Beautiful hotel. Highly recommended. Katie - Reception was brilliant - from check-in to bar service to fixing television. Excellence Customer Service Award to Katie!

Nothing!

The breakfast was wonderful, all freshly cooked top quality produce which was beautifully presented. The hotel was immaculate in every area with caring attention paid to every little detail throughout. Beautifully decorated with modern, comfy lounge/ bar area. Our bedroom was large and bright with nice fresh modern decor. The staff could not have been more polite or helpful. The grounds were well maintained and there was ample parking. A gem of a hotel which I wholly recommend.

- Breakfast great for gluten free. Toast grilled separate to avoid contamination. Was great to have the option of a sausage as usually you can be told that the sausages are not gluten free. The mushrooms were so yummy! - Comfy bed & bedding. The room felt very cosy & I loved the old Victorian feel to the building. - Staff were absolutely lovely :)

The bacon was a little bit undercooked at breakfast. Would definitely ask for it to be well done next time. - My room was above the kitchen area at the top of the stairs so a lot of noise could be heard when prepping for breakfast early AM.

Location good, cleanliness very good and helpful staff. Room pleasant.

Electric shower poor not very powerful. Car park too tight and too many vans in overflow. Somebody had parked across two bays at the side of reception. Had to park in a bay not suitable for my estate vehicle that meant it stuck out slightly so feared it might have been pranged but fortunately it wasn’t.

Excellent location for our purpose, very hospitable owners and staff, lovely period building which had been lovingly restored and was in excellent condition. Excellent full english breakfast in the morning. Lovely outside space.

Bed was a little soft for my wife (has a bad back, so needs a firm bed), and shower a bit cramped and low pressure, but neither of these things would put us off returning if in the area.

Such a lovely hotel small but beautifully decorated. Nice room overlooking the delightful garden even at this time of the year it was beautiful. Staff were so nice I will definitely return

We asked for a twin room but the hotel had been informed by booking.com we requested a double room. The staff arranged for a ‘put you up’ bed not ideal but there was no other room available.

Friendly staff, beautiful hotel, clean, the rooms are very nice, lovely breakfast, just an all round wonderful stay. I have stayed here a few times now after staying at other hotels in the area and this is by far the nicest place I have stayed. Very quiet and welcoming, ideal place for someone travelling alone as you are made to feel welcome and at ease by the staff. Would highly recommend anyone to stay here.

There is not anything to not like.

Great value. Met our needs for a comfortable night close to Capesthorn Hall. Staff were friendly. Allowed us to check in and drop bags off early to fit in with our time scales for the day - very accommodating. Rooms were lovely. Cleanliness great. Nice breakfast. Beautiful garden.

Bathrooms were very clean and of a decent standard but even better if the shower area was more up to date.

Staff were lovely and helpful. The room was spacious, and had cute back garden / bar area. Location was handy for us, opposite a Tesco’s.

We were in an accessible room, which wasn’t necessarily needed for us. But the shower wasn’t separate, so water spilled all over the floor and around the toilet / rest of bathroom. The windows weren’t able to be locked.

Friendly receptionist (Brown hair, glasses -working 23rd June), easy check in and allowed us to check in slightly earlier too, the receptionist walked us up to the room which I thought was a nice touch. Room was so spacious and the most comfiest bed we've slept in. Everything was really clean and the breakfast was nice too. Free car parking. We paid just short of £140 for a room, I think this is great value for money and would have happily paid more for this! Thank you :)

Nothing! Expectations were exceeded.