My wife and I travel a fair amount and this is one of the best hotels we ever stayed at! The room was very large (not usual in Europe), very clean and well appointed. The hotel has a very fun bar and the food there is excellent too. We ate there for lunch and dinner and the food was delicious and the staff were very friendly and helpful. Also, the breakfast provided each day was unbelievable. They had a large continental food section, but also numerous hot items you could order from the kitchen. The room plus breakfast was an outstanding value. We highly recommend you pick The Twelve Hotel, you will not be disappointed!

I was disappointed to learn that The Twelve Hotel in Galway is the only one in the world, otherwise we would stay at their other locations too if we could!

Lovely atmosphere and decor, dinner and breakfast were delicious, really enjoyed them and staff were lovely. Was very impressed with how welcome dogs were, we didn't bring our dog on this trip but might the next time.

My only issue is that on our second night the bar/restaurant was very busy and there was only one barman working and there was a delay in getting drinks, people had to queue at the bar to try and get a drink. As the hotel was very busy and there's only really one other bar in Bearna, it just seemed strange to just have one barman on duty.

Breakfast was first class - as good as more expensive hotels. The staff was very attentive , and attended to the inevitable glitches promptly and effectively.

We would like to have been able to book the Bar Restaurant in advance. We were waiting for about 30 to 40 minutes for a table. It was only 5 to 10 minutes the first evening. We were very happy with the staff and the food. In particular the menu changed the second evening - fish was replace by bacon. I like both. The natural lighting was a little dark, but the artificial lighting compensated well. Maybe the dark timber surrounding could be made lighter. ;-) The West Restaurant did not appeal much to us.

The food was delicious the pizza expecially. . The hotel is fabulous and the staff are friendly and lovely. Rooms are very clean and beautifully designed. Lovely to see dog's as fellow guests enjoying there own mini breaks. Location is quiet but very convenient to pop in and out of the city or just take a stroll to the shop or nearby pier. The Bakery is also fantastic and the coffee is excellent.

Very comfortable rooms. Sufficient space. Excellent bed. Warm in cold weather. Tea and coffee in the room. Sufficient fridge to keep additional supplies. Breakfast is great. Excellent staff. Cosy bar. Can have dinner if you chose in main restaurant but even better to try the West restaurant - excellent experience!!! Will come again for sure. (Dogs are welcome 🤗)

We had a skip for cleaning for some reason. One night is not too bad but still

Vey nice staff and exceptional customer service very well presented hotel and staff loved our mini staycation with my family would say it’s my favorite hotel definitely would love to come back loved how my children got the golden tickets for the bakery for sweets and my welcome to the room with a bit of bakery to taste Thank you for making our trip wonderful

The breakfast how the pudding was so thick and just the breakfast wasn’t to nice

The Twelve is a little gem of a place, very friendly staff, the rooms are excellent and the tasting menu in the West restaurant was wonderful, ably presented by very knowledgeable staff including Fergal. The location is also a big plus as there are numerous walks and plenty of beaches. Check in and out was friendly and seamless, will definitely be back

Not too many negative things to speak about, the breakfast had a good selection but the room though large felt crowded and very noisy which also doubles as the bar.

Very quiet rooms so had a great night sleep .additional door per 2 room might of helped with the noise.barna is nice village but with easy reach to salthill galway and connemara .staff very friendly and helpful

Self serve part of breakfast was ok .I'd prefer whole fruit myself so just went for cooked breakfast. I found it difficult to get heat working in room so room was a bit on the coolish side

Everything! We had such a lovely welcome from the receptionist, the treats left alongside the handwritten card were such a lovely touch. The hotel is nicely decorated and the rooms very spacious. The food at the hotel was fantastic! We dined at the West hotel which was such a great experience, the breakfast was also fantastic, with so many options available to order from the menu.

Breakfast excellent and location fine but admit I was expecting a property overlooking the sea. It wasn't. It is situated along a busy road but thankfuly our room was at the back overlooking a car park (not great but at least not noisy).

It was expensive and may sound minor but having no snacks at bar seemed odd (peanuts, crisps etc).