fantastic and personable.
Unfortunately the concierge was not up to par in comparison to other five star resorts. It's possible due to hotel being too large or the staff being too young but all of our reservations were wrong or not completed when we showed up for fine dining. Also, we were celebrating a birthday but they set up surprise in room for anniversary which was odd. The only other note is the mixed drinks at the pool were pretty weak but not the end of the world as the liquor is top shelf.
🇺🇸
Kyle
8.2
enero de 2022
It was so big and there were so many places to find privacy and relax. Bio and Las Cuevas were incredible.
Not enough wayfinding or stairs. You have to walk back and forth on multiple floors to get to where you need to go. There needs to be a better map or way finding system. I’d also like one Italian restaurant on the property. I’d stay twice as long if there were more food options that actually felt differently. Arenal and Cayuga were disappointing. The fresh fish did not taste fresh.
🇸🇻
Liz
10
agosto de 2022
Loved the property and all the options on activities to do and regret not staying longer. Food was very good and parks lots of fun. I also wanted to call out a staff from Cinthia who was our tour guide in Xenotes and Najaida from rest CANTINA VI.AI.PI is wonderful.
Not all the staff are helpful and no one explains that you need to make reservations for some amenities and new because I read on the website and if I hadnt I probably would have not been able to attend since they are usually booked.
🇺🇸
Chi
8.2
abril de 2023
FOOD WAS AMAZING. HOTEL WAS ACCOMIDATING TRANSPORT TO AND FROM AIRPORT WAS ENJOYABLE
BOOKING.COM DID NOT COMMUNICATE WITH XCARAT ARTE HOTEL PRIOR TO MY STAY. 1. I WAS ASKED TO PAY THROUGH XCARAT ONLIN PORTAL AND WAS ONLY TOLD TWO DAYS BEFORE MY STAY. I WAS UNDER THE IMPRESSION THAT PAYMENT WAS WITH BOOKING.COM. 2. AFTER CALLING THE HOTEL REGARDING ITEM 1, I WAS INFORMED THAT THERE IS A "WISH LIST" FORM THAT I NEED TO FILL OUT PRIOR TO MY STAY THAT MAKES RESERVATIONS OF RESTURANTS AND ACTIVITIES AT THE XCARAT RESORT. SINCE I WAS UNAWARE OF THE FORM UNTIL LATE, WE WERE NOT ABLE TO GET THE RESERVATIONS TIMES THAT WE WANTED. 3. PLEASE MAKES SURE BUS TRANSPORT/PICKUP TO AND FROM CANCUN AIRPORT IS PROVIDED IN THE BOOKING.COM DETAILS.
🇦🇺
Eliana
10
julio de 2023
We loved everything about our stay. We stayed in casa de la paz and we had the bonus of having free hydrotherapies if we wanted as part of our stay. The food was incredible, the highlight was Apapachoa, although is vegan it's top quality and the service was the best. You're never bored to know where to go, so many options of pools, roof top pools, water canals and beach. Having access to all the parks is always a big plus! our favourite was Xplor Fuego and Xochimilco. The room was sensational! we stayed 2 weeks for our honeymoon and the bed was so comfortable, we even tried the sauna in the bathroom! All in all, no complaints with the room. Staff was all super friendly, always willing to make your stay more fun and comfortable. In terms how we would rate the restaurants, most favourite were Apapachoa (rooftop delight), Encanta (degustation menu with view of the theatre), and Arenal (awesome lunch options), Mercado San Juan (lots of delicious food options, we loved sunday's brunch), Cayuco (we loved making our own seafood cocktails and ceviches), Chino Poblano (great asian and mexican mix of flavours), Cantina (great flavours). Best places for cocktails rooftop pool bar at casa la piramide and Arenal. We also went to HA in our last night and was worth every penny! very memorable and incredible food, definitely worthwhile to go.
The restaurant that we liked the least was TAH-XIDO. It was nice but out of all the restaurants that's the one that was the least impressive even though my most favourite food is japanese. Food service in the room wasn't as good as we hoped for, something they may need to improve on. Also we were disappointed that all pools close at 6:30pm when we noticed that at Xacaret mexico some children were still in pools much later than that when we went to eat at HA restaurant.
🇪🇸
Andrea
10
agosto de 2023
This place was amazing. The staff was very friendly and helpful. From when you arrive at the location until the bus dropped us off at the airport, the team was very attentive. The food was of high quality and very good! Same with the drinks. The rooms have everything you need. The hotel is very safe. It may seem price but when you calculate what you will spend in a five star hotel, transportation, food and activities you will see that's its totally worth it. We had the garden view room and we loved it then we moved to a river view room and it was also great! No matter the room you stay, your experience will be great! Highly recommended. Will definitely come back.
Everything was great. Next time will book in a less raining season. Even though the weather wasn't the best. Our stay was memorable.
🇺🇸
Eddie
10
febrero de 2022
What didn’t I like about the property is a better question. Everything from the staff, the food, the drinks the natural environment were just perfect. My girlfriend and I loved it so much we signed up to be members with their destination club and are already planning to go back in December! The staff goes out of their way to make you feel welcome and pampered! The specialty restaurants needed reservations but those are also included in the price. But for us, the buffet was #1! Such pretty decorations and so many options of food that it’s hard to choose what you want haha! Shoutout to the bartenders for making us non stop specialty cocktails and for having us turnt up hahaha! Can’t wait to go back and see our new friends Alan, Alicia, and Sarahi!!
The only thing I didn’t like about the property is that there is so much to see and do! It makes you feel like you barely scratched the surface of restaurants, hidden cays and beaches, adventure parks and other amenities. That was definitely our motivation to return and check out more the next time we are there!
Atracciones
Xenses Park
0,2miRio Secreto Nature Reserve
1,1miFundadores Park (El Zócalo)
4,5mi3D Museum of Wonders
5,3miKantun Chi Ecopark
10,6miXotik-Ha EcoPark
10,8miDiscover Mexico Park Cozumel
12,2miThe Mayan Cacao Company
14,4miPlaya Palancar
16,1miSan Gervasio Mayan Ruins
18,6miSelvatica
20,4miEl Mirador Lookout
21,4miCenote Dos Ojos
25miCenotes Sac Actun
26,2miCasa Cenote
28miAtracciones
Xenses Park
0,2miRio Secreto Nature Reserve
1,1miFundadores Park (El Zócalo)
4,5mi3D Museum of Wonders
5,3miKantun Chi Ecopark
10,6miXotik-Ha EcoPark
10,8miDiscover Mexico Park Cozumel
12,2miThe Mayan Cacao Company
14,4miPlaya Palancar
16,1miSan Gervasio Mayan Ruins
18,6miSelvatica
20,4miEl Mirador Lookout
21,4miCenote Dos Ojos
25miCenotes Sac Actun
26,2miCasa Cenote
28miAeropuertos
Cozumel International Airport
12,9miCancún International Airport
35,2miXAAK
Cocinas
Ambientes
ENCANTA
Cocinas
Ambientes
CHINO POBLANO
Cocinas
Ambientes
CANTINA VI.AI.PY.
Cocinas
Ambientes
KIBI KIBI
Cocinas
Ambientes
MERCADO DE SAN JUAN
Cocinas
Ambientes
CAYUCO
Cocinas
Ambientes
TAH-XIDO
Cocinas
Ambientes
ARENAL
Cocinas
Ambientes
APAPACHOA
Ambientes
Ubicación
Características
Disponibilidad
Paquetes de spa/bienestar
Restaurante
Frente a la playa
Playa privada
Piscina al aire libre
Aparcamiento Privado Gratuito
Wifi gratis
Servicio de habitaciones
Gimnasio
Transporte gratuito
Tobogán acuático
Baño de vapor
Traslado Aeropuerto Gratis
Playa
Sauna
Aire acondicionado
Jacuzzi
Pista de tenis
Bar
Solárium
Mostrador de tours
Aparcamiento en el Sitio
Terraza
Habitaciones insonorizadas
Entrenador personal
Recepción 24 horas
Habitaciones para no fumadores
Sombrillas de playa
Sillas/Tumbonas de playa
Jardín
Balcón
Actividades
Alquiler de bicicletas
Ciclismo
Discoteca/DJ
Pista de tenis
Playa
Aparcamiento
Aparcamiento en el Sitio
Aparcamiento Privado Gratuito
Características de seguridad
Acceso a profesionales de la salud
Botiquines disponibles
Comida y Bebida
Bar
Bar de aperitivos
Cafetería en el hotel
Fruta
Minibar
Restaurante
Distanciamiento físico
Check-in/out sin contacto
Pago sin efectivo disponible
Dormitorio
Armario o clóset
Exteriores
Balcón
Frente a la playa
Jardín
Muebles de exterior
Playa privada
Solárium
Terraza
General
Acepta mascotas
Aire acondicionado
Capilla/Santuario
Cesta para mascotas
Habitaciones insonorizadas
Habitaciones para no fumadores
Propiedad libre de humo
Salón de belleza/peluquería
Servicio de habitaciones
Instalaciones de Negocios
Centro de negocios
Instalaciones para reuniones/banquetes
Internet
Wifi gratis
Seguridad
Acceso con tarjeta
Alarma de seguridad
Alarmas de humo
Caja fuerte
CCTV en áreas comunes
CCTV fuera de la propiedad
Extintores
Seguridad 24 horas
Seguridad alimentaria y de bebidas
Comida a la habitación
Comida entregada cubierta de forma segura
Servicios de Limpieza
Lavandería
Limpieza diaria
Tintorería
Servicios de Recepción
Cajero automático en el lugar
Cambio de moneda
Conserje
Factura proporcionada
Guarda equipaje
Mostrador de tours
Recepción 24 horas
Spa
Baño de vapor
Clases de gimnasia
Clases de yoga
Corte de pelo
Entrenador personal
Envoltura corporal
Exfoliación corporal
Gimnasio
Gimnasio
Instalaciones de spa
Jacuzzi
Manicura
Paquetes de spa/bienestar
Pedicura
Peinado
Piscina al aire libre
Sauna
Servicios de belleza
Servicios de depilación
Servicios de maquillaje
Sillas/Tumbonas de playa
Sombrillas de playa
Spa
Terapia de luz
Tinte de cabello
Tobogán acuático
Tratamientos capilares
Tratamientos corporales
Tratamientos faciales
Zona de spa/Relajación
Transporte
Transporte gratuito
Traslado Aeropuerto Gratis
Desde las 15:00
Hasta las 23:30
Los huéspedes deben mostrar una identificación con foto y tarjeta de crédito al registrarse
Desde las 08:00
Hasta las 12:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Políticas para niños
Children over 16 are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Políticas de cunas y camas extras
No capacity for extra beds or cribs.
Visa,
Mastercard,
American Express,
Cash only
Esta propiedad acepta efectivo.
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