Location, staff, reputation

Our room was above the railway track and noisy; woke us early and unaware of this.

Lovely clean stylish hotel. Friendly and helpful staff. Good location also

The fact that guests have to pay extra for the spa. I feel like an extra 25 euros per person on top of paying for the room is a bit steep

Great that the VIP rooms had access to the rooftop lounge. Great that there was sitting space as well as the bed in the VIP room. The bed was spacious, and the light features across the room were very high tech and convenient! The staff were so lovely to go out of their way and add a little extra spark for Valentine's Day as well!

The television was fairly useless - the only intriguing feature was the telly-controlled light commands. Not having a section on the television to connect to the likes of Netflix or Youtube in 2025 felt bizarre, and was the only major drawback of the room. (especially with free WiFi in the room, why not at least give the option?). The included breakfast bites in the lounge ran out quickly and were limited in options as well, which was a bit of a disappointment.

The staff were v pleasant and helpful; standard of decor and design was super; the lunch was great and again staff ( Manager I think) - nothing was any bother to him- v impressed

The breakfast staff were maybe a little premature at clearing breakfast away. When ticked that price was not what I had expected I understand that may have been due to tax increase but still feel we should have been charged at the price I had held it on.

It was beautiful and had everything we needed. The staff are all very sweet and helpful! The breakfast had quite a few options as well. We thoroughly enjoyed The Celt and the other little pubs around the corner from us and my husband said that The Brew Dock(couple blocks down) had the best fish n chips!

Our bed was comfortable however, the mattress had major dips in it. We were in room 428 and I would say it’s time for a new mattress. Also to be aware, our cab driver told us that that part of town isn’t the best. Thankfully, we walked all up and down the street beside us and had no issues. As always wherever you may go, just be very aware of your surroundings! 🤍

We stayed in a king bed, club lounge room. The bed was very comfortable and we enjoyed eating a light breakfast at the club lounge on the roof top every day. We paid the extra fee to enter the spa. The pool has 4 jet types to turn on including number 4 waterfall which was a surprising favourite. I loved the pink walled salt sauna too.

The key cards to enter the club tower and lift with the key cards to use for the spa lifts and entry door were a bit complicated, especially after travelling for 18 hours. The light switch became much easier after a good sleep, we stopped opening and closing the curtains by accident. The location to public transport is excellent. The area under the bridge (around the corner, 200 metres from the hotel) with rough sleepers and beggars would not be good walking at night. We found a well lit, safe feeling pathway behind the station, straight across from the hotel so there were other ways to walk.

The staff are excellent, very attentive and courteous. Breakfast is great, thoroughly recommended. The beds are also extremely comfortable and the rooms a good size. We had ordered a few things for the room, chocolate strawberries being 1. Id have expected more than just 4 for €10. The club terrace has a nice view and at night there are patio heaters to allow you to sit and enjoy the city at night. However, its not well equipped. We skipped breakfast 1 day because it says they have Continental breakfast options there. Well, theres tea, coffee and biscuits. We had to rummage to find 2 yoghurts, 2 apples and a carton of orange juice. Not great. The spa is just a large jacuzzi with 2 saunas. Nice enough and ambient setting but the amount of chlorine in the water is ridiculous. Location wise its about a 15 min walk to Temple Bar area, 10 mins to O Connell street and 45 mins to Guiness Storeroom. Taxis to airport are around €25. Recommendes but skip the spa!

Had a lovely stay here, breakfast was fantastic, the bed was very comfortable and the shower pressure was amazing. Location is very central, took about 20 mins to walk to most destinations and had good transport links. The spa was also a lovely treat but be aware it is not included in the hotel price, you need to pay an additional 25 euros to access it. The only thing I would fault is the lift, it was key operated and was often temperamental but otherwise all good

Location was excellent as we were at a concert in Croke Park, hence we booked it, we stayed in WB Yeats suite, for 513 euro for the night. The room was extremely nice but not 513 euro nice, I would stay there again, but suggest that people staying in a suite or paying that kind of money should be offered the use of all facilities available, ie, sauna, pool etc, we were told an extra 20 euro would need to be paid. The staff were excellent, very polite and friendly, Breakfast was gorgeous and lots of options, caters for every needs, As stated would stay there again but would review prices before stay

Extra to be paid for use of sauna, while having paid for a suite think this should be complimentary

The hotel is certainly nice! The bed was among the most comfortable I can remember, and the high-tech switches are neat. There are nice touches, such as the robes and drinks/chocolates (thank you!) and the location is handy, across the street from the train/LUAS station and near the coaches to the airport. The staff was mostly friendly and helpful (might have caught someone in a stressful moment but nothing about which to complain -reception was great!); thanks to all!

The elevator. This was the one negative thing: a card is needed to operate it, but the reader was illiterate. Going down was easy enough, as there was always someone to call it down, but going up (or even calling it to go down) took some time. All else was fab though.