Friendly welcome, super clean, comfortable and warm. Ideal location with a free carpark 2 mins walk away. Wouldn't normally stay in a hostel with my kids but we got a spacious family room (for 2 adults and 3 kids age 5,10&12) with ensuite. It was very family friendly and pretty quiet with an after 10pm quiet rule. Breakfast available for a small cost but can't comment on quality as we didn't eat there.

Such a great place the only thing I can think of is to issue a reminder to take your own towels in communication on the run up to the stay. If you are used to staying in hotels it is not something you think of. I added a reminder on my phone just in case I forgot.

Comfy bed with clean linen. Bathroom was clean with new looking floor. Shower was reliable. Kitchen & dining room also spotless. Staff were helpful.

Bathroom decor looks tired, so could do with a re-paint and re-plastering at bottom, near room 3 shower The window in Room 3 could only be kept open by wedging something into it. As this is on the ground floor, there is a risk of someone opening it from the outside hence security is an issue here.

Good localisation, walking distance of shop and activities. Good kitchen with everything needed (gaz, microwave, oven)

Reception opening time : 8am -10am and 4pm-7pm. They send several email before but this information is write nowhere ! It's not possible to leave a suitcase inside (no bedroom access needed) before check in ! First time I have this problem ! Need to wait several hours with my suitcase in front of the hostel. 2 irrespectfuls guests travelling together booking a dorm "for experience" when they go to bed at 6;30pm and get up at 5am and do a mess ! Bathroom inside the bedroom so noisy.

Location, secure courtyard for motorbikes; the stone construction of the building and its interesting history; the various games and recreation rooms; the pleasant welcome; a good value continental breakfast; private room for 4; powerful shower with plenty of hot water; Alnwick itself is an attractive town with interesting hiostory, its Harry Potter castle and plenty of amenities.

the toilet flush refill was very slow - not ideal with 4 occupants; the shower cubicle had a bid of black mould around the corner joints - easily fixed with a bleach mould spray

There were 2 of us in a room for 4 so there was plenty space. The room was warm and the beds comfortable. Large bathroom and very good shower. Well equipped kitchen and very large dining room

My only improvement would be to put in a small fold up table ( or perhaps 2) so that guests would have somewhere to put laptop or to write on, other than perching on the bed.

I had to travel by car and get up early to get to the airport. The venue has a very interesting history which I enjoyed. The bed was super and I slept very well. I was able to leave the premises quietly at 5.45 but could not finish unmaking the bed as required as I thought I would waken my neighbours. The area is more than interesting! There is so much to see. My sister and I visited the castle and Gardens at Alnwick as well as Lindisfarne, and Bamburgh Castle and church and walked the coastal path staying at Seahouses. We had not intended to use a hire car but use the frequent buses, but couldn't work the airport logistics without one. The wonderful bonus for me was to get to see Ad Gifrin excavation site and the new museum dedicated to the finds at the Saxon palace. Definitely a place to return to--- if I can get there. Trains nor flights give a very satisfactory journey to the Northeast from the south.

Not even the weather! it was excellent, hot with a cool breeze! Why go abroad!???

Staff, location, accommodation and facilities were all excellent. A variety of rooms available. I needed an ensuite room just for my child and I. Not a dorm. Was wonderfully surprised to find that at a YH. We enjoyed the lounge (full of games, books, a huge TV and DVDs), the great self catering kitchen facilities, the games room (pool, table football and more board games available) and were surprised to find table tennis in a room marked classroom. A huge amount of history came with the building and was available to read whilst walking down the corridors. Easy to read and interesting. Felt a bit like being in a museum. Lovely outdoor courtyard that was a real suntrap and calming to enjoy. Free WiFi (a real bonus if you are traveling with young people). And a free car park available just around the corner. So much more to this place too. Highly recommend.

It was the cleanliness of the place I loved the most. Better than some of the hotels I've stayed in actually. Guests are so mindful of the rules especially in the kitchen. Staff so friendly and the location is walking distance to the shops and rown centre. Will definitely be coming back to this place again. This time with more friends and family too.

There is nothing not to like. You really get very good value for the money you spend here. Considering this is my first time in a hostel, I am impressed. I'd say keep up the good work and kudos to the staff and company.

Great facilities for a youth hostel. We enjoyed the games room and the piano. We also thought that the breakfast was very good and well worth the money. We were travelling by bike and there was a great cycle store there to keep the bikes safe overnight. The location was good too, with only a short walk into the main part of the town. We loved the wall art detailing the history of the building :).

High Specification quality hostel with all the facilities you could desire. Comfortable beds and bedding. Beds made up for guests in advance. Helpful staff. Shower powerful and drained well. Handy key card entry system for all doors. All good hostels should aspire to the high standards that Alnwick delivers.

Breakfasts available from 8am is too late when you wish to make an early departure. Likewise the secure bike storage facility only opens at 8am. Fortunately we were allowed to store our bikes in the games room as we left before 8am.