Beautiful hotel. Highly recommended. Katie - Reception was brilliant - from check-in to bar service to fixing television. Excellence Customer Service Award to Katie!

Nothing!

Everything was good but not quite “excellent”. It wouldn’t have taken much to make it really good.

The hotel lets itself down by skimping on the toiletries and catering. We had two tiny bottles of unknown brand shower/hair liquid and a small soap. Why not ask a local supplier to provide NICE products? Use refillable dispensers to avoid theft and cut waste. Tea/coffee options were lowest price, as were the one packet of biscuits (from Cost-Co?). Sadly, although the breakfast was cooked nicely the other options were from the 1970s - dusty tired cereals and weird additive-heavy lemon yogurt. I bet there is a local dairy that could supply much better and give the place a proper local welcome. That said, the room was great and the staff were lovely so we may well revisit. Hope you read my thoughts and push the boat out a teeny bit further.

The breakfast was wonderful, all freshly cooked top quality produce which was beautifully presented. The hotel was immaculate in every area with caring attention paid to every little detail throughout. Beautifully decorated with modern, comfy lounge/ bar area. Our bedroom was large and bright with nice fresh modern decor. The staff could not have been more polite or helpful. The grounds were well maintained and there was ample parking. A gem of a hotel which I wholly recommend.

I love the homely warmth that hosts Andy and Marcio greet guests with. The hotel is stylish and impeccably clean. Rooms are beautifully and tastefully decorated. It's a hotel that gives you a hug. Nothing is too much trouble. The gardens are beautifully maintained, mirroring the attention to detail given to the interior. Breakfasts are delicious, with good quality, local produce used.

There was nothing that I didn't like - except perhaps for sharing this gem with others. I'd be gutted if I couldn't get a reservation there.

This is a characterful hotel with a stylishly decorated interior and beautifully tended gardens. The staff were welcoming and friendly. The cooked breakfasts were delicious as was the cold option of ham and cheese. We didn’t have the opportunity to have afternoon tea in the cafe, but hope to do so on a return visit. The location was excellent for visiting family and attractions in the area.

There was some traffic noise at the front of the building and our shower area was quite small.

Fantastic 'mine host' on arrival, chatty and enthusiastic about our stay and what awaits us. The decor overall in every room we saw was well planned with lots of 'wow factor'. We had been reserved a table for breakfast over looking the garden which was great . The cooked breakfast was hearty and plentiful, many different options and with plenty of fresh coffee, tea and toast.

There was nothing not to like. Currently no evening meal service but plenty around the area to choose from.

The hosts were amazing, I had never seen a hotel so clean, even down to the smell inside the hotel ,The public toilets inside the hotel were like home from home ,Drinks at the bar were reasonably priced ,The seating area out the back was fantastic, The room was the perfect size ,Had a great sleep also.The cost of the room was well priced.I will stay again when I'm in the area Highly recommended

- Breakfast great for gluten free. Toast grilled separate to avoid contamination. Was great to have the option of a sausage as usually you can be told that the sausages are not gluten free. The mushrooms were so yummy! - Comfy bed & bedding. The room felt very cosy & I loved the old Victorian feel to the building. - Staff were absolutely lovely :)

The bacon was a little bit undercooked at breakfast. Would definitely ask for it to be well done next time. - My room was above the kitchen area at the top of the stairs so a lot of noise could be heard when prepping for breakfast early AM.

Manager went all out to correct and make up for small inconveniences. Above and beyond including a parting gift, by way of apology. This wasn't asked for, expected or necessary but a good touch and showed the sincerity of the administration in wanting us to have the best break possible

Things not working in the first place. But these were worked through

I booked this hotel for my sister when she visited me. Will book it again next time she comes down.Great welcome and we hand after noon lunch and night time drinks she told me she had an outstanding breakfast with the host who owned hotel with his partner.will be going for lunch again soon, as outside can book lunch there.

Nothing it was perfect.j