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+1-833-728-20412,691 reviews
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$1542 Convention Centre Place, South Wharf, Melbourne, 3006, Australia
Reservations:
+1-833-728-20412,691 reviews
1/36
Restaurant
Free wifi
Room service
Fitness center
Air conditioning
Bar
Tour desk
24-hour front desk
Welcome to Pan Pacific Melbourne, a luxurious 5-star hotel located in the heart of Melbourne, Australia. With its convenient location just 1.1mi from the city center, this hotel offers easy access to Melbourne's top attractions.
The hotel boasts 2691 reviews, reflecting its outstanding reputation among guests. Pan Pacific Melbourne offers a wide range of amenities to ensure a comfortable and enjoyable stay. Start your day with a delicious breakfast, and take advantage of the free Wi-Fi and fitness center throughout your stay. The spacious and well-appointed rooms feature beautiful river views and include private bathrooms with free toiletries.
Indulge in the hotel's on-site restaurant and bar, or venture out to explore the nearby convenience store and coffee house. With its attentive staff, top-notch service, and convenient location, Pan Pacific Melbourne is the perfect choice for both business and leisure travelers. Prices start from $154, making it a great value for a 5-star hotel experience.
When it comes to dining options, Pan Pacific Melbourne has you covered with its on-site restaurant and bar, Dock 37 Bar and Kitchen. This modern and family-friendly establishment offers a delectable menu featuring Italian and seafood cuisines. Whether you're in the mood for a hearty pasta dish or fresh seafood, you'll find something to satisfy your taste buds. With its inviting ambience and tasty offerings, Dock 37 Bar and Kitchen is a great place to enjoy a meal or grab a drink after a long day of exploring Melbourne.
Pan Pacific Melbourne accepts a variety of payment methods, including Diners Club, JCB, American Express, Mastercard, Visa, and Eftpos. So, you can easily settle your bill in a way that's most convenient for you. Whether you prefer to pay with cash or use your credit card, the hotel strives to make the payment process as seamless as possible, ensuring a hassle-free stay.
With a variety of room types available, Pan Pacific Melbourne has accommodations to suit every traveler's needs. From the spacious Premier King Room with City Skyline View to the luxurious Panoramic Suite with Club Lounge Access, you'll find a comfortable and stylish space to relax and unwind. The rooms are thoughtfully designed and include amenities such as free toiletries, ensuring a comfortable stay. Whether you're traveling as a couple, a family, or a group of friends, there's a room type to accommodate your needs and preferences. So, you can rest assured that you'll have a restful sleep and wake up refreshed for whatever adventures await you in Melbourne.
Closest airports
Essendon Airport
7.2miMelbourne Airport
12miAvalon Airport
30.1miRestaurant
Free wifi
Room service
Fitness center
Air conditioning
Bar
Tour desk
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Kitchenware
Kitchenette
River view
Elevator
View
Free toiletries
Bathtub
Upper floors accessible by elevator
Show 6 photos
Suite, King/2 Twin, 2 Bedroom, City/Skyline View
1 King Size Bed
2 Twin Beds
820 sqft
River view
City view
Private Bathroom
Kitchenette
x8
+
x5
More details
Experience breathtaking views of the city skyline and river from this spacious and luxurious Two-Bedroom City Skyline Suite. With a private bathroom, kitchenette, and a range of amenities including a flat-screen TV, air conditioning, and free toiletries, this suite is perfect for a group of 4 adults and 1 child seeking a comfortable and memorable stay.
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Premier, King, City View
1 King Size Bed
410 sqft
River view
City view
Private Bathroom
Bathtub
x4
+
x3
More details
Experience unmatched luxury and breathtaking views of the city skyline from our Premier King Room. This spacious and stylish room features a king-size bed, private bathroom with bathtub, and modern amenities including a flat-screen TV and minibar. Perfect for couples or small families, this room promises a comfortable and unforgettable stay.
Show 5 photos
Suite Club, Panoramic View, Club Lounge Access
1 King Size Bed
730 sqft
River view
City view
Private Bathroom
Bathtub
+
More details
Indulge in the spacious and luxurious Panoramic Suite with Club Lounge Access, boasting stunning views of the river and city. This 732 sqft suite features a comfortable King size bed, a private bathroom with a bathtub, and a range of modern amenities including a minibar, coffee machine, and flat-screen TV. Perfect for 2 adults and 1 child, this suite offers a truly memorable stay.
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Yarra Suite Club, Club Lounge Access
1 King Size Bed
820 sqft
River view
City view
Private Bathroom
Bathtub
+
More details
Experience luxury and tranquility in our Yarra Suite with Club Lounge Access. This spacious 818 sqft suite offers stunning river and city views, a private bathroom with a bathtub, and a king-size bed. Indulge in amenities such as a minibar, coffee machine, and flat-screen TV, and enjoy exclusive access to the executive lounge. Perfect for couples or small families, this suite provides the ultimate comfort and convenience for your stay.
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Pacific Club, King, Club Lounge Access
1 King Size Bed
410 sqft
River view
City view
Private Bathroom
Bathtub
+
More details
Experience the ultimate comfort in our spacious Pacific King Room with Club Lounge Access, boasting stunning river and city views. Unwind in the private bathroom with a relaxing bathtub, and enjoy modern amenities like a flat-screen TV, minibar, and air conditioning.
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Deluxe, King
1 King Size Bed
410 sqft
Private Bathroom
Bathtub
Minibar
Flat-screen TV
x3
+
More details
Experience pure luxury and comfort in our Deluxe King Room, featuring a spacious 409 sqft area with a king size bed, private bathroom with bathtub, and a range of top-notch amenities such as a minibar, flat-screen TV, and air conditioning. Perfectly suited for two adults and one child, this room guarantees a relaxing and unforgettable stay.
Show 3 photos
Deluxe, 2 Twin
2 Twin Beds
410 sqft
Private Bathroom
Bathtub
Minibar
Flat-screen TV
+
More details
Welcome to our Deluxe Twin Room, a spacious and modern retreat boasting 409 sqft of comfort and style. Relax in the private bathroom with a soothing bathtub, enjoy your favorite shows on the flat-screen TV, and indulge in refreshing beverages from the minibar. With all the amenities you need and a convenient location accessible by elevator, this room is perfect for couples looking for a peaceful getaway. You'll also have the added convenience of air conditioning, a coffeemaker, free toiletries, and more.
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Suite, King/2 Twin, 2 Bedroom, Bay View
1 King Size Bed
2 Twin Beds
820 sqft
Private Bathroom
Kitchenette
Bathtub
View
+
More details
Pacific Club
1 King Size Bed
410 sqft
x4
+
x3
More details
Pacific Club King Room(Club Access) is 409 square feet and includes a king-size bed 150-183 width plus extra beds on demand and slippers.
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Family
1 Twin Bed
1 Queen Size Bed
410 sqft
Private Bathroom
Bathtub
Minibar
Flat-screen TV
x3
+
More details
Show 4 photos
Hilton Family
1 Queen Size Bed
x4
+
x3
More details
Queen Hilton Family Room
Show 4 photos
Deluxe, Twin
1 Twin Bed
x4
+
x3
More details
Deluxe Two Beds
8.7
2,691 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇸🇬
Arumdalu
8.2
July 2023
i like the location and its surroundings. a little far from the tram around 5 min walks but the walks itself was a very nice experiences, yarra river.
cleanliness is something they need to work on. i left my cups obviously to be cleaned up but it kept dirty on the table. the working table was full of dust, it’s obvious because it’s a glass table. i have called the service desk on these 2 items but the following day still dusty. the tissue toilet was empty and it’s clearly not checked as their routine cleaning service. I was disappointed with the level of room cleaning especially coming from the 5 star hotel like this.
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Tracy
10
July 2023
Arrived and greeted with champagne and chocolates. This is for all guests on Friday and Saturday. The beds were comfortable and the room had a fantastic view over the river. We stayed in a club room, so we were able to access free drinks and nibbles in the evening and breakfast in the morning. A large selection of food so we did not need to go out for a meal The position was great for the conference centre and the hotel has a connecting floor so you don't need to get cold. Also took some time off to shop at DFO which is next door. Will book again for our next conference.
The room was only serviced late in the day. Could have had more drink choices in the club, such as an after-dinner port or liqueur. Would have appreciated free water rather than a free soft drink from the mini bar. I hate the road junction that you have to tackle before you get to the hotel. Very confusing.
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Amy
10
April 2023
The room we had is spacious, tidy, neat and clean. We particularly were very happy with the bathroom that has everything we need – the shower, the bathtub, the enclosed toilet cubical, and the washing sink. We had a twin bedroom. The beds were soft and comfy. We like the ceiling to floor glass wall and enjoyed the beautiful sunset view. The location is excellent for people travel to and from the Southern Cross station, even the tram. DFO and the Conversion Centre are just one step away, very convenient for the young people to do shopping. We enjoyed the breakfast too, a wide range of variety of Asian food and Aussie big brekky. The coffee and the instantly cooked omelette are our favourite. Well done, Pan Pacific and congratulations one the good job. Thank you.
It seems the cleaner for our room is a new staff as some consumable items were not refilled daily. It was alright to us but just we noticed about this. All good, no drama.
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Michael
8.2
April 2023
Location, Quality of Room, Club Access, Bar & Restaurant, Breakfast and Staff
We had to ask for our room to be cleaned each day. Room wasn't cleaned until each afternoon after we requested for the room to be cleaned in the morning. We would leave our room each morning by 8:00am, return to our room in the afternoon and the room still hadn't been cleaned. Both bins in the room were never emptied. Teabags were never replenished and although we would request for bottled water each day, we would never get any. We had to buy water from the corner quickmart near DFO. Coffee cups were never washed replaced.
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Kevin
8.2
September 2023
The two-bedroom suite was a good size with plenty of space, two bathrooms/toilets and a fabulous view along the river into the CBD from the 19th floor.
Having paid over almost $900 for the room it felt pretty cheap being asked to pay upwards of $9.95 to watch an old movie on the TV. There was only instant or filter coffee and for this price i would have expected the ubiquitous pod machine. Our kettle didn't work but it took almost an hour and three separate calls to the desk to get it replaced. This was simply not good enough.
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Kit
8.2
April 2023
Viiew from high floor room was excellent. Excellent walk along South Bank and eateries along the way too. Surprised to find next to hotel a basement mall with lots of branded sports shops and a food court!
The breakfast. Pastries were hard and cold and the juicer was'nt cleared of the fruit fibre so my glass of juice was full of fruit dregs. The cleaned table was'nt clean. Sugar crystals and bread crumbs were easily visible. You could see them on the chairs too. The breakfast staff worked really hard though so I guess they were really understaffed.
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Sandra
8.2
April 2023
Rooms were nice and clean. Nicely decorated. Breakfast was good, nice choice. Easy check in and check out.
The air circulation is super noisy ! You can ask for it to be turned off but then you don’t have air circulation anymore… View on the fast roads, you could hear the noise even at the 18th floor. Only a 2.5-seat sofa for a room of 4. No access to streaming on tv, only pay per view movies. Restaurant for breakfast was way too small for the hotel capacity and some of the tables were in a very noisy not very welcoming area. We had to split on two tables for 2 as we couldn’t be seated together. This could be easily changed if they wanted to reattribute some of the lobby area, which is unnecessarily huge.
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Anamaria
9.1
January 2023
Very spacious room with stunning views to Yarra River, very large bathroom with both a bath tub and a shower, comfortable bed and pillows, very nice staff and quickly responding to queries, amazing variety of foods at breakfast. Great location: next door to DFO if you want to go shopping and a short walk to the free tram to go to the city.
The cleaners kept forgetting we were 3 in the room (for 2 nights we had an extra bed and for another 2 nights we changed to a family room with 1 queen bed and a single) and when cleaning the room they were only leaving towels for 2 guests. Additionally, I did not notice a way to signal that towels did not have to be changed daily - it would be good to have this option and do our little fir environment.
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Joanne
9.1
June 2023
Upon arrival little glass of champagne was offered as a special occasion which was lovely. Staff all friendly. Everything was excellent (except breaky). Location was perfect for us.
I took a package that included breakfast..being a 5 star hotel, they are usually excellent. Not so here, there was plenty of variety and food, but the hot food wasn't hot, and it wasn't just 1 day either, it was the same every morning. The bain marie's aren't kept heated very well at all. Definately needs attention to improve it.
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Iain
8.2
February 2023
I Liked the room and the location, as my booking included breakfast, I thought this was good as well. Being close to the city was an excellent location for us.
At our buffet breakfast, we were allocated a table and an order was taken for coffee for myself. While the breakjfast was excellent, the coffee never came. I ask one of the staff making coffees where my order had gone, and was told it woul dbe another 5 mins as they were really busy. However, after 45 mins having passed since the order was first made, the coffee still had not arrived! So we gave up waiting and left.
Attractions
Melbourne Star Observation Wheel
1.1miMelbourne Regent Theatre
1.1miMelbourne Royal Arcade
1.1miCollins Street
1.1miMelbourne Town Hall
1.2miForum Melbourne
1.3miKings Domain
1.4miRod Laver Arena
1.8miAAMI Park
1.9miMelbourne Museum
1.9miLygon Street
2.2miLuna Park Melbourne
3.3miCaulfield Racecourse
6.1miBrighton Beach
7.3miDominique Portet Winery
29.9miAttractions
Melbourne Star Observation Wheel
1.1miMelbourne Regent Theatre
1.1miMelbourne Royal Arcade
1.1miCollins Street
1.1miMelbourne Town Hall
1.2miForum Melbourne
1.3miKings Domain
1.4miRod Laver Arena
1.8miAAMI Park
1.9miMelbourne Museum
1.9miLygon Street
2.2miLuna Park Melbourne
3.3miCaulfield Racecourse
6.1miBrighton Beach
7.3miDominique Portet Winery
29.9miAirports
Essendon Airport
7.2miMelbourne Airport
12miAvalon Airport
30.1miDock 37 Bar and Kitchen
Cuisines
Ambiances
Restaurant
Free wifi
Room service
Fitness center
Air conditioning
Bar
Tour desk
24-hour front desk
Non-smoking rooms
Wheelchair accessible
Kitchenware
Kitchenette
River view
Elevator
View
Free toiletries
Bathtub
Upper floors accessible by elevator
Accessibility
Entire unit wheelchair accessible
Toilet with grab rails
Upper floors accessible by elevator
Wheelchair accessible
Activities
Golf course
Bathroom
Additional bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Kids' meals
Minibar
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Invoice provided
Tour desk
General
Air conditioning
Carpeted
Convenience store on site
Designated smoking area
Elevator
Executive lounge access
Facilities for disabled guests
Family rooms
Heating
Interconnecting room(s) available
Laptop size safe
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Electric kettle
Kitchenette
Kitchenware
Microwave
Refrigerator
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
DVD player
Flat-screen TV
iPod dock
Radio
Satellite channels
Telephone
TV
Parking
Parking
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Iron
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Key card access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Spa
Fitness center
View
City view
River view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Public parking is available at a location nearby (reservation is not needed) and costs AUD 59 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Extra bed upon request
$41 per child per day
3+ years
Extra bed upon request
$41 per person per day
The price in AUD has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Diners Club,
JCB,
American Express,
Mastercard,
Visa,
Cash only,
Eftpos
This property accepts cash.
When are the check-in and check-out times for Pan Pacific Melbourne?
At Pan Pacific Melbourne, we have arranged the check-in post 03:00 PM and the room should be vacated by 11:00 AM.
Is vehicle parking offered by Pan Pacific Melbourne?
Yes, there is parking available at the Pan Pacific Melbourne hotel. The hotel offers public parking at a nearby location for a price of A$59 per day. Fortunately, there is no need to make a reservation for the parking.
How much does a stay at Pan Pacific Melbourne cost?
The entry-level price at Pan Pacific Melbourne is $154. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.
What types of rooms does Pan Pacific Melbourne offer?
Pan Pacific Melbourne offers various room types including double, suite, triple and twin rooms. All rooms are non-smoking. The occupancy ranges from 2 adults and 1 child to 4 adults and 1 child, depending on the room type. The bed sizes vary, with options including King size, Twin beds, and Queen size. The room sizes are all 409 sqft for the double, triple, and twin rooms, and 732-818 sqft for the suite rooms.
How can guests spend their time at Pan Pacific Melbourne?
At Pan Pacific Melbourne, guests can enjoy their time in various ways. They can start by indulging in exquisite cuisines offered at the on-site restaurant, Dock 37 Bar and Kitchen. With a family-friendly and modern ambiance, guests can savor Italian and seafood dishes.
For leisure activities, the hotel provides a golf course where guests can enjoy a game with friends or family, challenging their skills in a beautiful setting.
To keep up with their fitness routine, guests can utilize the fitness center, ensuring they stay healthy and active during their stay.
For business travelers, the hotel offers a business center where they can stay connected and take care of their work commitments.
Additionally, guests staying in the executive rooms also have access to the executive lounge, where they can enjoy exclusive amenities and services.
Does Pan Pacific Melbourne have on-site restaurants?
Yes, the Pan Pacific Melbourne hotel does have a restaurant on site called Dock 37 Bar and Kitchen. It offers Italian and seafood cuisine, and has a family-friendly and modern ambiance.
Does Pan Pacific Melbourne accept credit cards and cash payments?
Yes, Pan Pacific Melbourne accepts both credit cards and cash payments.
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