Liked the location

Very large room which was fantastic and the view was excellent...Only one heater in a large room which wasn't enough to heat the room.The very large bed was very good and very comfortable.Clean and most enjoyable stay.Didnt like menu in dining room for evening meals.No choice of british food.Didnt serve beer from a pump either only bottled.Staff very very friendly. Breakfast was fantastic with lots of choice x

The pool and steam sauna are fantastic. The breakfast buffet is very well presented. I am a retired executive chef and I've seldom seen a nicer kitchen anywhere, it's so modern, clean and spiffy. The whole hotel is just a beautiful old place. Staff was extra attentive. The view of the bay is perfect.

The bathtub faucets in our room where next to impossible to turn on and off. My wife had to go to our daughters room to shower. The room heater was not adjustable at all. The tour bus groups completely clean out the breakfast buffet as soon as it opens leaving nothing for hotel guests until it is replenished which takes quite awhile because the hotel is under staffed. Nearly impossible to get a drink at the bar as the desk clerk has to do double duty.

The hotel was comfortable and the views from the restaurant windows are beatiful. The staff friendly, helpful and professional. Food delicious and the hotel itself very clean and presentable. Large lift inside for anyone with mobility problems. Bar facilities too. We felt very relaxed in the hotel and nothing was a problem for staff. There is also a lovely wee pub just around the corner from the hotel too.

Finding it quite difficult to fault however the coffee at breakfast time was not strong enough for us. And small plates for full english breakfast does not work so well.

I have stayed here before and found again a very clean and comfortable room. There is parking at the hotel which in the Oban can be difficult. While I did not use the swimming pool on this occasion it was available for use. Staff were very helpful and cheerful.

I was told that the two rooms we had booked were upgraded to sea view but neither was. While it made no difference to my one night stay the expectation was given then briefly disappointed. At night the reception staff also man the bar which means at times longer waits to order drinks. On the night we stayed ther was no Diet Coke or lemonade which seemed poor.

Nice hotel in a beautiful, quiet location. Staff were very friendly. The room was a good size and had a bath which was perfect after long days driving the surrounding area. Food was good, highly recommend the mac cheese with crab! Breakfast was fine too. Only downsides were the car park, its tiny, if there's an overflow car park, its not sign posted. The bed was also hard and i woke up in pain both mornings. Booking.com omitted to update me that the swimming pool was open again therefore didn't bring a swimming suit, I could have used the steam room after my long drives.

We enjoyed the breakfast - lots of choice. We liked the fresh fruit and local made brown bread which was delicious. The room warmed up eventually and was cosy. The location is stunning with fantastic views from the dining room.

Our room was cold when we entered it and we did not know how to switch on the storage heater. We were given a blow heater which sorted the problem and eventually the stortage heater kicked in and the room became very warm. We needed to cross a wet car park to the room which was unexpected but once there it was comfortable cosy and private.

Staff and pool

Dated

Room and view - friendly staff

Booking was transferred from the Muthu Alexandra hotel which I had originally booked. Parking was inadequate and I had to park in a local authority space until 9.00 am - which meant we missed breakfast. I also didn't like the hotel making me pay an additional £0.01 using my bank card in order to register my card details with them. Had I been informed in advance, I would not have booked Muthu. I believe this was an unnecessary imposition as well as a security risk.

Location is good. It's a 5 to 10 min stroll to the town centre yet quiet. The check in was speedy. Friendly professional staff. The public areas of the hotel are outstandingly beautiful. The dining area is really very nice with views over the whole of Oban bay. The breakfast was good with lots of choice. Really well cooked. Our ground floor room was spacious and well presented although cold on arrival. Staff immediately brought an extra heater thus solving the problem.

Paying £17.60 for 2x175ml glasses of Malbec wine. The location of our room. The view from the window was awful (room 59) Having to ask for a hair dryer when one should have been in the room. However, one was brought immediately upon being requested.

The view from the window, although expensive, was amazing. Lovely evening meal options at a good price. The pool was nice, changing rooms a bit shabby. Staff were very friendly. The reception area was nice.

Breakfast was not great. Always running out of food, had to wait for more to come. Coffee was very disappointing- not sure if it was instant or just very weak. No plugs beside the bed so charging phone was not so easy. Large (cleaned) stains on carpet- looked like had maybe been bleached. No Oban whisky at the bar.