1,418 條評論
從
$689Chetumal Puerto Juárez, Km 282, Playa Del Carmen, 77710, PLAYA DEL CARMEN, 墨西哥
1,418 條評論
1/70
水療/健康套餐
餐廳
海灘前
私人海灘區
戶外游泳池
免費私人停車場
免費無線網絡
客房服務
歡迎來到Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only,一家位於墨西哥普拉亞德爾卡門充滿活力的城市中的五星級綠洲。這家精緻的酒店為尋求奢華和冒險的旅行者提供真正沉浸式的體驗。位於距離市中心僅4.1公里的便利位置,您將輕鬆前往這個目的地提供的所有刺激活動。抵達時,您將受到熱情款待,並欣賞到迷人的海灘景觀。酒店設有一個私人海灘區,您可以在那裡放鬆身心,享受陽光,還有一個配有刺激水滑梯的室外游泳池。想要一些放鬆,可以享受水療和健康套餐,或在蒸汽浴室和桑拿室放鬆身心。喜歡運動的客人可以利用網球場,或在健身中心進行運動。憑藉1418的讚譽,Hotel Xcaret Arte給客人留下了深刻的印象。酒店設有隔音房,空調和私人陽台,確保舒適的住宿。在酒店的餐廳和酒吧享用美味佳餚和清爽飲料,或選擇客房服務,享受更加私密的用餐體驗。停車和WiFi是免費的,此外,酒店還提供免費穿梭服務和機場接送,為您提供更多便利。在Hotel Xcaret Arte度過一個真正難忘的假期,無與倫比的奢華和刺激的冒險等著您。從僅$689起,這家卓越的酒店是那些在墨西哥普拉亞德爾卡門尋求非凡體驗的人的完美目的地。立即預訂您的住宿,讓魔法展開。
當提到便利設施時,Hotel Xcaret Arte 擁有一應俱全。您可以在戶外游泳池中暢泳,包括設有跳水設施並提供令人嘆為觀止景色的 Pool 1。想像一下,在欣賞迷人景色的同時品嚐清爽的雞尾酒。美食愛好者將對酒店提供的各種餐飲選擇感到高興。在像 XAAK、CHINO POBLANO、KIBI KIBI 和 ARENAL 這樣的餐廳中品嚐令人垂涎的墨西哥美食。如果您想嚐國際風味,ENCANTA 是您的首選。想要品嚐地中海美食,請前往 CAYUCO。TAH-XIDO 提供日本料理,而 MERCADO DE SAN JUAN 提供傳統和現代墨西哥風味的融合。有這麼多選擇,無論您想要什麼口味,都能滿足您的口腹之慾。在 Hotel Xcaret Arte,您的毛茸茸朋友也受到歡迎。酒店允許攜帶寵物入住,但可能會收取費用。因此,您可以帶上您心愛的伴侶一起體驗豪華假期。Hotel Xcaret Arte 憑藉其一流的便利設施、迷人的游泳池和多樣化的餐飲選擇,承諾讓您度過難忘的假期。無論您是想在泳池旁放鬆身心、品嚐美味佳餚,還是探索充滿活力的卡門海灘城市,這家酒店為您提供了一切您需要的,讓您度過一個真正非凡的假期。立即預訂您的住宿,準備好展開一場前所未有的冒險。
最近的機場
Cozumel International Airport
12.9公里Cancún International Airport
35.2公里水療/健康套餐
餐廳
海灘前
私人海灘區
戶外游泳池
免費私人停車場
免費無線網絡
客房服務
健身中心
免費接駁
水滑梯
蒸汽房
免費機場接駁
海灘
桑拿
空調
熱水浴缸
網球場
酒吧
日光浴甲板
旅遊服務台
現場停車
露台
隔音房間
私人教練
24小時前台
無煙房間
沙灘傘
沙灘椅/躺椅
花園
陽台
顯示 4 張照片
Adultos Suite, 河景
1 張特大號床
1 張沙發床
陽台
Wifi
迷你吧
空調
x8
+
x5
更多細節
顯示 4 張照片
Spa Suite, 河景
1 張特大號床
1 張沙發床
陽台
Wifi
迷你吧
空調
x8
+
x5
更多細節
顯示 4 張照片
Swim Up, King bed, 花園景觀
1 張特大號床
1 張沙發床
陽台
露台
Wifi
迷你吧
x10
+
x6
更多細節
顯示 4 張照片
Spa Suite, 花園景觀
1 張特大號床
1 張沙發床
陽台
露台
Wifi
迷你吧
x8
+
x5
更多細節
顯示 4 張照片
套房, 河景
2 張雙人床
645 平方英尺
熱水浴缸
陽台
迷你吧
空調
x3
+
更多細節
顯示 4 張照片
套房, 花園景觀
2 張雙人床
645 平方英尺
熱水浴缸
陽台
迷你吧
空調
x3
+
x5
更多細節
顯示 4 張照片
套房
1 張特大號床
645 平方英尺
熱水浴缸
陽台
迷你吧
空調
x8
+
x5
更多細節
顯示 4 張照片
套房, King bed, 河景
1 張特大號床
水療浴缸
陽台
迷你吧
x3
更多細節
顯示 4 張照片
Spa Suite
1 張沙發床
1 張女王尺寸床
645 平方英尺
熱水浴缸
陽台
迷你吧
空調
+
更多細節
顯示 4 張照片
豪華套房
1 張特大號床
645 平方英尺
水療浴缸
陽台
迷你吧
+
更多細節
顯示 4 張照片
套房, King bed, 海景
1 張特大號床
645 平方英尺
水療浴缸
陽台
迷你吧
+
更多細節
顯示 4 張照片
套房, 2 張雙人床, 花園景觀
2 張雙人床
645 平方英尺
熱水浴缸
陽台
迷你吧
空調
x3
更多細節
9.4
1,418 條評論評估類別
清潔度
舒適度
位置
設施
員工
性價比
WiFi品質
早餐
精選評論:
🇷🇴
Silvia
9.1
2023年1月
I've stayed twice at this hotel. I love everything about it. It's perfect in every way except for some very rigid rules they have with the deposit. I guess they want to avoid unhappy situations. But this is serious and you should read the bad part as well before booking.
The rigid rule did not allow me to leave cash as deposit ( they only offered to change to pesos - what could I do with pesis at the end of my vacation going to the airport), and they do not accept debit cards either. So they charged me 200 USD promising to pay it back on check-out. It's been 1 month and 1 week and I have not received my money back. The hotel no longer answers my emails requesting the proof of payment I could use with my bank. A hotel at the level of Xcaret Arte is ignoring a 2 time customer and the return of my deposit. So this is a big red flag for me. I no longer trust this hotel. Hope someone sees this and takes some actions. I'll tell everyone how I was ripped off by a luxury hotel.
🇨🇦
Syu
8.2
2023年5月
clean, spacious room. beautiful beach.
We stayed 5 days and couldn't get to try the restaurant we want. There was additional charge per person for some restaurants which they shouldn't say "all inclusive" and it was almost impossible to book the Japanese restaurant for dinner, it was already fully booked for the whole week when we arrived there. we have very limited choice of place for dinner and ended up going to the same place for 3 days.
🇺🇸
Arturo
10
2022年9月
We stayed in casa de los artistas, which is the exclusive house they have. Of course you have to pay more. Nonetheless, the service they provided was excellent. We had access to exclusive restaurants in both hotels: hotel Xcaret arte and hotel Xcaret Mexico. They gave us an ocean front suite which was espectacular. We took beautiful fotos from our room. They assigned to us a mayordomos who were really helpful in different ways, they were very attentive to our needs.
They need to tell some of their staff regarding waiters to be more friendly with sincere personality not fake. I said this because there was one waiter in kibi kibi restaurant who at the beginning was all friendly and joyful but when I told him that I will bring a bottle of wine from my room rather than to buy one there, his attitude turned out very upset and the rest of the dinner was just getting increasingly worse. Out of respect to this waiter, I don’t mention his name here
🇺🇸
Rob
9.1
2022年1月
The hotel was absolutely beautiful and unlike any other. The pools, river and beach are stunning. This was also the first all-inclusive where the food was top notch, tasting menus, even the room service dining. Would highly recommend for foodies. And all of the staff were fantastic and personable.
Unfortunately the concierge was not up to par in comparison to other five star resorts. It's possible due to hotel being too large or the staff being too young but all of our reservations were wrong or not completed when we showed up for fine dining. Also, we were celebrating a birthday but they set up surprise in room for anniversary which was odd. The only other note is the mixed drinks at the pool were pretty weak but not the end of the world as the liquor is top shelf.
🇺🇸
Kyle
8.2
2022年1月
It was so big and there were so many places to find privacy and relax. Bio and Las Cuevas were incredible.
Not enough wayfinding or stairs. You have to walk back and forth on multiple floors to get to where you need to go. There needs to be a better map or way finding system. I’d also like one Italian restaurant on the property. I’d stay twice as long if there were more food options that actually felt differently. Arenal and Cayuga were disappointing. The fresh fish did not taste fresh.
🇸🇻
Liz
10
2022年8月
Loved the property and all the options on activities to do and regret not staying longer. Food was very good and parks lots of fun. I also wanted to call out a staff from Cinthia who was our tour guide in Xenotes and Najaida from rest CANTINA VI.AI.PI is wonderful.
Not all the staff are helpful and no one explains that you need to make reservations for some amenities and new because I read on the website and if I hadnt I probably would have not been able to attend since they are usually booked.
🇺🇸
Chi
8.2
2023年4月
FOOD WAS AMAZING. HOTEL WAS ACCOMIDATING TRANSPORT TO AND FROM AIRPORT WAS ENJOYABLE
BOOKING.COM DID NOT COMMUNICATE WITH XCARAT ARTE HOTEL PRIOR TO MY STAY. 1. I WAS ASKED TO PAY THROUGH XCARAT ONLIN PORTAL AND WAS ONLY TOLD TWO DAYS BEFORE MY STAY. I WAS UNDER THE IMPRESSION THAT PAYMENT WAS WITH BOOKING.COM. 2. AFTER CALLING THE HOTEL REGARDING ITEM 1, I WAS INFORMED THAT THERE IS A "WISH LIST" FORM THAT I NEED TO FILL OUT PRIOR TO MY STAY THAT MAKES RESERVATIONS OF RESTURANTS AND ACTIVITIES AT THE XCARAT RESORT. SINCE I WAS UNAWARE OF THE FORM UNTIL LATE, WE WERE NOT ABLE TO GET THE RESERVATIONS TIMES THAT WE WANTED. 3. PLEASE MAKES SURE BUS TRANSPORT/PICKUP TO AND FROM CANCUN AIRPORT IS PROVIDED IN THE BOOKING.COM DETAILS.
🇦🇺
Eliana
10
2023年7月
We loved everything about our stay. We stayed in casa de la paz and we had the bonus of having free hydrotherapies if we wanted as part of our stay. The food was incredible, the highlight was Apapachoa, although is vegan it's top quality and the service was the best. You're never bored to know where to go, so many options of pools, roof top pools, water canals and beach. Having access to all the parks is always a big plus! our favourite was Xplor Fuego and Xochimilco. The room was sensational! we stayed 2 weeks for our honeymoon and the bed was so comfortable, we even tried the sauna in the bathroom! All in all, no complaints with the room. Staff was all super friendly, always willing to make your stay more fun and comfortable. In terms how we would rate the restaurants, most favourite were Apapachoa (rooftop delight), Encanta (degustation menu with view of the theatre), and Arenal (awesome lunch options), Mercado San Juan (lots of delicious food options, we loved sunday's brunch), Cayuco (we loved making our own seafood cocktails and ceviches), Chino Poblano (great asian and mexican mix of flavours), Cantina (great flavours). Best places for cocktails rooftop pool bar at casa la piramide and Arenal. We also went to HA in our last night and was worth every penny! very memorable and incredible food, definitely worthwhile to go.
The restaurant that we liked the least was TAH-XIDO. It was nice but out of all the restaurants that's the one that was the least impressive even though my most favourite food is japanese. Food service in the room wasn't as good as we hoped for, something they may need to improve on. Also we were disappointed that all pools close at 6:30pm when we noticed that at Xacaret mexico some children were still in pools much later than that when we went to eat at HA restaurant.
🇪🇸
Andrea
10
2023年8月
This place was amazing. The staff was very friendly and helpful. From when you arrive at the location until the bus dropped us off at the airport, the team was very attentive. The food was of high quality and very good! Same with the drinks. The rooms have everything you need. The hotel is very safe. It may seem price but when you calculate what you will spend in a five star hotel, transportation, food and activities you will see that's its totally worth it. We had the garden view room and we loved it then we moved to a river view room and it was also great! No matter the room you stay, your experience will be great! Highly recommended. Will definitely come back.
Everything was great. Next time will book in a less raining season. Even though the weather wasn't the best. Our stay was memorable.
🇺🇸
Eddie
10
2022年2月
What didn’t I like about the property is a better question. Everything from the staff, the food, the drinks the natural environment were just perfect. My girlfriend and I loved it so much we signed up to be members with their destination club and are already planning to go back in December! The staff goes out of their way to make you feel welcome and pampered! The specialty restaurants needed reservations but those are also included in the price. But for us, the buffet was #1! Such pretty decorations and so many options of food that it’s hard to choose what you want haha! Shoutout to the bartenders for making us non stop specialty cocktails and for having us turnt up hahaha! Can’t wait to go back and see our new friends Alan, Alicia, and Sarahi!!
The only thing I didn’t like about the property is that there is so much to see and do! It makes you feel like you barely scratched the surface of restaurants, hidden cays and beaches, adventure parks and other amenities. That was definitely our motivation to return and check out more the next time we are there!
景點
Xenses Park
0.2公里Rio Secreto Nature Reserve
1.1公里Fundadores Park (El Zócalo)
4.5公里3D Museum of Wonders
5.3公里Kantun Chi Ecopark
10.6公里Xotik-Ha EcoPark
10.8公里Discover Mexico Park Cozumel
12.2公里The Mayan Cacao Company
14.4公里Playa Palancar
16.1公里San Gervasio Mayan Ruins
18.6公里Selvatica
20.4公里El Mirador Lookout
21.4公里Cenote Dos Ojos
25公里Cenotes Sac Actun
26.2公里Casa Cenote
28公里景點
Xenses Park
0.2公里Rio Secreto Nature Reserve
1.1公里Fundadores Park (El Zócalo)
4.5公里3D Museum of Wonders
5.3公里Kantun Chi Ecopark
10.6公里Xotik-Ha EcoPark
10.8公里Discover Mexico Park Cozumel
12.2公里The Mayan Cacao Company
14.4公里Playa Palancar
16.1公里San Gervasio Mayan Ruins
18.6公里Selvatica
20.4公里El Mirador Lookout
21.4公里Cenote Dos Ojos
25公里Cenotes Sac Actun
26.2公里Casa Cenote
28公里機場
Cozumel International Airport
12.9公里Cancún International Airport
35.2公里XAAK
菜系
氛圍
ENCANTA
菜系
氛圍
CHINO POBLANO
菜系
氛圍
CANTINA VI.AI.PY.
菜系
氛圍
KIBI KIBI
菜系
氛圍
MERCADO DE SAN JUAN
菜系
氛圍
CAYUCO
菜系
氛圍
TAH-XIDO
菜系
氛圍
ARENAL
菜系
氛圍
APAPACHOA
氛圍
位置
功能
可用性
水療/健康套餐
餐廳
海灘前
私人海灘區
戶外游泳池
免費私人停車場
免費無線網絡
客房服務
健身中心
免費接駁
水滑梯
蒸汽房
免費機場接駁
海灘
桑拿
空調
熱水浴缸
網球場
酒吧
日光浴甲板
旅遊服務台
現場停車
露台
隔音房間
私人教練
24小時前台
無煙房間
沙灘傘
沙灘椅/躺椅
花園
陽台
安全設施
急救包可用
醫療專業人員的訪問
安全與保安
24小時保安
安全警報
保險箱
公共區域監控
滅火器
物業外的閉路電視
煙霧警報器
鑰匙卡進入
戶外
海灘前
戶外家具
花園
露台
日光浴甲板
私人海灘區
陽台
活動
海灘
騎自行車
網球場
夜店/DJ
自行車租賃
交通
免費機場接駁
免費接駁
前台服務
24小時前台
貨幣兌換
禮賓服務
旅遊服務台
提供發票
現場ATM
行李寄存
清潔服務
每日房務
乾洗
洗衣
商務設施
會議/宴會設施
商務中心
食品與飲料
餐廳
酒吧
迷你吧
水果
現場咖啡屋
小吃吧
食品與飲品安全
食物安全送達
食物可送至客房
水療
打蠟服務
髮型設計
光療
戶外游泳池
化妝服務
健身
健身課程
健身中心
理髮
美甲
美容服務
面部護理
染髮
熱水浴缸
桑拿
沙灘傘
沙灘椅/躺椅
身體包裹
身體護理
身體磨砂
水滑梯
水療
水療/健康套餐
水療休息區/放鬆區
私人教練
頭髮護理
修腳
瑜伽課程
蒸汽房
Spa設施
體育距離
免接觸式入住/退房
無現金支付可用
停車
免費私人停車場
現場停車
網絡
免費無線網絡
臥室
衣櫃或壁櫥
一般
寵物籃
寵物友好
隔音房間
客房服務
空調
禮拜堂/神社
美髮/美容沙龍
無煙房間
無煙物業
從 15:00 開始
直到 23:30
入住時須出示帶照片的身份證明文件和信用卡
從 08:00 開始
直到 12:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
兒童政策
Children over 16 are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
嬰兒床和加床政策
No capacity for extra beds or cribs.
Visa,
Mastercard,
American Express,
Cash only
此物業接受現金。
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