1 418 avis
À partir de
$689Chetumal Puerto Juárez, Km 282, Playa Del Carmen, 77710, PLAYA DEL CARMEN, Mexique
1 418 avis
1/70
Forfaits Spa/Bien-être
Restaurant
Bord de mer
Plage privée
Piscine extérieure
Parking privé gratuit
Wifi gratuit
Service en chambre
Bienvenue à Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only, un oasis cinq étoiles niché dans la vibrante ville de Playa del Carmen, Mexique. Cet hôtel exquis offre une expérience vraiment immersive pour les voyageurs en quête de luxe et d'aventure. Avec son emplacement pratique à seulement 4,1mi du centre-ville, vous aurez un accès facile à toute l'excitation que cette destination a à offrir.
À votre arrivée, vous serez accueilli avec une hospitalité chaleureuse et un cadre magnifique en bord de mer. L'hôtel dispose d'une zone de plage privée où vous pourrez vous détendre et profiter du soleil, ainsi que d'une piscine extérieure avec un toboggan aquatique palpitant. Pour vous faire dorloter, profitez des forfaits spa et bien-être ou détendez-vous dans le hammam et le sauna. Les clients actifs peuvent profiter du court de tennis ou faire une séance d'entraînement dans le centre de fitness.
Avec 1418 avis élogieux, l'Hôtel Xcaret Arte laisse une impression durable sur ses clients. L'hôtel propose des chambres insonorisées, la climatisation et un balcon privé pour garantir un séjour confortable. Savourez de délicieux repas et des boissons rafraîchissantes au restaurant et au bar sur place, ou optez pour le service en chambre pour une expérience culinaire plus intime. Le parking et le WiFi sont gratuits, en plus l'hôtel propose un service de navette gratuit et des transferts aéroport pour plus de commodité.
Embarquez pour des vacances vraiment mémorables à l'Hôtel Xcaret Arte, où le luxe inégalé et les aventures palpitantes vous attendent. À partir de seulement $689, cet hôtel remarquable est la destination parfaite pour ceux qui recherchent une expérience extraordinaire à Playa del Carmen, Mexique. Réservez votre séjour dès aujourd'hui et laissez la magie opérer.
En ce qui concerne les commodités, l'Hôtel Xcaret Arte a tout pour plaire. Vous pouvez vous baigner dans l'une des piscines extérieures, y compris la Piscine 1 qui dispose d'une chute et offre une vue à couper le souffle. Imaginez siroter un cocktail rafraîchissant tout en profitant du cadre magnifique. Les amateurs de gastronomie seront ravis par la variété d'options de restauration de l'hôtel. Laissez-vous tenter par la cuisine mexicaine savoureuse des restaurants comme XAAK, CHINO POBLANO, KIBI KIBI et ARENAL. Si vous avez envie de saveurs internationales, rendez-vous à ENCANTA. Pour goûter à la cuisine méditerranéenne, dirigez-vous vers CAYUCO. TAH-XIDO propose des plats japonais, tandis que MERCADO DE SAN JUAN offre un mélange de saveurs mexicaines traditionnelles et modernes. Avec autant d'options, vous pourrez satisfaire vos envies peu importe ce que vous désirez. À l'Hôtel Xcaret Arte, vos amis à quatre pattes sont également les bienvenus. L'hôtel autorise les animaux de compagnie, bien que des frais puissent s'appliquer. Ainsi, vous pouvez emmener votre compagnon bien-aimé pour vivre des vacances luxueuses avec vous. Avec ses commodités de premier ordre, ses piscines magnifiques et ses options de restauration variées, l'Hôtel Xcaret Arte promet un séjour inoubliable. Que vous souhaitiez vous détendre au bord de la piscine, vous régaler de délicieuse cuisine ou explorer la ville animée de Playa del Carmen, cet hôtel a tout ce dont vous avez besoin pour des vacances vraiment extraordinaires. Réservez votre séjour dès aujourd'hui et préparez-vous à vous embarquer dans une aventure comme aucune autre.
Aéroports les plus proches
Cozumel International Airport
12,9miCancún International Airport
35,2miForfaits Spa/Bien-être
Restaurant
Bord de mer
Plage privée
Piscine extérieure
Parking privé gratuit
Wifi gratuit
Service en chambre
Centre de fitness
Navette gratuite
Toboggan aquatique
Salle de vapeur
Navette aéroport gratuite
Plage
Sauna
Climatisation
Bain à remous
Court de tennis
Bar
Solarium
Bureau d'excursions
Parking sur place
Terrasse
Chambres insonorisées
Entraîneur personnel
Réception 24h/24
Chambres non-fumeurs
Parasols de plage
Chaises de plage/Transats
Jardin
Balcon
Afficher 4 photos
Adultos Suite, Vue sur la rivière
1 Lit King Size
1 Canapé-Lit
Balcon
Wifi
Minibar
Climatisation
x8
+
x5
Plus de détails
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Spa Suite, Vue sur la rivière
1 Lit King Size
1 Canapé-Lit
Balcon
Wifi
Minibar
Climatisation
x8
+
x5
Plus de détails
Afficher 4 photos
Swim Up, Lit King, Vue sur le jardin
1 Lit King Size
1 Canapé-Lit
Balcon
Terrasse
Wifi
Minibar
x10
+
x6
Plus de détails
Afficher 4 photos
Spa Suite, Vue sur le jardin
1 Lit King Size
1 Canapé-Lit
Balcon
Terrasse
Wifi
Minibar
x8
+
x5
Plus de détails
Afficher 4 photos
Suite, Vue sur la rivière
2 Lits Doubles
645 pi²
Bain à remous
Balcon
Minibar
Climatisation
x3
+
Plus de détails
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Suite, Vue sur le jardin
2 Lits Doubles
645 pi²
Bain à remous
Balcon
Minibar
Climatisation
x3
+
x5
Plus de détails
Afficher 4 photos
Suite
1 Lit King Size
645 pi²
Bain à remous
Balcon
Minibar
Climatisation
x8
+
x5
Plus de détails
Afficher 4 photos
Suite, Lit King, Vue sur la rivière
1 Lit King Size
Bain à remous
Balcon
Minibar
x3
Plus de détails
Afficher 4 photos
Spa Suite
1 Canapé-Lit
1 Lit Queen Size
645 pi²
Bain à remous
Balcon
Minibar
Climatisation
+
Plus de détails
Afficher 4 photos
Suite Deluxe
1 Lit King Size
645 pi²
Bain à remous
Balcon
Minibar
+
Plus de détails
Afficher 4 photos
Suite, Lit King, Vue sur la mer
1 Lit King Size
645 pi²
Bain à remous
Balcon
Minibar
+
Plus de détails
Afficher 4 photos
Suite, 2 lits doubles, Vue sur le jardin
2 Lits Doubles
645 pi²
Bain à remous
Balcon
Minibar
Climatisation
x3
Plus de détails
9.4
1 418 avisCatégories d'évaluations
Propreté
Confort
Emplacement
Installations
Personnel
Rapport qualité-prix
Qualité du WiFi
Petit déjeuner
Avis en vedette:
🇷🇴
Silvia
9.1
janvier 2023
I've stayed twice at this hotel. I love everything about it. It's perfect in every way except for some very rigid rules they have with the deposit. I guess they want to avoid unhappy situations. But this is serious and you should read the bad part as well before booking.
The rigid rule did not allow me to leave cash as deposit ( they only offered to change to pesos - what could I do with pesis at the end of my vacation going to the airport), and they do not accept debit cards either. So they charged me 200 USD promising to pay it back on check-out. It's been 1 month and 1 week and I have not received my money back. The hotel no longer answers my emails requesting the proof of payment I could use with my bank. A hotel at the level of Xcaret Arte is ignoring a 2 time customer and the return of my deposit. So this is a big red flag for me. I no longer trust this hotel. Hope someone sees this and takes some actions. I'll tell everyone how I was ripped off by a luxury hotel.
🇨🇦
Syu
8.2
mai 2023
clean, spacious room. beautiful beach.
We stayed 5 days and couldn't get to try the restaurant we want. There was additional charge per person for some restaurants which they shouldn't say "all inclusive" and it was almost impossible to book the Japanese restaurant for dinner, it was already fully booked for the whole week when we arrived there. we have very limited choice of place for dinner and ended up going to the same place for 3 days.
🇺🇸
Arturo
10
septembre 2022
We stayed in casa de los artistas, which is the exclusive house they have. Of course you have to pay more. Nonetheless, the service they provided was excellent. We had access to exclusive restaurants in both hotels: hotel Xcaret arte and hotel Xcaret Mexico. They gave us an ocean front suite which was espectacular. We took beautiful fotos from our room. They assigned to us a mayordomos who were really helpful in different ways, they were very attentive to our needs.
They need to tell some of their staff regarding waiters to be more friendly with sincere personality not fake. I said this because there was one waiter in kibi kibi restaurant who at the beginning was all friendly and joyful but when I told him that I will bring a bottle of wine from my room rather than to buy one there, his attitude turned out very upset and the rest of the dinner was just getting increasingly worse. Out of respect to this waiter, I don’t mention his name here
🇺🇸
Rob
9.1
janvier 2022
The hotel was absolutely beautiful and unlike any other. The pools, river and beach are stunning. This was also the first all-inclusive where the food was top notch, tasting menus, even the room service dining. Would highly recommend for foodies. And all of the staff were fantastic and personable.
Unfortunately the concierge was not up to par in comparison to other five star resorts. It's possible due to hotel being too large or the staff being too young but all of our reservations were wrong or not completed when we showed up for fine dining. Also, we were celebrating a birthday but they set up surprise in room for anniversary which was odd. The only other note is the mixed drinks at the pool were pretty weak but not the end of the world as the liquor is top shelf.
🇺🇸
Kyle
8.2
janvier 2022
It was so big and there were so many places to find privacy and relax. Bio and Las Cuevas were incredible.
Not enough wayfinding or stairs. You have to walk back and forth on multiple floors to get to where you need to go. There needs to be a better map or way finding system. I’d also like one Italian restaurant on the property. I’d stay twice as long if there were more food options that actually felt differently. Arenal and Cayuga were disappointing. The fresh fish did not taste fresh.
🇸🇻
Liz
10
août 2022
Loved the property and all the options on activities to do and regret not staying longer. Food was very good and parks lots of fun. I also wanted to call out a staff from Cinthia who was our tour guide in Xenotes and Najaida from rest CANTINA VI.AI.PI is wonderful.
Not all the staff are helpful and no one explains that you need to make reservations for some amenities and new because I read on the website and if I hadnt I probably would have not been able to attend since they are usually booked.
🇺🇸
Chi
8.2
avril 2023
FOOD WAS AMAZING. HOTEL WAS ACCOMIDATING TRANSPORT TO AND FROM AIRPORT WAS ENJOYABLE
BOOKING.COM DID NOT COMMUNICATE WITH XCARAT ARTE HOTEL PRIOR TO MY STAY. 1. I WAS ASKED TO PAY THROUGH XCARAT ONLIN PORTAL AND WAS ONLY TOLD TWO DAYS BEFORE MY STAY. I WAS UNDER THE IMPRESSION THAT PAYMENT WAS WITH BOOKING.COM. 2. AFTER CALLING THE HOTEL REGARDING ITEM 1, I WAS INFORMED THAT THERE IS A "WISH LIST" FORM THAT I NEED TO FILL OUT PRIOR TO MY STAY THAT MAKES RESERVATIONS OF RESTURANTS AND ACTIVITIES AT THE XCARAT RESORT. SINCE I WAS UNAWARE OF THE FORM UNTIL LATE, WE WERE NOT ABLE TO GET THE RESERVATIONS TIMES THAT WE WANTED. 3. PLEASE MAKES SURE BUS TRANSPORT/PICKUP TO AND FROM CANCUN AIRPORT IS PROVIDED IN THE BOOKING.COM DETAILS.
🇦🇺
Eliana
10
juillet 2023
We loved everything about our stay. We stayed in casa de la paz and we had the bonus of having free hydrotherapies if we wanted as part of our stay. The food was incredible, the highlight was Apapachoa, although is vegan it's top quality and the service was the best. You're never bored to know where to go, so many options of pools, roof top pools, water canals and beach. Having access to all the parks is always a big plus! our favourite was Xplor Fuego and Xochimilco. The room was sensational! we stayed 2 weeks for our honeymoon and the bed was so comfortable, we even tried the sauna in the bathroom! All in all, no complaints with the room. Staff was all super friendly, always willing to make your stay more fun and comfortable. In terms how we would rate the restaurants, most favourite were Apapachoa (rooftop delight), Encanta (degustation menu with view of the theatre), and Arenal (awesome lunch options), Mercado San Juan (lots of delicious food options, we loved sunday's brunch), Cayuco (we loved making our own seafood cocktails and ceviches), Chino Poblano (great asian and mexican mix of flavours), Cantina (great flavours). Best places for cocktails rooftop pool bar at casa la piramide and Arenal. We also went to HA in our last night and was worth every penny! very memorable and incredible food, definitely worthwhile to go.
The restaurant that we liked the least was TAH-XIDO. It was nice but out of all the restaurants that's the one that was the least impressive even though my most favourite food is japanese. Food service in the room wasn't as good as we hoped for, something they may need to improve on. Also we were disappointed that all pools close at 6:30pm when we noticed that at Xacaret mexico some children were still in pools much later than that when we went to eat at HA restaurant.
🇪🇸
Andrea
10
août 2023
This place was amazing. The staff was very friendly and helpful. From when you arrive at the location until the bus dropped us off at the airport, the team was very attentive. The food was of high quality and very good! Same with the drinks. The rooms have everything you need. The hotel is very safe. It may seem price but when you calculate what you will spend in a five star hotel, transportation, food and activities you will see that's its totally worth it. We had the garden view room and we loved it then we moved to a river view room and it was also great! No matter the room you stay, your experience will be great! Highly recommended. Will definitely come back.
Everything was great. Next time will book in a less raining season. Even though the weather wasn't the best. Our stay was memorable.
🇺🇸
Eddie
10
février 2022
What didn’t I like about the property is a better question. Everything from the staff, the food, the drinks the natural environment were just perfect. My girlfriend and I loved it so much we signed up to be members with their destination club and are already planning to go back in December! The staff goes out of their way to make you feel welcome and pampered! The specialty restaurants needed reservations but those are also included in the price. But for us, the buffet was #1! Such pretty decorations and so many options of food that it’s hard to choose what you want haha! Shoutout to the bartenders for making us non stop specialty cocktails and for having us turnt up hahaha! Can’t wait to go back and see our new friends Alan, Alicia, and Sarahi!!
The only thing I didn’t like about the property is that there is so much to see and do! It makes you feel like you barely scratched the surface of restaurants, hidden cays and beaches, adventure parks and other amenities. That was definitely our motivation to return and check out more the next time we are there!
Attractions
Xenses Park
0,2miRio Secreto Nature Reserve
1,1miFundadores Park (El Zócalo)
4,5mi3D Museum of Wonders
5,3miKantun Chi Ecopark
10,6miXotik-Ha EcoPark
10,8miDiscover Mexico Park Cozumel
12,2miThe Mayan Cacao Company
14,4miPlaya Palancar
16,1miSan Gervasio Mayan Ruins
18,6miSelvatica
20,4miEl Mirador Lookout
21,4miCenote Dos Ojos
25miCenotes Sac Actun
26,2miCasa Cenote
28miAttractions
Xenses Park
0,2miRio Secreto Nature Reserve
1,1miFundadores Park (El Zócalo)
4,5mi3D Museum of Wonders
5,3miKantun Chi Ecopark
10,6miXotik-Ha EcoPark
10,8miDiscover Mexico Park Cozumel
12,2miThe Mayan Cacao Company
14,4miPlaya Palancar
16,1miSan Gervasio Mayan Ruins
18,6miSelvatica
20,4miEl Mirador Lookout
21,4miCenote Dos Ojos
25miCenotes Sac Actun
26,2miCasa Cenote
28miAéroports
Cozumel International Airport
12,9miCancún International Airport
35,2miXAAK
Cuisines
Ambiances
ENCANTA
Cuisines
Ambiances
CHINO POBLANO
Cuisines
Ambiances
CANTINA VI.AI.PY.
Cuisines
Ambiances
KIBI KIBI
Cuisines
Ambiances
MERCADO DE SAN JUAN
Cuisines
Ambiances
CAYUCO
Cuisines
Ambiances
TAH-XIDO
Cuisines
Ambiances
ARENAL
Cuisines
Ambiances
APAPACHOA
Ambiances
Emplacement
Caractéristiques
Disponibilité
Forfaits Spa/Bien-être
Restaurant
Bord de mer
Plage privée
Piscine extérieure
Parking privé gratuit
Wifi gratuit
Service en chambre
Centre de fitness
Navette gratuite
Toboggan aquatique
Salle de vapeur
Navette aéroport gratuite
Plage
Sauna
Climatisation
Bain à remous
Court de tennis
Bar
Solarium
Bureau d'excursions
Parking sur place
Terrasse
Chambres insonorisées
Entraîneur personnel
Réception 24h/24
Chambres non-fumeurs
Parasols de plage
Chaises de plage/Transats
Jardin
Balcon
Activités
Boîte de nuit/DJ
Court de tennis
Cyclisme
Location de vélos
Plage
Chambre
Armoire ou placard
Distanciation physique
Enregistrement/départ sans contact
Paiement sans espèces disponible
Extérieur
Balcon
Bord de mer
Jardin
Mobilier d'extérieur
Plage privée
Solarium
Terrasse
Fonctionnalités de sécurité
Accès aux professionnels de la santé
Trousse de premiers secours disponible
Général
Animaux acceptés
Chambres insonorisées
Chambres non-fumeurs
Chapelle/Sanctuaire
Climatisation
Établissement non-fumeur
Panier pour animaux
Salon de coiffure/beauté
Service en chambre
Installations d'affaires
Centre d'affaires
Salles de réunion/banquet
Internet
Wifi gratuit
Nourriture & Boisson
Bar
Bar à en-cas
Café sur place
Fruit
Minibar
Restaurant
Parking
Parking privé gratuit
Parking sur place
Sécurité
Accès par carte
Alarme de sécurité
Coffre-fort
Détecteurs de fumée
Extincteurs
Sécurité 24h/24
Vidéosurveillance dans les espaces communs
Vidéosurveillance extérieure
Sécurité alimentaire & boissons
Livraison de repas en chambre
Nourriture livrée couverte de manière sécurisée
Services de nettoyage
Blanchisserie
Ménage quotidien
Nettoyage à sec
Services de réception
Bureau d'excursions
Bureau de change
Concierge
Consigne à bagages
DAB sur place
Facture fournie
Réception 24h/24
Spa
Bain à remous
Centre de fitness
Chaises de plage/Transats
Coiffure
Coloration capillaire
Coupe de cheveux
Cours de fitness
Cours de yoga
Entraîneur personnel
Enveloppement corporel
Espace spa/détente
Fitness
Forfaits Spa/Bien-être
Gommage corporel
Installations de spa
Luminothérapie
Manucure
Parasols de plage
Pédicure
Piscine extérieure
Salle de vapeur
Sauna
Services d'épilation
Services de beauté
Services de maquillage
Soins capillaires
Soins corporels
Soins du visage
Spa
Toboggan aquatique
Transport
Navette aéroport gratuite
Navette gratuite
À partir de 15:00
Jusqu'à 23:30
Les clients doivent présenter une pièce d'identité avec photo et une carte de crédit lors de l'enregistrement
À partir de 08:00
Jusqu'à 12:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Politiques enfants
Children over 16 are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Politiques sur les lits bébé et lits d'appoint
No capacity for extra beds or cribs.
Visa,
Mastercard,
American Express,
Cash only
Cet établissement accepte l'espèce.
Hôtels en vedette
Hôtels en vedette
Villes à proximité
Villes populaires