Please note that the plug sockets in the rooms are British standard. However, the lady at reception was very kind in lending me a power adapter. This is free of charge but requires a small deposit on your credit card. The hotel also offers pillows of different softness to suit every taste. The sleep was so comfortable that I almost overslept my work event. There are shops and cafes within walking distance, and the hotel also has a bar. The breakfast with a small buffet allows you to eat granola or fruit, as well as a full English breakfast.

As mentioned earlier, the sockets are British standard. It may be difficult to regulate the heating in the rooms, but the blankets are very warm and during sleep it is not necessary to heat the room at all.

You had everything in the room: iron,ironing board,fan,floor lamp,phone,hair drier.Great Toiletries: my sink and shower,kettle and the usual tea/coffee/milk and with even hot chocolate sachet. Good Size flat TV with lots of channels and wifi throughout hotel. Restaurant on site and beautiful court yard garden. Lovely cosy bar open until late. Nearby payable parking. Plus a full size swimming pool to use as a hotel guest = next to Aston University ( which is just a few minutes from Birmingham city centre to walk. Besides across the road ( the sports centre with :swimming pool,there is a full gym ,sauna and steam room. Each person staying gets a voucher from hotel reception to use these facilities free- per night stay and you can ask for a towel at reception too. Grounds of the University are outside too.I think I took my own Toiletries to the sports centre ( but will check next time ).

My radiator didn't work and luckily I was provided with an electric radiator and a blanket. So, staff were very helpful. Again - no vegetarian sausages but they made a vegetable sausage for me

The front desk staff are friendly, and helpful with useful info like put the towel rail heater on so your bathroom is warm. I had a lovely welcome. There’s a water filter machine on each floor so I could fill the kettle with filtered water. I like that they recycle and have a recycle bin on each floor and in the rooms. It was quiet so no noisy neighbours Lighting was great, I travel a lot and often find hotel rooms dark. Bathroom was great, warm and didn’t have a noisy fan going all night like most places do. The room was a great size.

Nothing it was all great.

I had an amazing stay! The staff were extremely friendly when I called to check what the latest time I could check in was. I even made a comment to my friend saying I have just spoken to happiest person on the other side of the phone. This was later continued when I arrived. The reception staff were exceptionally friendly! Making my stay even better, I was then informed that I had been upgraded from the single room to the executive suite. I had a lovely night staying there and was well rested before my exam the following day. Would highly recommend and I will definitely be returning.

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Good location for exploring the city centre. It’s on the University campus, away from through roads, so it was quite peaceful. The staff were friendly and helpful. Guests can use the University sports centre, including gym and pool, for free, which is a nice touch. There’s also secure paid parking close by, which was about a tenner a day.

Bit frustrating that the car park charging period is midnight to midnight, as you have to buy two whole days. It is a pretty good price though. Also, I’ve never had so many emails about a hotel booking in the run up to my stay! Most had broken or missing links too, so were a waste of time. Small gripes though, which wouldn’t put me off staying again.

The location was perfect in the city centre. The breakfast was lovely cooked to perfection. Check in time is great. Check out time not bad. Such a cozy vibe to the place particularly at night. Atmosphere is lovely. Felt very safe. Staff are very friendly and accommodating. Complimentary swimming pool is a nice touch. Dinner is beautiful and very well presented. Very posh decor. Close to all amenities. My number 1 hotel in Birmingham!

Bed isn't that comfortable that's the only problem.

The lady at reception was so lovely and welcoming, and was giving us suggestions of places to visit around the area. The room was clean and mostly quiet during our stay. The hotel is in a good location and a short walk to the centre. Although we didn't have the breakfast during our short stay, we did notice that they had a large range of vegan options which we were impressed by.

There was a lot of loud drilling on the morning that we were leaving coming from the room opposite. Thankfully we were leaving an hour later so it didn't bother us too much, but not ideal if we were staying longer. The room is quite warm and there is no aircon. We were able to get the windows open slightly but it did take some time to cool down. There was a strange sound, sort of like interference or similar, which seemed like it was coming from the smoke alarm in our room. It happened various times throughout the day, including the early hours of the morning which woke us up. Not sure what it was but something that the hotel need to look into. I didn't find the bed to be that comfortable, although my partner did so I guess that's just personal preference :)

The hotel receptionist was extremely friendly and helpful and gave excellent service. The hotel was within a few minutes walk from the city centre and train station so was very easy to navigate. The room was very spacious, clean and tidy. There was no aircon in the rooms however, a fan was provided for the warm weather which was a godsend! Although we didn't eat on site, the food served in the restaurant looked nice, especially the breakfast.

My room was opposite what I will describe as a service room/cupboard and very early in the morning I was awoken to banging and the doors slamming shut. Not ideal at 6.30 am. But other than that it was quiet a peaceful stay with no other noise to disturb me.

The staff were very helpful. I have mobility issues, and they upgraded my room - without me requesting it - to a room closer to reception/restaurant. The room was clean and comfortable and had all the standard facilities. It is in a central location with two restaurant/pubs very close by. The breakfast was delicious, and the options were comprehensive.

The parking was slightly awkward. I'm a bluebadge holder, and they arranged parking for me on site. It still meant walking around the back of the building to get to my car.

The room was comfortable and clean. Although it was not inner courtyard this was not a problem and was in fact an advantage in that there was some construction work in the courtyard over the summer. The dinner on the first night was very good and priced reasonably. The use of the swimming pool is a real bonus as it is easy to walk to it and is a very fine facility.

There is very limited food in the evening on Friday and the weekend. Cold food is the only available food and two of the items on the menu (out of 4 in total) were unavailable.