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7.4

1 853 avis

Krystal Grand Cancun

Krystal Grand Cancun

Boulevard Kukulkan Km 8.5, Cancun, 77500, QR, Mexique

Choisissez des dates pour voir les prix

Forfaits Spa/Bien-être

Club enfants

Restaurant

Bord de mer

Piscine extérieure

Piscine pour enfants

Parking privé gratuit

Wifi gratuit

Krystal Grand Cancun

Bienvenue au luxueux Krystal Grand Cancun, votre escapade ultime en bord de mer où le plaisir rencontre la détente au cœur du Mexique ! Niché le long du magnifique Boulevard Kukulkan au Km 8.5, ce complexe 5 étoiles ne vous séduit pas seulement avec ses eaux cristallines et ses plages de sable blanc, mais promet également une expérience délicieuse dont vos papilles se souviendront—avec des petits déjeuners inclus à partir de seulement $196 par nuit ! Que vous soyez un voyageur solo, un couple en retraite romantique ou une famille prête pour l'aventure, ce paradis vibrant a quelque chose à offrir à chacun !

Plongez dans un monde d'équipements conçus pour vous gâter ! Profitez d'une journée revitalisante au spa avec des forfaits bien-être exclusifs, pendant que vos enfants libèrent leur énergie au club pour enfants gratuit. Passez votre après-midi à vous détendre dans la piscine extérieure, à profiter du soleil sur la terrasse, ou à explorer l'océan avec des aventures de snorkeling supplémentaires. Avec plus de 1853 avis élogieux, les voyageurs ne cessent de louer les vues imprenables sur l'océan, le service exceptionnel et les performances en direct délicieuses qui animent les soirées. Vous trouverez tout, des installations de sports nautiques à un sauna, garantissant que tous vos désirs sont satisfaits !

Quand il est temps de se restaurer, savourez des repas somptueux au restaurant sur place ou profitez du service d'étage tout en admirant la vue depuis votre balcon. Avec le WiFi gratuit pour vous garder connecté et un parking privé pour plus de commodité, chaque détail a été conçu pour votre confort ultime. Alors, préparez votre maillot de bain et votre crème solaire—chez Krystal Grand Cancun, l'aventure est juste devant votre porte, et la détente vous attend au bord des vagues !

Au Krystal Grand Cancun, le temps passé à la piscine est une aventure à part entière ! Avec deux piscines extérieures enchanteuses, chacune offrant son propre charme unique, vous pouvez nager comme un poisson ou simplement flotter tout en profitant du glorieux soleil. Imaginez-vous éclaboussant dans la piscine chauffée avec une vue imprenable sur l'océan, ou si vous voyagez avec de jeunes enfants, la piscine réservée aux enfants est l'endroit où l'imagination s'envole ! Les chaises longues au bord de la piscine vous invitent à vous détendre après un plongeon rafraîchissant, cocktail à la main — c'est l'heure dorée à chaque instant lorsque vous êtes ici.

Dîner dans ce paradis est un voyage de saveurs qui traverse les cultures ! Les restaurants du complexe proposent une gamme alléchante de plats qui n'attendent que de titiller vos papilles. Des épices mexicaines traditionnelles au Restaurant O aux délices grillés au Grill, chaque expérience culinaire est soigneusement élaborée pour créer des souvenirs gastronomiques durables. Si vous êtes d'humeur romantique, emmenez votre partenaire au Risotto pour un dîner romantique sous les étoiles, tandis que le Lounge et la Terrasse mettent en scène une soirée cocktail haut de gamme. Envie de quelque chose d'un peu plus exotique ? Savourez les merveilles culinaires d'Ayamí, offrant une impressionnante sélection de plats inspirés de l'Asie. Le Beach Bar and Grill est parfait pour profiter du soleil tout en dégustant des collations décontractées qui s'accordent bien avec le bruit des vagues !

Alors que la journée touche à sa fin, ne manquez pas les performances en direct envoûtantes qui illuminent les soirées. Après une journée pleine d'aventures, retrouvez d'autres voyageurs ou reconnectez-vous avec vos proches autour d'un dernier verre alors que l'ambiance vibrante vous entraîne dans la vie nocturne magique de Cancun ! Alors, qu'attendez-vous ? Aventure, détente et cuisine délicieuse vous attendent au Krystal Grand Cancun — où chaque moment est conçu pour rendre vos vacances vraiment inoubliables !

Aéroports les plus proches

Cancún International Airport

11mi

Cozumel International Airport

44,5mi

Équipements les plus populaires

Forfaits Spa/Bien-être

Club enfants

Restaurant

Bord de mer

Piscine extérieure

Piscine pour enfants

Parking privé gratuit

Wifi gratuit

Service en chambre

Bain à remous

Plage

Bain à remous

Climatisation

Bar

Solarium

Bureau d'excursions

Parking sur place

Terrasse

Chambres insonorisées

Réception 24h/24

Vue sur l'océan

Chambres non-fumeurs

Musique live/Spectacle

Accessible en fauteuil roulant

Parasols de plage

Chaises de plage/Transats

Ascenseur

Aire de jeux

Repas enfants

Aire de pique-nique

Jardin

Baignoire

Produits de toilette gratuits

Balcon

Insonorisé

Chambres

Superior King Room in Krystal Grand Cancun

Afficher 7 photos

Supérieure, Lit King

1 Lit Double

475 pi²

Vue sur l'océan

Vue sur la ville

Salle de bain privée

Balcon

x4

+

x3

Plus de détails

Superior Double Room Ocean Front  in Krystal Grand Cancun

Afficher 6 photos

Supérieure, 2 lits doubles, Vue sur l'océan

2 Lits Doubles

475 pi²

Vue sur l'océan

Vue sur la ville

Salle de bain privée

Balcon

+

Plus de détails

Altitude Corner Suite Partial Ocean View in Krystal Grand Cancun

Afficher 5 photos

Altitude Corner Suite, Vue partielle sur l'océan

1 Lit King Size

605 pi²

Vue sur l'océan

Salle de bain privée

Balcon

Minibar

+

Plus de détails

Altitude Master Suite Ocean Front in Krystal Grand Cancun

Afficher 5 photos

Altitude Master Suite, Vue sur l'océan

1 Lit King Size

1 Canapé-Lit

1055 pi²

Vue sur l'océan

Bain à remous

Bain à remous

Salle de bain privée

+

Plus de détails

Altitude Corner Suite Partial Ocean View in Krystal Grand Cancun

Afficher 5 photos

Altitude Corner Suite, Lit King, Vue partielle sur l'océan

1 Lit King Size

605 pi²

Vue sur l'océan

Salle de bain privée

Balcon

Minibar

Plus de détails

Altitude Master Suite Ocean Front in Krystal Grand Cancun

Afficher 5 photos

Altitude Master Suite Oceanfront, Lit King

1 Lit King Size

1 Canapé-Lit

1055 pi²

Vue sur l'océan

Bain à remous

Bain à remous

Salle de bain privée

x3

Plus de détails

Altitude Corner Suite Ocean Front in Krystal Grand Cancun

Afficher 4 photos

Altitude Corner Suite, Vue sur l'océan

1 Lit King Size

605 pi²

Vue sur l'océan

Salle de bain privée

Balcon

Minibar

+

Plus de détails

Altitude Suite ocean front in Krystal Grand Cancun

Afficher 4 photos

Altitude Suite, Vue sur l'océan

1 Lit King Size

550 pi²

Vue sur l'océan

Salle de bain privée

Balcon

Minibar

+

Plus de détails

Altitude Suite 1 King Bed in Krystal Grand Cancun

Afficher 4 photos

Altitude Suite, Lit King

1 Lit King Size

50 pi²

Vue sur la ville

Salle de bain privée

Balcon

Minibar

+

Plus de détails

Presidential Suite Ocean Front in Krystal Grand Cancun

Afficher 4 photos

Suite Présidentielle, Vue sur l'océan

1 Lit King Size

1420 pi²

Vue sur l'océan

Bain à remous

Bain à remous

Salle de bain privée

+

Plus de détails

Standard Room 1 King Bed in Krystal Grand Cancun

Afficher 4 photos

Standard, Lit King

1 Lit King Size

45 pi²

Vue sur la ville

Salle de bain privée

Balcon

Minibar

+

x3

Plus de détails

Altitude Suite 2 Double Beds in Krystal Grand Cancun

Afficher 4 photos

Altitude Suite, 2 lits doubles

2 Lits Doubles

50 pi²

Vue sur la ville

Salle de bain privée

Balcon

Minibar

+

Plus de détails

Avis des clients

7.4

1 853 avis

Catégories d'évaluations

Propreté

Confort

Emplacement

Installations

Personnel

Rapport qualité-prix

Qualité du WiFi

Petit déjeuner

Avis en vedette:

🇳🇱

Wasabi1814

8.2

juin 2023

I liked the hotel and the location, but there is a ton of noise coming from the clubs about 500 meters away. They start at noon and continue until 3 am. So weather you are at the beach or in your room, the base is continuously. Had a city view room, but you can still see a bit of the ocean. It was very clean and spacious. Sometimes it had a weird smell. You can walk to all kinds of restaurants and the supermarket is nearby. The breakfast and dinner buffet are very good. Only had dinner once so not sure if it changes. They clean the beach every day from seaweed, but sometimes mother nature makes it hard for them to clean. Hotel has entertainment most nights.

Noise from the clubs. People bringing speakers to the beach mixing their music with music from the hotel and the clubs, so you just have Noise instead of music. Weird smell in the room

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Igor

9.1

octobre 2022

We are experienced travelers - and we have something to compare. one of the big pluses of this hotel is the attention to the "little things": excellent expensive memory foam mattresses on the beds and good linen (good sleep is the most important aspect of the trip), a new convenient and understandable climate control setting in the room, daily unobtrusive cleaning and linen change , even the shaving mirror in the bathroom is not fogging, it is extremely convenient (I think no one likes it when the mirror sweats and you can’t see anything in it), a lot of delicious quality food and drinks in the restaurants and bars of the hotel, a huge and main plus is a great beach closed from big waves breakwater (ideal with children), excellent friendly and hard-working staff.

Of the small and easily eliminated shortcomings: you can increase the number of umbrellas on the beach - the area of ​​\u200b\u200bthe beach area allows, sometimes all the umbrellas were occupied, then: some kind of overly weak shower at the exit from the beach to wash off sand and sea water, for some reason there is no convenient ramp for children and wheelchairs at the main entrance to the hotel, when cleaning the rooms, it is worth pouring the usual blockage solvent into the bathroom sink (since sometimes the water left very badly), sometimes there was also a little garbage on the beach under the sunbeds under the umbrellas (it’s sometimes worth cleaning up with a rake there, apparently not just noticed this garbage).

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Nataliya

8.2

janvier 2022

The location is great. The hotel is walking distance to downtown with clubs restaurants and stores. It is a pleasant 5-10 min walk. We stayed in the Altitude tower which is new, spacious and has good elevators. The view from the balcony is breathtaking. The sound of music from outside was an added bonus and created fun atmosphere. The staff was friendly. Altitude tower guests get to use the infinity pool. We did not use the other pools. The beach area was nice and there were less waves than other beaches since there is rock barrier on the left (we swam up to the rocks to look at cute tropical fish) . There was one day though when the waves were strong, So it depends on the day. The water is clear and turquoise color, awesome! We did not get all-inclusive option because we wanted to visit Xcaret and do other day trips. There are a few restaurants on the property and the food was good. Breakfast buffet was also good, but Altitude tower has room service also (not part of all-inclusive).

The wait time to be seated at the restaurants was long. You need to make a reservation, or, if there is availability, get a pager and wait, and still not know if/when you will get seated. It is hard to get a beach chair as they were all reserved by the time we got there. We traveled during Christmas/NY, so it may be different at other times. We just sat on the towels on the beach. Also, something was wrong with the bathroom ventilation in our hotel room.

🇺🇸

Nicole

8.2

avril 2023

Loved the staff and the resort was beautiful. The food was great.

They had 4 elevators and one was broke. It took forever at times to get it and then it would go down instead of up and we stayed on the 10th fl. It was also so hot in the building until you got to your room.

🇺🇸

Adriana

8.2

décembre 2021

The facilities and room were amazing with a wonderful view of the strip with a beautiful ocean view.

the uncomfortable sales "presentation" you are pushed to participate in. All I want is a vacation, not another work type setting or hard sales situation. This made passing this desk area uncomfortable. What the staff should do is inform people of the activities and things to do at the hotel instead of focusing on the sale. If the hotel wasnt so lovely I would rate this a 0!

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Sevgi

9.1

janvier 2022

Location, the beach is the best. Set up at the beach and service is excellent. Ocean front room at the Altitude tower was very comfortable and wonderful. People at the check in desk were very nice and accommodating.

We had breakfast only reservation. There was coffee in the room the first day. Then, all the coffee makings and cups were removed . They wanted to charge for instant coffee you can make in the room. This is irritating and poor good will. Even inexpensive motels have complimentary, make in room coffee. Price we paid to stay there was not cheap. All inclusive does not work for us since we are not big drinkers.

🇺🇸

Liam

8.5

avril 2022

The cleaning staff missed things or rather cleaned around things, I work in the service industry and feel like just a few tweaks in how staff look for dirt can really make a huge difference. Also the staff at the gates at night were pretty rude to us although we were guests there. So probably would find a different hotel next time.

🇩🇰

Eric

9.1

juin 2021

This is a really nice place. I am sure the low crowds have something to do with the positive vibe. The pools are nice, and the beach access is fantastic. The a-la carte restaurant is the best food place in the hotel. Great quesadillas. Check in was above average. We had Ocean View room and it didn't disappoint. Place was safe. Fee covid testing on site was fast, results in 10 minutes. Excellent breakfast. Room was quite. Great balcony.

You have to fight for anything extra. The reception will turn down any special requests and they make no effort to accommodate any special requests. They were kind of rude at times, and speak very fast. The whole time at this place no one ever asked if we wanted to do anything extra. We had to venture and seek some concierges on our own.. (those were great when we found them). Not all the elevators worked, so with limited capacity, the wait was long at times. Restaurant quality not so great. Very small portions.

🇦🇪

Jyotsna

9.1

juin 2022

The hotel is in a prime location next to the bustling nightlife of Cancun. A quick walk across to the local supermarket to get supplies and even some affordable souvenir shopping. Access to the beach is fantastic, and our room in the Altitude tower had a magnificent view of the entire bay. Really worth spending a little extra on the ocean view rooms. Despite other reviewer comments, I did not get ambushed by any 'timeshare' salesmen. The concierge is really helpful, we got all our taxis on time to go downtown or take a cab to the airport ( no need for any prebooking the shuttle service. There is a round the clock service to assist with the booking and management of tours as well so no need to step out even for that. The breakfast is fantastic with a delicious spread of Mexican and continental delicacies. Sadly, our stay was indoors due to Hurricane Agatha, but as we had chosen not to do the all-inclusive, we were able to explore the city more. We were not able to check out the daily entertainment shows that are held at the in-house restaurants, thus. The staff were all friendly and helpful. Definitely well worth checking into the Kristal Grand! Thank you for making it memorable!

I do feel the Wellness Spa was overpriced ( but they all are!) The showers also were a tad slow to drain and the fact that we have to pay for bottled water 40 pesos per day if we use it. Drinking water should be freely available considering we are paying a premium for ocean view rooms or any room for that matter!

🇺🇸

Janet

8.2

juin 2021

Good price , nice room modern and perfect view of ocean and pool. Stand up shower rather then tub which i prefer.A perfect size resort and good size beach. This is a older hotel I remember the beautiful surrounding views now its surrounded-by monster hotels with tiny beaches. There are 3 adult pools 1 baby pool. Good size pools , Im all about the beach! Best ceviche at the pool bar and and not overpriced. We stayed 4 night and spent most of out time at the hotel pool and beach.

Not crowed but not enough staff for pool dinning. The ceviche was amazing but one afternoon I couldn’t order a thing.. we did mostly room service pizza was soggy not enough selection on the menu. The staff was wonderful but when I asked wear I could get a covid test a staff member kept pushing to get a massage. That was annoying! Seaweed seaweed everywhere!! One day the ocean was black with seaweed so we went to playa Langosta. The water is usually crystal clear bit it was a pretty green when the seaweed cleared.The hotel is blocks from a row of sleazy night clubs but I am mentioning things that the hotel has no control of . I miss the old Cancun with fewer hotels and lovely walks .

Points d'intérêt autour de Krystal Grand Cancun

Attractions

Mandala Cancun Nightclub

0,3mi

La Isla Shopping Village

2,1mi

Cancun Hotel Zone (Avenida Kukulkan)

2,6mi

Jolly Roger Pirate Ship

3mi

Cancun Scenic Tower (Torre Escénica)

3,1mi

Isla Mujeres

5,2mi

Kin Ha Water Park (Balneario Kin Ha)

5,4mi

Palapas Park (Parque Las Palapas)

5,8mi

Cenote Nohoch Nah Chich

6mi

Playa Norte (North Beach)

8,7mi

Ventura Park

8,9mi

Xoximilco Cancun

12,2mi

Puerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)

21,7mi

Contoy Island (Isla Contoy)

25,7mi

Selvatica

28mi

Restaurants

Restaurant O

Cuisines

  • Mexicaine
  • Tex-Mex
  • Local
  • Internationale
  • Américaine Latine

Ambiances

  • Conviviale pour les familles

The Grill

Ambiances

  • Conviviale pour les familles

Lounge and Terrace

Cuisines

  • Américaine

Ambiances

  • Moderne

Risotto

Cuisines

  • Italienne

Ambiances

  • Romantique

Ayamí

Cuisines

  • Chinoise
  • Indienne
  • Japonaise
  • Asiatique

Ambiances

  • Moderne

Beach bar and grill

Cuisines

  • Internationale

Piscines

Emplacement

  • Extérieure

Caractéristiques

  • Chauffée
  • Avec vue

Disponibilité

  • Toutes saisons

Emplacement

  • Extérieure

Caractéristiques

  • Chauffée
  • Avec vue

Restrictions d'âge

  • Réservée aux enfants

Disponibilité

  • Toutes saisons

Équipements de Krystal Grand Cancun

Forfaits Spa/Bien-être

Club enfants

Restaurant

Bord de mer

Piscine extérieure

Piscine pour enfants

Parking privé gratuit

Wifi gratuit

Service en chambre

Bain à remous

Plage

Bain à remous

Climatisation

Bar

Solarium

Bureau d'excursions

Parking sur place

Terrasse

Chambres insonorisées

Réception 24h/24

Vue sur l'océan

Chambres non-fumeurs

Musique live/Spectacle

Accessible en fauteuil roulant

Parasols de plage

Chaises de plage/Transats

Ascenseur

Aire de jeux

Repas enfants

Aire de pique-nique

Jardin

Baignoire

Produits de toilette gratuits

Balcon

Insonorisé

Règles de séjour - Krystal Grand Cancun

  • Arrivée / Départ

  • Animaux

  • Internet

  • Restrictions d'âge

  • Parking

  • Enfants et lits

  • Cartes acceptées dans cet établissement