It was a beautiful hotel with friendly staffs. The room was very clean and beautifully made every day. Location wise it’s right next to the train station so it’s certainly convenient. One thing to be mindful of is that the nearby station closes just before 10pm, so if you arrive at the station after that time, you will have to exit from other exits. 7-eleven and Lawsons are conveniently located next door, with a beauty/ drug store opposite to the hotel.

The laundry was available for guests to use but it was fully occupied most of the time, meaning you will have to line up and wait for your turn. The machines only accept ¥500 coins, which you can exchange from the machine next to the reception desk. Suica cards (or similar cards) are accepted, but please be mindful the machine sometimes overcharges the amount when using those cards (possibly a glitch) to pay.

The location is fantastic close to shops, stations, restaurants and three convenience stores, the rooms the quite spacious especially for Tokyo and the bathrooms were lovely and the amenities were excellent!

The music in the hallways is loud enough that it can be heard in the guest rooms which is irritating particularly if you find it difficult to sleep with ambient noise as the hotel is otherwise quiet, considering the location.

Amazing location. Really central for shopping, and close to three different metro stations as well as Tokyo Station for the train to the airport and the bullet train. Staff were incredibly friendly, helpful and attentive. From offering advice on where to get souvenirs, to helping get taxis booked - the staff were phenomenal. Nothing was too much trouble. Room was spacious for Tokyo and well cleaned every day. Hotel had lots of convenience stores around, umbrellas to borrow on a rainy day, and fast lifts compared to other high rise cities like NYC. Would highly recommend here.

Spaciousness of room and bathroom (with rain shower), sizeable bedroom and bathroom. water pressure was good. room cleaning provided daily. parking provided for my rental car at a reasonable daily rate. room rates were reasonable for the comfortable and spacious size of the room. location was good very near the heart of Ginza. all in, excellent and value for money hotel!

reclinable armchair in the corner of the room took up a lot of space and wasn't of much use. prefer to have a luggage stand or small table instead of the reclinable armchair in that corner of the room.

- Ginza is a GREAT location for a stay in Tokyo. We were here for 1 week and it was very easy to get to other areas such as Shibuya, Shinjuku and Ueno. It’s also a super spot being so close to Tokyo station, which is only 10-15mins by foot. Here we were able to conveniently catch Shinkansen trains to Kyoto and to other day-trip locations such as Kamakura. - Staff were very helpful with sending out suitcases to our next hotel 1 day prior and for 2 pieces it was only around €30, which saved so much hassle with carrying them around cities and up and down stairs. - The room size, Tokyo considered, was rather big and the bathroom was a nice size for showering. - We enjoyed the assortment at breakfast, most of all the Japanese omelette, homemade french toast and other selections. After 6-7 nights here, it’s only natural we were ready for a “fresh”, new breakfast :) - Located right beside a 7/11 store, plus a quality Ramen restaurant down the road which was tasty.

Nothing which really bothered us. The room layout was a little cramped with being able to open both of our suitcases and walking around, however, it was one of the larger rooms we found on offer in Tokyo.

The staff are amazing! So lovely! We loved the rooms, slightly bigger than some other hotels we have stayed in in Tokyo, finishes inside were lovely. We loved the bath salts and various things we could collect from the lobby every day. The bath salts came in handy for a nice long bath after waking so much every day. The restaurant was nice too as we dined there one night and the food was delicious. The location of the property was excellent as it was close to a few different train stations. The shops were amazing around Ginza.

Nothing we didn’t like. We hot confused with where the entrance was and how to get to reception but figured it out that it was level 3.

Bugs in Bookings.com links booked me to a wrong room which is smoking room while my request was non-smooking room. Contacted Daiwa Roynet Ginza Hotel to make changes unfortunately rooms were sold out during out 2 weeks stay. We managed to stayed and its amazing 2 weeks with no cigarette odour smells! Room size is a bit spacious for Japanese business room, bed is a bit small when sleep double, bed is hard but the comforter is silky soft. Room comes with good circulation - individual air conditioning instead of central systems and window can be open. Bathroom cabin is the best, strong shower water pressure and Japanese deep bath tub. Toto Japan toilet bowl, you can enjoy comfy big business only in Japan! Location is stone throw away from Cartier boutique. Room and premises area are spotless clean which most European and Asia hotels will not meet such high hygiene standards. There is a huge 7eleven across the hotel, as well as Lawson Natural, Family Mart, Lawson, Mc Donalds and some izakaya around the corner. Incase you are having a jetlag, there is a nice ramen place which is 5 minutes walk / 3 street behind the hotel, that opens from 11am till 5am in the morning!

Laundry room is always busy, 5 Laundry machines. Most of the time it's occupied, guest doesnt pick up their laundry after cycle completed in 120 minutes. Laundry cost only ¥500 for wash and dryer.

Has everything you need and more! Prime location with multiple train lines within walking distance. Very clean and has a modern, sleek look.

The only downside would be the size of the room. Once our luggage was inside, there was barely any walking space left.

We booked this hotel due to its location, it is quite close to Tokyo station as well as a few different subway lines. The hotel is located in a quiet street and is a few minutes walk away from a few convenience stores, pharmacy and some local affordable restaurants/ cafes. Checkin was interesting, we checked in with the reception staff then went to the checkin machine to allocated a room. The amenities was clean and of good quality.

The rooms were a tad small, so just barely had space to open 2 suitcases. We appreciate that we were left clean towels in a bag when we came back to our room at night; whenever we put a NO CLEANUP sign. However, as we did not require cleanup every few days... we had a build up of clean towels in bags by the end of the trip...

Value for money (adequate room size, very clean), location was perfect in the heart of Ginza. I love the self help toiletries and consumables available at the reception desk for guests to help themselves to.

Check in is via terminal similar to an ATM, which needs an actual credit card in order to check in, with full payment for the booking required at time of check in. This was inconvenient as I had a relative joining our party who came in on an earlier flight who had to pay for the room, which was booked under my account. Eventually the refund was processed on his card and mine was debited, but not all staff were capable of doing this type of transaction.