The setting of the hotel on the edge of its own lake is spectacular. We had a lake-view room and enjoyed sitting on the patio facing the lake and old ruined castle. The concierge was very helpful in giving us tips for touring the Ring of Kerry. The room service staff were helpful and pleasant

Our room was lacking in modern facilities, no air conditioning, extremely badly lit and dark. The bathroom was very outdated with a shower that only gave a strong burst of either freezing cold or boiling hot water. I did not enjoy the breakfast, although there’s a good choice. I found the food bland not tasty. I think this hotel is overpriced considering it’s poor facilities. In addition they put us in a separate wing very far from the main part of the building.

Where to begin. I didnt have any pre-expectations going to this hotel, so I was quite blown away at how good it is. Location is insanely beautiful right on Killarney lakes with a mountain view and a ruined castle in the foreground, and also with nice on-grounds walks to historic places like Muckross Abbey. Very much feels like an old world classy hunting lodge type hotel, something like The Shining could have been filmed here. Lots of history, charm and class on display. The food was great - the restaurant was fully booked so we couldn't get a seat (I only tried an hour beforehand), but the meal I had in the lounge was one of the best I had in Ireland (hake) and bordering on fine dining (I passed my compliments to the chef several times). Staff were all young, from around Europe, charming, engaging, had good camaraderie between themselves and looked like they were having fun, which speaks to great back of house management. We only stayed one night and regretted we had to leave, next time I'll stay longer. This is a 4 star hotel that felt like it should be 5 star. Highly recommended.

Not a gripe but some areas of suggestion: - right on a lake but didnt seem to be many lake based activities going on, eg kayaking, rowing, sailing etc......I didnt enquire but didnt see anybody on the lake doing anything, other than walking around it. Is there is an opportunity to expand and put a water activity centre? Maybe national park restrictions dont allow it - we were in the new wing, which is not connected by elevators to the reception and old area...so bit of a trek upstairs, along the first floor, then back downstairs to get to the room. Fine for us but older folk might struggle with their bags or the stairs. On check-in a porter did bring our bags to the rooms.

The location and grounds of this hotel are SPECTACULAR. Book a lake view room, the views are incredible. We drove the entire ring of Kerry and my husband and I agreed the top 3 views included the ones right from bed in our room.. Bed is so comfy, breakfast was very nice with, again, views from the dining room. VIEWS EVERYWHERE! If I haven't convinced you to stay here, come at least for lunch. Easily one of our favorite hotels we have ever stayed in. Truly unforgettable. Very close to Killarney... 5 minutes drive. Worth it.

The Jacuzzi was closed for renovations :(. Major bummer for our stay. The shower heads need to be changed, they are really quite bad when considering how nice everything else was

We had a wonderful stay at the Lake Hotel. Our room had a lovely view of the lake and the castle ruins. The room itself was beautiful, well appointed and the bed was so comfortable. The breakfast was absolutely delicious and the staff was wonderful in accommodating us when we had to leave very early to get to Skellig Michael for a boat tour. We also enjoyed dinner at the hotel one evening where the staff and the meal were excellent as well. In the evenings, the seating areas with access to the bar where live music was always playing was wonderful. We highly recommend the Lake Hotel to everyone! The location is ideal and in conclusion - it's amazing!

Nothing could have gone better - absolutely nothing. We stayed for three nights and we were absolutely thrilled with our decision to book at the Lake Hotel.

Once we were moved to different rooms, we enjoyed the accommodations. The grounds and lake were beautiful. The staff were all very friendly and helpful. We found out the day before we left that they allow you to fish in the lake from shore which we would have loved to do, so maybe next time we will try it.

Initially we were put in the oldest part of the hotel and the rooms were nothing like what was pictured I was when making the reservation so needless to say we were initially very disappointed. Luckily Megan at reception was able to get us moved to different rooms the next day, which were much more like what we thought we were getting.

I loved this hotel. Old charm meets new world. The history is fascinating. I particularly enjoyed the pictures and stories around the hotel explaining the beginnings and growth. The staff are very friendly. The restaurant is phenomenal. The food was absolutely delicious. The bed was comfortable. Ample parking. Beautiful grounds. I will be back and next time this hotel will be my base and I will request a room with a balcony.

The cover on the side of the bath had come away. I would expect the bathroom to be well cared for, but it was lacking. The finer details are what count in these lovely hotels, and this lets the overall score down. I am sure you would know what room I stayed in if you want to check on this issue.

Everything about this place exceeded expectations. The staff were extremely helpful and professional. The ambience was elegant. The common areas, lounges, bars and restaurants were beautifully furnished and inviting. Breakfast included a wide range of freshly prepared food, and we had a table by the window both days with fantastic views. Our bedroom suite was spectatular, greatly exceeding expectations. It was unusually large with nice furnishings and a comfortable bed. There was a walk-in closet and the bathroom was enormous and included a jacuzzi tub. We were able to spend hours and hours hiking and visiting Muckross Abbey, Muckross House, Torc Waterfall and Dinis' Cottage right from the front of the hotel. We had dinner at the bistro. The service and food and ambience were all excellent, and there were three main vegetarian choices on the menu, a rarity to find! Another visit to Ireland will definitely include a return visit to this fabulous hotel in its beautiful lakeside setting.

There was absolutely nothing to complain about!

We had a lovely view of the lake from our room. Note that we were on the 2nd floor so the roof of the patio/restaurant below stuck out quite a bit. We were also close to the elevator as requested. The room had a fireplace which we did not use and was very clean. We used the laundry service which was appreciated. Also, we were able to book a Gap of Dunloe by pony and trap and return by boat tour thru the front desk manager. We chose to have breakfast included which was very good and enjoyed a dinner in their restaurant which was equally good.

We were not able to secure a king-sized bed. Not a deal breaker for us but for the couple who traveled with us, they were not given a king bed as requested (hotel said they were all sold out - we both booked months before!). Also, our room was over the restaurant that had very loud music until around 11 PM. Not good. We used the laundry service - when my husband went to the front desk to retrieve our clean laundry (it was late in the evening past the time they said it would be delivered) the front desk lady kept insisting they would bring it up to our room - it was hanging right behind her!

Everything from the drive in, the interior, the Staff and the grounds was impeccable. We couldn’t express just how welcoming, kind, friendly and helpful every single staff member was. We were always met with a warm smile and kind word. The hotel itself is obviously beautiful, decorated to perfection, the attention to detail is clear. The lake and castle ruins are beautiful, and offer marvellous views of the surrounding mountains. The food and cocktails were fabulous, best desserts we ever had.

Nothing at all

Loved the locations. Amazing views. Excellent service as well.

The dining room is not big enough for everyone at breakfast so once full you get relegated to another space which isn’t as good. Feels a bit second class.