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7.5

811 reviews

Mercure Chester Abbots Well Hotel

Mercure Chester Abbots Well Hotel

Whitechurch Road, Christleton, Chester, CH3 5QL, United Kingdom

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Free parking

Restaurant

Indoor swimming pool

Kids' pool

Free wifi

Room service

Fitness center

Mercure Chester Abbots Well Hotel

Welcome to the Mercure Chester Abbots Well Hotel, your gateway to a memorable stay in the charming city of Chester, United Kingdom. This 4-star hotel is located on Whitchurch Rd, Christleton, just a short distance of 1.8mi from the city center. With 811 glowing reviews, you can trust that your experience here will be nothing short of exceptional.

Start your day off right with a delicious breakfast, included in your stay. Whether you're looking to relax or stay active, this hotel has you covered with its impressive amenities. Take a dip in the indoor swimming pool or enjoy a soothing session in the hot tub or sauna. If you're a golf enthusiast, you'll be delighted to know that there is a golf course available for an additional charge. Families will appreciate the kids' pool and kid-friendly buffet. For those seeking relaxation, indulge in a spa or wellness package.

The Mercure Chester Abbots Well Hotel offers a range of comfortable and well-equipped rooms, ensuring a pleasant stay. From free Wi-Fi to air conditioning, you'll have everything you need at your fingertips. Whether you're traveling for business or leisure, this hotel provides an ideal location and an array of amenities to make your stay enjoyable and memorable.

Please note that all amenities and services may have limited availability or may be subject to additional charges.

After a day of exploring the charming city of Chester, relax and unwind with a refreshing swim in the hotel's indoor pool. With availability all year round, you can take a dip no matter the season. The pool is adults-only, ensuring a peaceful and serene environment for a leisurely swim. If you're in the mood for some pampering, indulge yourself in the hot tub or sauna, perfect for soothing tired muscles and melting away stress. Families will also appreciate the kids' pool, allowing little ones to splash and play to their heart's content. Whether you're seeking relaxation or fun, the hotel's pool facilities have something for everyone.

Satisfy your appetite at the Arts Restaurant, located right on-site. This family-friendly restaurant offers a modern ambiance, perfect for enjoying a delicious meal with loved ones. With a diverse menu of British and international cuisines, there's something to please every palate. Whether you're craving traditional British fare or adventurous flavors from around the world, the Arts Restaurant has you covered. Begin your day with a hearty breakfast, included in your stay, and then return in the evening for a memorable dining experience. Indulge in delectable dishes and savor the flavors of Chester without even leaving the hotel.

When it comes to payment options, the Mercure Chester Abbots Well Hotel offers convenience and flexibility. Cash is accepted, ensuring that you have various ways to settle your bill. In addition, the hotel accepts major credit cards such as Visa, American Express, and Mastercard. This allows you to choose the payment method that suits you best, making your stay hassle-free. Whether you prefer to pay in cash or with a card, you can rest assured that the hotel has you covered. Focus on enjoying your stay and let the payment process be one less thing to worry about.

Closest airports

Hawarden

5.4mi

Liverpool Airport

10.2mi

Manchester Airport

26.4mi

Blackpool Airport

41.2mi

Most popular amenities

Spa/Wellness packages

Free parking

Restaurant

Indoor swimming pool

Kids' pool

Free wifi

Room service

Fitness center

Steam room

Air conditioning

Sauna

Kid-friendly buffet

Bar

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Garden

Free toiletries

Bathtub

Rooms

Show 9 photos

Classic, 2 Twin

1 Twin Bed

225 sqft

Flat-screen TV

Tea/Coffee maker

+

More details

Classic twin bedroom with private bathroom, HD LED TV, complimentary hairdryer and tea and coffee making facilities.

Superior Suite in Mercure Chester Abbots Well Hotel

Show 15 photos

Superior Suite

1 Double Bed

260 sqft

Private Bathroom

Bathtub

Coffee machine

Flat-screen TV

+

More details

Upgraded bedroom with private bathroom and HD LED TV. Complimentary amenities include Nespresso coffee machine, robes and slippers, toiletries and newspaper.

Classic Family Room in Mercure Chester Abbots Well Hotel

Show 11 photos

Classic Family

1 Twin Bed

1 Double Bed

260 sqft

Private Bathroom

Bathtub

Flat-screen TV

Tea/Coffee maker

x4

+

More details

Welcome to our Classic Family Room, perfect for a cozy and unforgettable stay for families with 2 adults and 2 children. Enjoy the comfort of a private bathroom, relax in a spacious bathtub, and entertain yourself with a flat-screen TV - all in a smoke-free environment.

Show 6 photos

Compact, 6 Queen

6 Queen Size Beds

140 sqft

Flat-screen TV

Tea/Coffee maker

+

More details

Features a 4ft 6 queen-size bed, a flat-screen TV and an private bathroom with a bath and shower. Rooms also benefit from a hairdryer, ironing facilities and tea/coffee-making facilities, with high-speed internet access is also available. Perfect for 1, cozy for 2.

Classic Double Room in Mercure Chester Abbots Well Hotel

Show 11 photos

Classic, Double

1 Double Bed

225 sqft

Private Bathroom

Bathtub

Flat-screen TV

Tea/Coffee maker

x4

+

x3

More details

Classic double bedroom with private bathroom, HD LED TV, complimentary hairdryer and tea and coffee making facilities.

Compact Double in Mercure Chester Abbots Well Hotel

Show 6 photos

Compact, Double

1 Double Bed

140 sqft

Private Bathroom

Bathtub

Flat-screen TV

Tea/Coffee maker

x4

+

x3

More details

Welcome to our Compact Double room, perfect for couples seeking a cozy and intimate space. With a private bathroom, bathtub, and flat-screen TV, you can unwind and relax after a day of exploring. Enjoy a cup of tea or coffee and feel at home in this charming retreat.

Show 11 photos

Classic Family, 3 Bed

260 sqft

Flat-screen TV

Tea/Coffee maker

+

More details

Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room provides a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 3 beds.

Privilege Double Room in Mercure Chester Abbots Well Hotel

Show 11 photos

Privilege

1 Double Bed

260 sqft

Private Bathroom

Bathtub

Coffee machine

Flat-screen TV

+

More details

Classic Twin Room in Mercure Chester Abbots Well Hotel

Show 9 photos

Classic, 2 Single

2 Twin Beds

225 sqft

Private Bathroom

Bathtub

Flat-screen TV

Tea/Coffee maker

+

More details

Show 3 photos

Classic, Double, Accessible

1 Double Bed

Non-smoking rooms

+

More details

Show 3 photos

Double Room

1 Double Bed

Non-smoking rooms

+

More details

Show 9 photos

Classic, Twin

Free wifi

Flat-screen TV

Tea/Coffee maker

+

More details

Guest reviews

7.5

811 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Ceri

10

September 2023

It was the perfect location, the staff are rare.. it’s hard to find hardworking, friendly staff and they have them all on point. All working together just a great set up. They went above and beyond for us and made our stay truly memorable and can’t thank them all enough

Nothing at all. The reviews I read before our stay made me really optimistic and worry slightly but ignore the negativity that’s being posted. The pool does need a paint but that’s all cosmetic and ot certainly isn’t dirty as stated in many reviews. The only down point which wasn’t fault of the hotel or staff was the coach full of Germans staying. Like vultures at the breakfast buffet, incredibly rude but the staff handled them with pure professionalism.

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Catrin

8.2

August 2023

Room was comfortable, clean and spacious. Cleaning staff even posed our daughters cuddly toys which was cute and she loved it. Reception, breakfast, bar and cleaning staff were very nice and helpful. Breakfast was nice and the pool was an added bonus. Location was excellent.

Decor could do with updating. Great pool in which our family really enjoyed. Unfortunately, the changing rooms are in desperate need of refurbishment with barely any of the lockers functioning properly. However, the biggest disappointment was the attitude of the lady on reception in the fitness suite. We were made to feel like an inconvenience and other guests even remarked on how rude she was.

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Jose

8.2

September 2023

Initially communication was lacking in regard to confirming that we were travelling with a dog However, the reception and service we received from Paula was excellent and any miss apprehension where laid to rest The room was clean and comfortable for our one night stay. We ate in the Brassiere where there was space, allocated for guests with dogs. We were served by an excellent team of staff, including Lucy, Steph and Chloe they were very helpful, attentive and caring towards our needs, and the dogs needs. Service at breakfast was excellent. Choice and quality of breakfast items was good. Something for everybody and my sister is diabetic her needs were catered for with the help of Lucy. Lucy was on duty again, along with Daryl Both could not do enough for us. This was a one night stay on our way to Belfast and would not hesitate to use the hotel again. The only criticism I would have would be relating to the building and the surroundings. It looks a little tired needs a little care and attention, but the staff more than made up for that

It need a bit of maintenance/ TLC

🇬🇧

Pat

9.1

August 2023

The location was perfect for visiting Chester. It has a large car park and is just a 5 minute walk from the Park and Ride bus, which is only £2 for a day rider ticket. Ideal to leave the car behind and go into the city by bus. The hotel was clean and comfortable, and our room and bathroom were a good size. The bed was very big and comfortable. There was a good selection for breakfast. The pool and spa facilities were very good.

There wasn't much that we didn't like. The room was rather warm, and no air conditioning (probably because the building is a little aged?) There was a tower fan provided though. It didn't really cool the room down much, but was a nice thought. We had 2 windows which we kept open for a bit of fresh air. The hotel was generally clean, but there were some areas where the carpets looked slightly shabby and could possibly do with replacing. Several of the lockers in the pool changing rooms were broken and need replacement locks. There were still plenty usable ones though, so not an issue. Only minor 'dislikes'. Nothing too serious.

🇬🇧

Ryan

9.1

August 2023

Excellent location. Staff super friendly and welcoming, unfortunately didn't get their names but the lady on reception, young lad behind the bar, young lass in the restaurant & the guy on the swimming pool reception deserve special praise!! Brilliant free to use facilities (gym, pool, sauna, steam room etc). Will most definitely be staying again next time we visit Chester.

Nothing much at all to comment on what we didn't like. If we had to be picky and put something, then maybe the couple of dusty spots in the room (top of the bed lights & inside cupboard), but that's it, and certainly nothing really worth mentioning or to deter us from returning. Excellent stay!

🇬🇧

Annmarie

9.1

August 2023

The room and breakfast were great. We had booked 5 rooms for an overnight stay to attend Chester Races with requests for at least two rooms to be on the ground floor which was accommodated. The staff were brilliant, Sue on reception was so welcoming and helpful, she very kindly printed off our tickets for the races due to an oversight and also assisted us with locating an item that was left behind in one of the rooms and put it safe for us to collect at a later date. The hotel was approximately 10 minutes taxi ride from Chester centre.

We had slight issues with the water pressure and temperature for the shower in the evening but it seemed fine the following morning.

🇬🇧

Ashleigh

9.1

August 2023

Reception staff and staff on for breakfast were friendly and helpful. Breakfast area is really nice and overlooks lovely gardens. Only £12 extra for myself and a toddler with a great selection. Catered to my sons gluten allergy. Hotel was clean. Great that it has free parking. Pool area was lovely. Rooms recently renovated. Bed big and comfy. Slept well.

If I was going to be picky, the room renovations (which I have been told are finished) don’t seem QUITE finished. The wardrobe entrance type area is all the old dark red wood furnishings, whereas the bedroom is the new grey/glass effect furnishings. So it’s a bit mismatched. Even repainting those old ones white/grey would make a huge difference to the room. There were 3 bulbs missing from the ceiling lights.

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Rachel

9.1

July 2023

Such a lovely receptionist she was a true sweetheart. Amazing value, the room was lovely and clean and you get full use of pool facilities included in the price. They have a jacuzzi and sauna too, it’s absolutely lovely. Upon arrival there was a guest of the week card in the room with two free drinks from the bar- which was great. Would definitely come back and stay for longer!

Isn’t super close to the city centre, however it is right near the park and ride which only cost us £4 each to park and for a day bus ticket into the city centre, which was about a 10 minute bus journey.

🇬🇧

Elby1

8.2

April 2023

The staff were all very helpful and friendly. The breakfast was lovely, hot and fresh but I'm not sure I would want to pay almost £18 per person as an add on. The beds were comfy and the room nice and quiet. The shower was hot and powerful enough. It was especially nice to have use of the leisure facilities throughout the stay. We had to hunt for the second set of towels but found them eventually in a drawer. TV and wifi worked fine.

A wardrobe would have been useful as the small open hanging bar was only OK for shirts, tops and jackets etc. Anything longer would end up crumpled around the iron and hairdryer! We were only given a relatively limited menu then saw other people having burgers and pizzas etc. I presume it was because we had booked for the Brasserie but having been moved to the bar it may have been nice to have had the choice of menu. What we had was tasty though. Car park was overflowing at one point so had to park off site.

🇬🇧

Gemma

10

January 2023

My friend and I had a fantastic stay from start to finish. Firstly greeted by Sue in reception, who was very helpful with information about the gym etc...also signed us up as members which gave us 2 vouchers for 2 free drinks in the bar. The gym was sufficient and the pool area was great (needs some TLC but it does look like they are currently working on this). The bar had a great atmosphere and the house white was very nice indeed! Easy enough getting a taxi into Chester. The beds were comfy and the room was clean. Enjoyed a tasty breakfast in the morning. Overall I would stay again for a night away for a relaxing break and change of scenery. The Hotel overall can do with some work in some areas, we stayed in 215 a very comfortable room but shower pressure was weak and does need looking at. If you want bells and whistles then maybe it wouldn't be the best choice but I have to stay from check in to check out we had a fantastic time. I would definitely stay again. Thank you to Sue and all the team at Mercure Abbott Chester.

Shower pressure was weak. Some pool/gym upgrade/maintenance is needed.

Points of Interest Around Mercure Chester Abbots Well Hotel

Attractions

Chester Zoo

3.3mi

St. Peter’s Church

13.2mi

Strawberry Field

13.6mi

Penny Lane

14.2mi

Liverpool Cathedral

15.5mi

Beatles Story

15.9mi

Metropolitan Cathedral

15.9mi

Royal Albert Dock

16mi

Mersey Ferries

16.3mi

Cavern Club

16.3mi

Pier Head

16.3mi

Walker Art Gallery

16.4mi

Imperial War Museum North

29.9mi

Old Trafford

30mi

The Lowry

30.1mi

Restaurants

Arts Restaurant

Cuisines

  • British
  • International

Ambiances

  • Family Friendly
  • Modern

Pools

Location

  • Indoor

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Mercure Chester Abbots Well Hotel

Spa/Wellness packages

Free parking

Restaurant

Indoor swimming pool

Kids' pool

Free wifi

Room service

Fitness center

Steam room

Air conditioning

Sauna

Kid-friendly buffet

Bar

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Garden

Free toiletries

Bathtub

Stay rules - Mercure Chester Abbots Well Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Mercure Chester Abbots Well Hotel

Does Mercure Chester Abbots Well Hotel have accommodations for guests with pets?

Yes, you can indeed stay with your pet at the Mercure Chester Abbots Well Hotel. They allow pets, although there might be charges associated with it.

When are the check-in and check-out times for Mercure Chester Abbots Well Hotel?

The check-in time at Mercure Chester Abbots Well Hotel is 03:00 PM and check-out is at 11:00 AM.

Is vehicle parking offered by Mercure Chester Abbots Well Hotel?

Yes, there is parking available at Mercure Chester Abbots Well Hotel. The parking is free and on site, and it is public parking. No reservation is required for parking.

What's the nightly rate at Mercure Chester Abbots Well Hotel?

Rooms at Mercure Chester Abbots Well Hotel are available starting from $77. Prices might vary according to room availability and chosen dates. To see the current rates, please add your travel dates.

Which room categories can I book at Mercure Chester Abbots Well Hotel?

The hotel offers a variety of room types including Family, Suite, Double, and Twin rooms. Smoking is not allowed in any of the rooms. The room sizes range from 140 sqft to 258 sqft. The occupancy varies with some rooms accommodating 2 adults and 2 children, while others accommodate 2 adults and 0 children. The bed options include Twin beds, Double beds, and Sofa beds.

Where can guests find entertainment in Mercure Chester Abbots Well Hotel?

Guests at Mercure Chester Abbots Well Hotel can enjoy a variety of leisure amenities during their stay. The hotel offers a spa and wellness packages, where guests can indulge in a full range of treatments including massages, facials, and body treatments. The indoor swimming pool is available all year round for guests to enjoy a refreshing swim. There is also a separate kids' pool for younger guests to have fun in the water.

For those looking to relax, the hotel provides a steam room, hot tub/Jacuzzi, and sauna. Beach chairs/loungers are available for guests to unwind by the poolside.

Food options are also available on site with the Arts Restaurant offering a family-friendly and modern ambiance. Guests can savor a variety of British and international cuisines.

Overall, guests have a wide range of options to spend their time at the hotel, including leisure activities, relaxation, and dining.

Can guests use a pool at Mercure Chester Abbots Well Hotel?

The Mercure Chester Abbots Well Hotel has an indoor pool available for guests. The pool is open year-round and is restricted to adults only.

Is there an in-house restaurant at Mercure Chester Abbots Well Hotel?

Yes, the Mercure Chester Abbots Well Hotel has a restaurant on site called Arts Restaurant. The restaurant offers a family-friendly and modern ambiance and serves British and International cuisines.

Are both cash and credit cards valid payment options at Mercure Chester Abbots Well Hotel?

Yes, both cash and credit cards are valid payment options at Mercure Chester Abbots Well Hotel.