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7.3

3,957 reviews

Mercure Exeter Southgate Hotel

Mercure Exeter Southgate Hotel

Southernhay East, Exeter, EX1 1QF, United Kingdom

Reservations:

+1-833-728-2041

Choose dates to view prices

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Bar

Mercure Exeter Southgate Hotel

Welcome to the Mercure Exeter Southgate Hotel, a charming 4-star haven located in the heart of Exeter, United Kingdom. At just 0.2mi away from the city center, this hotel is the perfect base for exploring all that Exeter has to offer. With 3957 reviews, you can trust that your stay will be nothing short of exceptional.

Start your day right with a delicious breakfast at the hotel, included in your stay. After fueling up, take advantage of the hotel's fantastic amenities, including an indoor swimming pool, hot tub, and sauna - all available free of charge. If you're a fitness enthusiast, make use of the fitness center and enjoy a workout with a personal trainer or attend one of the many fitness classes offered.

The Mercure Exeter Southgate Hotel goes above and beyond, offering additional amenities such as room service, a restaurant, and a bar. The spacious and comfortable rooms feature modern amenities like air conditioning, free WiFi, and a flat-screen TV. With its convenient location, excellent reviews, and unbeatable amenities, this hotel is the perfect choice for your stay in Exeter. Prices start from just $89 per night, so book now and experience the best of Exeter at the Mercure Exeter Southgate Hotel!

After a day of exploring the beautiful city of Exeter, treat yourself to a relaxing swim in the hotel's indoor pool. With heated water and a serene ambiance, it's the perfect way to unwind and recharge. Please note that the pool is only available for adults, ensuring a tranquil experience for all guests.

When it's time to satisfy your taste buds, look no further than the on-site restaurant, The Gate House. This family-friendly establishment offers a delightful blend of British and European cuisines, guaranteeing a delicious meal for every palate. Whether you're in the mood for a hearty steak or a light salad, the restaurant's diverse menu has something for everyone.

At the Mercure Exeter Southgate Hotel, convenience is key. Cash and major credit cards such as American Express, Visa, Mastercard, and Maestro are all accepted as payment methods, making your stay hassle-free. So, whether you prefer to pay with your card or keep it old school with cash, the choice is yours.

Choose from a variety of room types to find the perfect fit for your needs. The Privilege Room offers a cozy and comfortable setting with a double bed, while the Classic Twin Room provides two twin beds for a peaceful night's sleep. For those traveling with family, the Family Room is ideal, featuring a double bed and a sofa bed to comfortably accommodate two adults and one child. With spacious rooms, modern amenities, and a dedicated staff, the Mercure Exeter Southgate Hotel is sure to make your stay in Exeter unforgettable. Book now and experience the best that this charming city has to offer.

Closest airports

Exeter Airport

5.1mi

Cardiff Airport

47.5mi

Bristol Airport

57.8mi

Most popular amenities

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Bar

Terrace

Personal trainer

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Elevator

Bathtub

Upper floors accessible by elevator

Free toiletries

Soundproof

Rooms

Privilege Room in Mercure Exeter Southgate Hotel

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Privilege

1 Double Bed

150 sqft

Private Bathroom

Minibar

Coffee machine

Flat-screen TV

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More details

This spacious air-conditioned room features free Wi-Fi, a TV, newspapers, and a safe. The room also has a Nespresso machine and a selection of refreshments. The private bathroom offers a walk-in shower, slippers, bathrobes, and complimentary toiletries.

Family Room in Mercure Exeter Southgate Hotel

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Family

1 Double Bed

1 Sofa Bed

160 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

x8

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x4

More details

This room features free Wi-Fi, a TV, telephone, and tea and coffee making facilities. This room features either an en-suite shower or bath. Please contact the hotel to request a bath. Some rooms can accommodate 2 adults and 2 children. Please specify party number at the time of booking. Extra beds can be accommodated in the room and will either be a sofa bed or a roll away bed.

Classic Room in Mercure Exeter Southgate Hotel

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Classic, Double/Twin

2 Twin Beds

1 Double Bed

150 sqft

Private Bathroom

Bathtub

Flat-screen TV

Refrigerator

More details

Welcome to our Classic Room, the perfect choice for couples! With a spacious 151 sqft, this non-smoking room accommodates 2 adults and offers a comfortable sleep on either 2 Twin beds or 1 Double bed. Enjoy the luxury of a private bathroom with a bathtub, a flat-screen TV, air conditioning, and more. Rest assured with our featured amenities, including a laptop size safe, iron, and hairdryer.

Classic Twin Room in Mercure Exeter Southgate Hotel

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Classic, 2 Twin

2 Twin Beds

150 sqft

Private Bathroom

Flat-screen TV

Refrigerator

Air conditioning

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More details

Welcome to our Classic Twin Room, a cozy retreat perfect for two adults seeking comfort and relaxation. This 151 sqft room features two twin beds, a private bathroom, a flat-screen TV, and essential amenities such as air conditioning, a refrigerator, and a tea/coffee maker.

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Classic

1 Double Bed

1 Twin Bed

Wifi

More details

Classic

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Privilege, Accessible

1 Double Bed

215 sqft

x4

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x3

More details

Accessible Privilege Room with 1 double is 215 square feet and includes a double bed 131-150 width.

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Privilege, 1 Double, Accessible

150 sqft

Flat-screen TV

Refrigerator

Tea/Coffee maker

Wheelchair accessible

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More details

Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room provides air conditioning, soundproof walls, a tea and coffee maker, a wardrobe and a flat-screen TV with satellite channels. The unit offers 1 bed.

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Executive Suite

1 Double Bed

1 Sofa Bed

Wifi

x8

+

x5

More details

Show 5 photos

Classic Family

1 Double Bed

1 Sofa Bed

Wifi

x8

+

x4

More details

Show 5 photos

Standard, 2 Single

2 Twin Beds

Wifi

+

More details

Show 5 photos

Classic, Double/Twin, Accessible

1 Double Bed

2 Twin Beds

Flat-screen TV

Refrigerator

Tea/Coffee maker

Wheelchair accessible

+

More details

Show 5 photos

Classic, Double/2 Single, Accessible

1 Double Bed

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More details

Guest reviews

7.3

3,957 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Danil

9.1

August 2023

STAFF - everyone was friendly and helpful - from the front desk, the cleaners, waiting staff, and the pool staff. Special mention to Alex who was serving us for dinner one evening and managed to keep a cool, professional head and everything together despite being hugely short on waiting staff and chefs in the kitchen meaning he was running around doing a million things at once and our orders took forever but his sunny and polite disposition under pressure helped to smooth it over. LOCATION is top notch and has its own car park (although you pay per day and it is first come first served) which, given the central location, it is perfect. All of historic Exeter is within walking distance and you are 5 mins walk from the cathedral. Also ideal if you are exploring the area in general as you are within 20-60 mins drive of some great coastal spots and sites. The POOL was a very welcome facility! Perfect for keeping the kids entertained on one of the many rainy days during our visit and it has a consistent shallowish depth along the ample length - shallow enough for an 8 year old to stand up in but deep enough for a 6"5 person to get a decent swim in! We didn't use the other facilities. BREAKFAST buffet was great. Plenty of hot and cold choices, fresh fruit etc. Food in the restaurant and room service also of decent standard. ROOMS were a reasonable size, with a small table and armchair and were clean and comfortable. Fabulous luxury shower with additional rainfall head.

The pillows and duvets in both our rooms were a little hotchpotch in quality and the mattresses were sagging in the middle - both were adequate but are probably nearing the end of their serviceable life. These were minor things in the grand scheme of the overall stay and only mentioning if I have to really pick at something.

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Linda

8.2

August 2023

We have stayed here many times but not since Lockdown. It didn’t feel at the top of its game but was good. The staff were great and more integrated with the guests than previously. It made for a welcome feel. The breakfast selection was good. The location was as before and is ideal for us, right in the centre of Exeter. We will stay again

It’s difficult to say what was missing but it seemed the hotel had slipped a notch. When we arrived our tv was not working. Apparently terminally ill. a very nice young man arranged to have it replaced and this was done within an hour or two. We came back to find it done. Breakfast was overcrowded. This was a problem due to the DIY buffet style service. A more efficient toaster and two Coffee machines instead of one would have been an improvement. Where were the vegetarian sausages? In this regard the hotel is in danger of missing the boat.

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Chrissy

9.1

September 2023

The swimming pool was fantastic! My four year old absolutely loved it. Breakfast was also really good and was good value The hotel also provided a cot, which I didn't actually need as my son shared my bed, but it was thoughtful that they'd provided it. It's a short walk to the Cathedral and main city centre.

I ordered room service in the evening and the food was not very nice. It came reasonably quickly though. My only negative point was the evening meal. The breakfast in the restaurant was very good. We were also given free welcome drinks on arrival as we had a (short) wait for our room to be ready.

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Trevor

8.2

September 2023

Breakfast was £32.00. Very disappointing The eggs were not good, the scrambled eggs were very unappetising, and had baked bean mixed in with them, as the same spoon had been used, fried eggs were over cooked and dried out. No crossisant, or marmalade, and the bread had run out. Only option was nuttella. The chef should have replenished, I want to get my money back for breakfast, as this took the shine of a comfortable stay.

Breakfast was the main issue, I paid at the entrance to the dining room, I wish I had taken a look at the breakfast options, as we certainly would not have paid. We came down to breakfast at 09:15, so it was not last minute. I would like to be refunded for breakfast.

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Anonymous

8.2

August 2023

easy to find off main ring road and car parking out front. 5 min walk to cathedral and 10 mins to shopping. staff lovely and welcoming. spa facilities good but need to modernise the lighting it’s like a local authority pool. water a bit chilly.

bathrooms good and decor fairly modern but rooms tired and need repainting- chipped paint in doors stains on walls. no mini fridge for cold drinks although you can buy from reception. windows need replacing singled sash in a modern building? not great for energy or noise. parking an additional cost. tv controller didn’t work and no one responded to my what’s app message. not many sockets and one didn’t work

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Barry

8.2

May 2023

The room was very nice. Location excellent.

The food was mediocre. More care has to be taken when printing menus etc as I am a coeliac and your main menu had very little in the way that I could eat in the evening (and the chef advised that most things could not be tailored for me) and also had one thing that had been marked as gluten free i.e.the chicken wings which I was told were not in fact GF. This could be dangerous for other people who may order and not make sure that your allergen menu was correct. Breakfast not too bad but not very warm and had been stood a while so fried eggs were like rubber and scrambled egg was luke warm. I also do not like having to get your own drinks and toast as you had to queue up for these. So either your breakfast or toast were cold.

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Michelle

8.2

June 2023

This hotel is perfectly located for visiting Exeter. We were really happy with how close it is to the cathedral and all the other parts of the city that we wanted to go to. The room was comfortable and well sized for two.

We weren't told that the hallway was being decorated and there was a constant smell of paint during our stay. The room was ready for us but we had to wait for housekeeping to come and separate the beds as we had requested the twin option and this was not prepared. We were also not told that we were given the accessible room which meant that the whole bathroom was a wet room with lower sinks and raised toilet. Our room was also on the ground floor and the windows lead out into the carpark making it quite noisy at nighttime and early morning as people were arriving and leaving.

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Enrique

9.1

August 2023

The twin beds are a bit small but confortable. The room has a good size and the hotel is in general quiet even when full. The swimming pool, spa, sauna and gym are totally professional and not too busy. With profesional changing rooms, dedicated staff. Like a regular good gym. A fantastic addition to your trip. Check out time is late (12:00) and check in early (14:00) you could ask for an addition. Great bar and terrace. Location is perfect.

Small beds. Expensive breakfast (did not try it). But clean and confortable. Good bathroom.

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David

8.2

April 2023

The central location was excellent being less than five minutes to the Cathedral. The facilities were good and the spa/gym was also very good. The hotel has enough parking (£15 per 24hrs). Staff were helpful and professional. The check in and check out were quick and efficient.

The only negative was paying £16 for a steak and ale pie in the restaurant which was a frozen supermarket pie with instant gravy. No crumbling short pastry, no unctuous rich filling full of ale flavour and beef, instead a 35 min wait for a meal I would prepare for the kids if I was too tired to make something nice instead.

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Antony

8.2

March 2023

The only meal we had was breakfast and that was fine. The location was very central, we walked everywhere and did not use our car at all. The room, number 186, was mostly good, apart from some minor points(see below)

There were no hangers, apart from the two that the bath robes were on. There was plenty of space for a couple of hooks for outdoor coats (often too wet to put in the wardrobe) but there weren't any. There was also plenty of space for a much bigger towel rail. The small one provided was over the shelf that you put toiletries and make up on etc.

Points of Interest Around Mercure Exeter Southgate Hotel

Attractions

Exeter Cathedral

0.2mi

Royal Albert Memorial Museum & Art Gallery (RAMM)

0.4mi

Babbacombe Model Village

16.4mi

Wistman's Wood

26.1mi

Restaurants

The Gate House

Cuisines

  • British
  • European

Ambiances

  • Family Friendly

Pools

Location

  • Indoor

Features

  • Heated

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Mercure Exeter Southgate Hotel

Restaurant

Indoor swimming pool

Free wifi

Room service

Fitness center

Sauna

Air conditioning

Bar

Terrace

Personal trainer

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Elevator

Bathtub

Upper floors accessible by elevator

Free toiletries

Soundproof

Stay rules - Mercure Exeter Southgate Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Mercure Exeter Southgate Hotel

Are pets permitted at Mercure Exeter Southgate Hotel?

Yes, you can stay with your pet at the Mercure Exeter Southgate Hotel. They allow pets, although charges may apply.

When are the check-in and check-out times for Mercure Exeter Southgate Hotel?

When you book a stay at Mercure Exeter Southgate Hotel, you can access your room from 02:00 PM and should leave by 12:00 PM.

Is vehicle parking offered by Mercure Exeter Southgate Hotel?

Yes, there is parking available at the Mercure Exeter Southgate Hotel. The parking is on site and it is a public parking. It costs £15 per day to park. However, parking reservation is not possible.

What's the nightly rate at Mercure Exeter Southgate Hotel?

Accommodations at Mercure Exeter Southgate Hotel can start from $89. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.

Which room categories can I book at Mercure Exeter Southgate Hotel?

The Mercure Exeter Southgate Hotel offers a variety of room options including Privilege Rooms, Classic Twin Rooms, Classic Rooms, and Family Rooms. All rooms are non-smoking and have a size of 151-161 sqft. The Privilege Room and Classic twin room each accommodate 2 adults with no children, while the Classic Room accommodates 2 adults with no children and has both twin and double bed options. The Family Room accommodates 2 adults and 1 child with a double bed and a sofa bed.

What is there to do in Mercure Exeter Southgate Hotel?

At the Mercure Exeter Southgate Hotel, guests can enjoy a range of leisure amenities during their stay. They can take a dip in the indoor swimming pool or relax in the hot tub/jacuzzi or sauna. The hotel also provides beach chairs/loungers for guests to enjoy some downtime by the pool.

For those who want to stay active, the hotel offers a fitness center where guests can work out, along with the option of hiring a personal trainer or participating in fitness and yoga classes. There is also a spa lounge/relaxation area for guests to unwind and destress.

When it comes to dining, guests can dine at the on-site restaurant, The Gate House. The restaurant offers a family-friendly ambiance and serves a variety of British and European cuisines.

With these amenities available, guests can make the most of their time at the hotel, whether they prefer relaxation or staying active.

Does Mercure Exeter Southgate Hotel feature a pool area?

The Mercure Exeter Southgate Hotel has one pool available. The pool is indoors and is heated. However, it is restricted to adults only.

Does Mercure Exeter Southgate Hotel have on-site restaurants?

Yes, the Mercure Exeter Southgate Hotel has a restaurant on site called The Gate House. The restaurant offers a family-friendly ambiance and serves British and European cuisine.

What methods of payment does Mercure Exeter Southgate Hotel accept?

At Mercure Exeter Southgate Hotel, they accept cash as a method of payment. In addition to cash, they also accept American Express, Visa, Mastercard, and Maestro.