Location is great with just a short walk to Mermaid Quay. The room (superior king) was large and light and airy with views over part of the bay. Bed very comfortable with good quality bedding.

The price of parking is extortionate. When I have stayed at other city centre hotels that do not have their own car park the hotel has given a discount - that would seem reasonable for the price of the rooms. Towels in bedroom were not white and fluffy - they were clean but a bit scratchy and slightly grey. Not sure who rates the hotel but I didn’t feel like it was a 5* more like a good 4*.

Everything. Over the last 10 or so years I have visited at least 5 times and it never fails to disappoint. The hotel has received an upgrade since I last came and it’s the same feel, but newer and it’s great! The bedroom was wonderful, and we had a duel aspect room. The best room I’ve had an appreciated as I brought my partner here for the first time for her birthday. We brought our dog with us. Yes there’s a charge of £30, but they provided us with dog bed and bowls and he was very happy. I love that there’s no ‘dog rooms’ either. We ate in the restaurant as it was late when we arrived and the food was expensive but lovely and weren’t in the mood to go out and find something. The staff were very friendly and welcoming. Another thing I love is the pool, and the fact that the hotel doesn’t charge residents for use - something which it seems is becoming more regular. Please don’t ever change this.

The only thing I don’t like is that the parking is £24/24 hours. It is the going rate though, but does make me consider how many days I visit for.

The breakfast was very delicious, along with the kind, generous staff who served us. The room had a balcony with a gorgeous view of Cardiff Bay. It was very clean and the atmosphere was cool. At the reception, there were small shots of exotic refreshments.

Firstly, the facility of the spa was very expensive. It was £80 for 30 minutes only and I just can't justify the price. Secondly, the timings for kids' swimming was not suitable- during the times of breakfast and around 5pm. Lastly, we think that the breakfast was really very great, but I think that there should've been more continental, as it was the typical UK breakfast; hashbrowns, scrambled eggs, sausages, etc.

The hotel is amazing with excellent customer service was greted by nikki who was absolutely lovely and got us checked in quite quickly whilst explaining how to access the facilities the room was spacious with a beautiful view over the bay throughout the stay when passing reception nikki would check in with us with friendly greetings making sure that everything was enjoyable with our stay. Moving onto breakfast there is a delicious spread for breakfast from hot and cold items and Meg one of the waiters in the restaurant area was absolutely amazing very friendly and funny and brighten our mornings a great start thr the day. The spa area was also clean and very accessible with a nice temperature for the pool and a lovely hot temperature for the hydro pool fair to say we are already in the process of booking our next stay (even if we have just checked out)

There is hardly anything that we didn't like the only small issue that was experienced during our stay was that the robes were not in the room which was quickly sorted by the staff. As plus size guests there was a little issue with the robes not closing but that did not stop us having an amazing holiday

I took my wife away for a few days as she is expecting our 1st child and the St Davids hotel was perfect for this. Staff were (mostly) attentive and accommodating as you would expect from a 5 star hotel. The facilities were amazing, room was fully stocked and comfortable. Breakfast was superb. The gym and spa facilities were good. The location is central and the views are amazing

I requested (in person) at the front desk for the complementary turn down service for our room as we were leaving for dinner. The male staff member completely ignored me, and when asked why, was given no explanation. I was told The spa massage facilities were not available until the new year

It's our favourite hotel in the world,and that's saying something because we are world travellers ! We always manage to find a good deal...the rooms are spacious with a balcony overlooking the Bay.The decor is a perfect blend of contemporary, up to date luxury, but at the same time they are cosy,homely and welcoming. The beds are so comfy that it's a huge effort getting up to enjoy the delicious and plentiful breakfast. So many plant- based options to choose from,we always leave feeling full up and well and truly rested,particularly as we always spend a relaxing afternoon in the lovely spa.

We love everything about the hotel !

Room was upgraded on arrival, which was great. Staff were very welcoming and helpful, particularly Loretta at breakfast. Great choice of food at breakfast, particularly the cereals and fruit and sourdough toast.

Found it difficult to regulate the air conditioning. Needed to be on low at nighttime so the noise did keep us awake. Any higher and there was a draught. Bed was soft and comfortable and sheets cotton, but duvet and mattress topper synthetic, so it got a bit hot at night. Couldn’t turn air conditioning up as it made a draught and was a bit noisier. A bit cool in the dining room if you sit under the air conditioning vent.

We have stayed many times, so we did know what to expect. Room - lovely, the view certainly adds to the experience. Breakfast also very good. Staff are very friendly and helpful. We always enjoy our time here.

Its the evening dining experience I'm not too happy with. Its OK, the food is fine, but not what I would expect from a 4/5* hotel. I certainly don't think jeans is quite the appropriate dress for staff serving an evening meal. Also no menu shown at the entrance to the dining room only once you are sat down. Fine if your a business visitor where you just want something to eat and pass the time, but not if this is a special occasion for even a fun weekend away. We tend to go out for dinner then have a late night drink on returning to the hotel.

Our room was newly refurbished. It was warm and clean. There was amazing view on Cardiff Bay from the window and balcony. The breakfast was fabulous. SPA in the hotel is great. It can get bit overcrowded between 16.00 and 18.00. The hotel staff were very friendly and helpful. I would like to thank Richard Enticott, Guest Services Manager, for his excellent customer service skills and ability to resolve problems in a very efficient and customer friendly manner. I would like to express my gratitude to the masseuses Kanchan and Marzena from the hotel SPA. They are gorgeous! I recommend it to anyone who suffers from back pain. They know what they're doing!

Our bed mattress was a bit uncomfortable.

Arrived at the hotel to find out we’d been given a free upgrade to a king room with balcony and harbour view. The room and the views were stunning. Plenty of facilities in the room and the bonus of a nice big tv. We came for a ball and the food was amazing. Breakfast was also great with a good selection though could have had a few extras.

There were 3 pillows each on the bed but they were all very large. I did not have a good nights sleep as the pillow gave me a bad neck and half way through the night I had to take it out and sleep on my arms. It may be worth a few different size pillows to accommodate more people. Only stairs to the room were via a back entrance and were not very appealing and also locked at night.