Reception staff were all very helpful

The pillows were too hard

On the positive side, it’s a new establishment with stylish decor. It’s also well located, in a renovated area just a few minutes from Temple Meads railway station and Castle Park. The mattress is comfortable, and the duvet is cozy. We had no noise issues (we asked to be moved to the side opposite the road). And It also has a decent gym with the essentials.

That said, our room wasn’t particularly spacious, nor was the storage space—or the bed, for that matter. But perhaps the worst thing for me was the fact that the windows couldn’t be opened, meaning there was no way to ventilate the room. Add to that the carpet and the dreadful air heating system, and you have the perfect recipe for spending the night sneezing—at least if you’re allergic to dust mites like I am. Lastly, the hotel doesn’t go out of its way with small touches. There is no coffee maker in the room (though complimentary instant coffee, tea, and creamer are provided). And if you forget something like a toothbrush, you’ll have to buy it

Conveniently located just 10 minutes from the city center and shopping district, the hotel offers a peaceful retreat despite its proximity to a major road. The room was impeccably clean, with exceptionally comfortable beds that ensured a peaceful night. The check-in and check-out process was smooth and conducted by friendly staff. Additionally, the room was well equipped with all the amenities needed for a comfortable visit.

With a double and a single bed fitted into the room, the space felt a bit cramped, especially as we were traveling with two large suitcases. However, since our stay was only for one night, this wasn’t a significant inconvenience. We also parked at the nearest car park, but upon check-out, we had just 15 minutes to reach our car, load our suitcases and pay the parking fees to benefit from the discount. Felt slightly rushed!

Hotel is very welcoming and staff helpful. It is away from main centre so is quiet at night, although you do need to walk a little while to get into the main centre. Bedrooms were very comfortable and warm. Great size TV, tea tray and some free goodies ( soft drinks and chocolate). Bathroom was clean, great towels and super shower.

Although there was plenty of choice at breakfast some of the hot items sitting in the warming trays were over cooked. Perhaps too many items cooked at once to be left sitting on trays and under lights. I had a croissant that was very heavy and hard around the edges, I think because of the lights over them. The 2nd morning lots of cold items hadn't been replenished, no greek yoghurt, the fresh fruit salad bowl only had a few pieces in the bottom of the bowl. Then the bowl of berries was empty. Either someone isn't really keeping a look out for replenishment required or its taking too long to get the items out.

Not only I liked, but LOVED everything about this hotel! The attention to detail in every aspect - from practicality, cleanliness and comfort, or customer service quality to aesthetics, decor, fittings and style -, is exceptional. I rarely get so enthusiastic about a hotel, but Leonardo City in Bristol surely impressed me! On my very short stay (just one night in December 2024), I found the hotel to be immaculate and very well presented. Every little "touch" seems well thought through. What I appreciated: • the location in the city center, and not far from the train station • the bed was a dream to sleep in - very fresh linen, supremely comfortable mattress • floor to ceiling curtains that allow for total "blackout" • very good sound insulation • fully room-customisable air conditioning/ heating system • Iron and ironing board in the wardrobe • ergonomical and silent fridge, safety box and the well stocked tea& coffee 'kettle station' • the multi-angle bedside lamps • the comfortable armchair and table for laptop etc. work • the generous number of electric sockets throughout the room • the spacious room and bathroom • the generous shower space • the superb cleanliness everywhere in the hotel • the buffet breakfast's delicious, diverse and high quality menu offerings • the service with a smile from all members of staff Needless to say, if/ when the need arises, I'll return to this wonderful hotel without hesitation.

I am quite a fussy traveller, but frankly there is nothing I can think of that I didn't like at Leonardo's in Bristol! These guys know what they're doing! ;-) Thank you for this experience, keep up the great work!

location to the gig i went to (the exchange was perfect, 2 minute walk away) The town centre is a 10 minute walk away but its an ok walk, or there are buses from just down the road to all over bristol. the station is a 5 minute walk and there is a sainsburys local near enough next to the hotel for odds and ends. the breakfasts were good, all the usual buffet items on offer. rooms were big and comfy. TV i room was massive

there is not a lot of storage in the rooms if you want to unpack for longer trips, and not many restaurants very local if you dont want to walk too far (although there is a Wetherspoons near the station)

The Leonardo Hotel Bristol City is conveniently located a short walk from Bristol Temple Mead train station. The reception is always well staffed and check-in was a breeze. My room was spacious, comfortable and clean. The bed was very comfortable and I had a good nights uninterrupted sleep. Check-out was as easy as check-in.

I aways look forward to the buffet breakfast at Leonardo hotels but this time the buffet room was small and the range less by Leonardo's standards. Also I assume because the hotel wasn't busy when I stayed the food on the buffet bar had been stood for some time under the heat lamps and eggs, bacon, sausage dried and hard.

I like everything, modern and well designed style, the smaller area by the window with a very lovely and comfortable armchair and lower back cushion, loved the carpet colour&design, the mattress of excellent quality I slept like a baby, lights and sockets everywhere necessary, ah the bathroom! I love hotels bathrooms and this one specially, the walk in shower was superb. The public areas downstairs and…. OMG the breakfast! so much choice and of good quality I ate for the whole day. The lemon and elderflower juice was a top for me. And last but not least, the staff, absolutely the kind of staff one likes to meet whilst staying at a hotel, Renata and her colleagues at reception, Mr Jay at the bfast reception, so nice and attentive. I loved Bristol and my stay in this beautiful and historical city.

I like it all, maybe a bit separate from the main areas and dark at night, but as solo traveller I usually return to hotels early.

It was a special occasion for my partner and me, which we mentioned when booking. We didn't expect anything special, but when we arrived to the room, there were rose petals, balloons, champagne, and a handwritten card! It made the experience feel so special and was beyond our expectations. The room was also beautiful, better than expected, and there were plenty of perks (great shower, huge bed, cool view), etc. There was also a bar in the lobby that served really good coffee, drinks, etc - everything you could want for a city break at the price we paid.

Perhaps the TV in the room could have access to Netflix/Disney+, and 2 towels instead of 1, but that's being incredibly nit-picky - it was genuinely an amazing hotel, location, and more than what we expected for the price!

We came to the hotel before 11am and got the room straight away which was amazing, buffet breakfast from 6.30am was a great way to start the day with good choices every morning. Staff was really nice and polite, location less then 10min walk from rail station and bus stop from and to the airport. All in all a perfect stay.

The cleaning lady didn't check our room on the second and third day of our stay, so we had to ask for toilet paper and clean towels, also our bins in the room were full. And on the fourth day she knocked at the door after 5pm when we were back in the room and resting. Most hotels have housekeeping done in the morning when guests are at breakfast and/or out of their rooms rather than in the afternoon when most are back to their rooms. It's not a big deal for 1 or 2 night stay, but for a longer a bit of inconvenient.