2 277 avis
À partir de
$13691 Fernhill Road, Queenstown, 9197, Nouvelle-Zélande
2 277 avis
1/37
Ski
Restaurant
Piscine extérieure
Wifi gratuit
Centre de fitness
Sauna
Climatisation
Buffet adapté aux enfants
Bienvenue à Heritage Queenstown, un hôtel 4 étoiles magnifiquement aménagé situé au cœur de Queenstown, en Nouvelle-Zélande. Idéalement situé à seulement 1,1mi du centre-ville, cet hôtel offre une vue imprenable sur le magnifique lac et les montagnes environnantes. Avec 2277 avis, c'est un favori parmi les voyageurs en quête de confort et de luxe.
Les clients de Heritage Queenstown peuvent commencer leur journée par un délicieux petit-déjeuner avant de profiter des nombreuses commodités que l'hôtel a à offrir. Du ski en hiver à la détente au bord de la piscine extérieure en été, il y en a pour tous les goûts. L'hôtel propose également un wifi gratuit, un sauna, une salle de fitness et un buffet adapté aux enfants, ce qui en fait un choix idéal pour les familles.
Que vous souhaitiez vous détendre au soleil sur la terrasse ou explorer les environs pittoresques, Heritage Queenstown a tout ce dont vous avez besoin pour un séjour mémorable. Avec ses vues sur le lac, ses chambres confortables et son excellent service, cet hôtel est un choix de premier plan pour les voyageurs souhaitant découvrir la beauté de Queenstown avec style.
Après une journée d'exploration à Queenstown, les clients peuvent se détendre et profiter d'une baignade rafraîchissante dans l'une des piscines extérieures réservées aux adultes de l'hôtel. Que vous souhaitiez profiter du soleil sur un transat ou nager des longueurs avec vue sur les magnifiques montagnes environnantes, la zone de la piscine offre un refuge paisible pour les adultes cherchant à se relaxer et à se ressourcer. L'atmosphère sereine au bord de la piscine constitue le cadre parfait pour se détendre après une journée d'aventures dans cette belle région.
Pour les options de restauration, les clients peuvent se régaler de délicieux repas au Restaurant #1, situé sur place au Heritage Queenstown. Avec une variété de délices culinaires au choix, les clients peuvent savourer des plats exquis accompagnés de vins fins tout en profitant de vues panoramiques sur le lac pittoresque et les majestueuses montagnes. Le restaurant offre un cadre idéal pour des dîners intimes ou des rassemblements festifs, garantissant une expérience culinaire mémorable pour tous les clients durant leur séjour à l'hôtel.
Pour rendre les paiements pratiques et sans tracas, Heritage Queenstown accepte une variété de méthodes de paiement, y compris Visa, Diners Club, JCB, American Express, Mastercard, Eftpos et UnionPay. Cette gamme diversifiée d'options de paiement garantit que les clients peuvent régler leurs factures facilement, leur permettant de se concentrer sur l'optimisation de leur temps à explorer Queenstown et à profiter du luxe et du confort de l'hôtel. Avec d'excellentes commodités, des vues à couper le souffle et des options de paiement pratiques, Heritage Queenstown promet un séjour agréable pour les voyageurs en quête d'une touche de luxe au cœur de cette destination époustouflante.
Aéroports les plus proches
Queenstown Airport
5miSki
Restaurant
Piscine extérieure
Wifi gratuit
Centre de fitness
Sauna
Climatisation
Buffet adapté aux enfants
Bar
Solarium
Bureau d'excursions
Terrasse
Réception 24h/24
Vue sur le lac
Chambres non-fumeurs
Accessible en fauteuil roulant
Parasols de plage
Chaises de plage/Transats
Ustensiles de cuisine
Kitchenette
Ascenseur
Jardin
Produits de toilette gratuits
Balcon
Baignoire
Afficher 4 photos
Suite Studio, 2 lits jumeaux
2 Lits Simples
1 Lit Queen Size
475 pi²
Salle de bain privée
Kitchenette
Balcon
Baignoire
x3
+
Plus de détails
Afficher 4 photos
Suite Studio, 2 lits jumeaux, Vue sur le lac
2 Lits Simples
1 Lit Queen Size
475 pi²
Vue sur le lac
Salle de bain privée
Kitchenette
Balcon
x3
+
Plus de détails
Afficher 4 photos
Exécutive, 2 lits jumeaux
1 Lit Queen Size
2 Lits Simples
430 pi²
Salle de bain privée
Balcon
Baignoire
Télévision à écran plat
x4
+
x3
Plus de détails
Afficher 4 photos
Exécutive, Queen/Lits jumeaux
1 Lit Queen Size
2 Lits Simples
430 pi²
Salle de bain privée
Balcon
Baignoire
Télévision à écran plat
x3
+
Plus de détails
Afficher 4 photos
Deluxe, Lit King, Vue sur le lac
1 Lit King Size
355 pi²
Minibar
x6
+
x3
Plus de détails
Afficher 4 photos
Deluxe, Vue sur le lac
1 Lit Simple
Balcon
x4
+
x3
Plus de détails
Afficher 4 photos
Deluxe
1 Lit Double
1 Lit Simple
Balcon
x4
+
x3
Plus de détails
Afficher 3 photos
Suite, 2 chambres, Vue sur le lac
1 Lit King Size
1 Canapé-Lit
945 pi²
Minibar
x8
+
x5
Plus de détails
Afficher 3 photos
Suite, 2 chambres
1 Lit King Size
1 Canapé-Lit
945 pi²
Minibar
x5
+
x4
Plus de détails
Afficher 2 photos
Exécutive de Luxe, Lit King
1 Lit King Size
430 pi²
Minibar
x6
+
x3
Plus de détails
Exécutive
1 Lit King Size
Balcon
x4
+
x3
Plus de détails
Afficher 4 photos
Suite Studio
475 pi²
Kitchenette
Balcon
Micro-ondes
Télévision à écran plat
+
Plus de détails
8.4
2 277 avisCatégories d'évaluations
Propreté
Confort
Emplacement
Installations
Personnel
Rapport qualité-prix
Qualité du WiFi
Petit déjeuner
Avis en vedette:
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Emma
8.2
février 2024
Check in with Xuan (I believe that was the spelling) was amazing, they were super friendly and super helpful with telling us about the local amenities of the hotel. As someone who works at a hotel themselves, I do like to take note on how other staff greet guests, Xuan was a prime example. Beds were very comfortable, rooms were a good size.
Internet was quite bad some nights, it would connect and then just not load anything, i called reception and they told me to just turn off my phone or forget the network, didn’t help. I believe the shower may have been leaking as every time we took a shower there would be a huge puddle all over the floor.
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Jeni
8.2
juillet 2024
For the price (we went in off season) this is a great choice for Queenstown. Close to town, about 15-20 mins walk down the hill and along the water, so it's in easy reach but still quiet and peaceful. We had a forest view room, but you can enjoy the stunning view of the lake from the top of the hill. The staff were lovely and accommodating. Nice to have a sauna and jacuzzi after a long day of walking/driving. Bed was super comfortable and powerful aircon/heating much appreciated.
As others have said, it's a bit dated, not so much the common areas but the rooms/bathroom. Perfectly serviceable though and we weren't there to stay in a hotel room all day. I would say the parking is a bit expensive - i agree with charging during peak season, but when the carpark is half empty it should be cheaper/free and just on a first come/first served basis. We also felt the food from the restaurant as room service was overpriced for what it was. Gym was a bit outdated and the jacuzzi was unavailable a fair amount due to cleaning. Others who have commented that the pool was cold - it's outdoor, what do you expect? All in all i think you get what you pay for with this hotel.
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M
8.2
août 2024
The beds were comfortable,.the room had some room to park your suitcade. A laundrette in the carpark. Although Perhaps should have been free for the price of the atay. The rooms were quiet. The cleaning ladies never missed a morning to service our room. They always restocked any bathroom products.
We have stayed 10 years ago, but finding the facilities are washed out and need an update. The breakfast was average, not the best quality. The dinner menu quite overpriced. Overall, there are so many places to stay that are newer and can choose elsewhere for the same money.ill be honest and will stay elsewhere.
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Clea
9.1
juillet 2024
Very comfortable hotel a short walk into Queenstown with very helpful and friendly staff. We had a 'forest view' studio suite with a kitchen which was perfect for our needs and great views of the mountains above the trees. Very comfortable beds The freshly made omelettes were lovely as was the bircher muesli and chia pudding cups. Nice selection of breads . Really though, the staff are very much a huge asset.
Some breakfast items were often close to inedible. The scrambled eggs, the sausages and the bacon. They'd be better off doing smaller amounts and replenishing them more often. The machine coffee just awful. Open the curtains at breakfast so everyone can enjoy that amazing view Definitely needs updating in some areas. That hideous enormous ancient dried floral arrangement on the wall at reception is well past it's used by date and needs burning. As does much of the 'art work' in the rooms. Updating small things would give it more of a contemporary, upmarket feel. The spa area is another area that could do with an update and attention to detail.
🇳🇿
Annie
9.1
juillet 2024
The executive Room size is huge with a sofa and desk. The spa , sauna, and heated pool made the ski trip more fun. The breakfast has enough choices to start the day. The locked dry room is handy to store ski gears. Walking distance to the centre. The hotel is a bit outdated but still in good condition. The price is acceptable. The welcoming staff made our stay memorable! Highly recommended!
The room has a bit smell when we first walked in. I believe it’s because it has not been used for a bit. Once we open the windows it is fine. So it does not affect our stay at all.
🇳🇿
Sian
8.2
août 2024
Beautiful outlook and big generous sized rooms which were well equipped with everything you would need. Front of house staff were super lovely and loved the kids journals & drink vouchers etc. Nice walk into town and with lots of construction and road works centrally it was nice to be away from that.
Floor quite cold in our room on lower level. Need underfloor heating for the tiled areas and the bathroom needs a facelift. Just quote old and dated. Pool area a nice idea but again the room and decor was super dated and a bit tired. Still pleasant enough to use the facilities.
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Jacqueline
10
août 2024
A special mention goes to the leadership team/senior management Agata Kurdziel, who went above and beyond to make our stay memorable. She provided us with a personalised letter upon our arrival, which was a heartfelt and thoughtful gesture that truly brightened our day. This small yet significant touch made us feel incredibly special and appreciated. Our room was spacious, clean, and offered every comfort we could wish for. The service throughout our stay was exceptional. The breakfast team are warm and welcoming ("service with a smile"). Thank you, team.
Our immediate arrival (reception) did not go as smoothly as we had hoped, but senior leadership quickly turned things around.
🇳🇿
Jasmine
9.1
août 2024
The beds were SO cozy! The rooms clean & spacious, modern. The service was outstanding from every worker we encountered, the view from hotel was breath taking and only a 5min drive into the town if even that. The pool, sauna and gym were amazing to have there, room service was mostly yummy & fast! and last but not least they accomodated to a late check out request the night before!
The eggs at breakfast weren’t the best and I’m not even that fussy of a person, no microwave in rooms, the spa was being cleaned the morning we wanted to use it :( and only other thing was there was no creamy sauce for the pasta we ordered at room service (it was like plain pasta with some olive oil maybe but they said it was a cream sauce) still yum/edible
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Peter
10
septembre 2024
An amazing hotel with an amazing view of the surrounding area. You wake up to the view of water with snow capped mountains behind. Secure underground parking is available with drying areas for all of your snow gear. All meals served in their restraint could not be faulted.
Something we did not mind but would concern some people is that it is located a little way out of town and if you wish to walk it is a long steep hill to get back to the hotel. Especially if you have been in town shopping or out for a meal and a drink.
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Belinda
8.2
août 2023
We were in a inward facing room, so didn't get the view of the lake and the mountains but that was ok as we did ski everyday and only used the room during evening/night time. The hotel is close to the city, easy reachable with a car and for the fit ones, easy to walk to town as well if one likes a 20-30 min walk.
Restaurant was rather expensive. Breakfast had only a mall option of either continental ($29) or all buffet (35?). The bar did serve coffee and a mini croissant but otherwise one had to get the buffet option. I would be great to have a la carte breakfast for those ones who don't normally eat a whole buffet but still like to enjoy some breakfast.
Attractions
Queenstown Gardens
0,9miSkyline Queenstown
0,9miOdyssey Sensory Maze Queenstown
0,9miLake Wakatipu
0,9miKiwi Birdlife Park
1miQueenstown Hill
1,4miKawarau Suspension Bridge
4,9miJack’s Point Golf Course
5,5miCoronet Peak
9miKawarau River
10,6miThe Remarkables
12,1miShotover River
20,9miRouteburn Track
28,4miFiordland National Park
30,9miMirror Lakes
30,9miAttractions
Queenstown Gardens
0,9miSkyline Queenstown
0,9miOdyssey Sensory Maze Queenstown
0,9miLake Wakatipu
0,9miKiwi Birdlife Park
1miQueenstown Hill
1,4miKawarau Suspension Bridge
4,9miJack’s Point Golf Course
5,5miCoronet Peak
9miKawarau River
10,6miThe Remarkables
12,1miShotover River
20,9miRouteburn Track
28,4miFiordland National Park
30,9miMirror Lakes
30,9miAéroports
Queenstown Airport
5miEmplacement
Restrictions d'âge
Disponibilité
Ski
Restaurant
Piscine extérieure
Wifi gratuit
Centre de fitness
Sauna
Climatisation
Buffet adapté aux enfants
Bar
Solarium
Bureau d'excursions
Terrasse
Réception 24h/24
Vue sur le lac
Chambres non-fumeurs
Accessible en fauteuil roulant
Parasols de plage
Chaises de plage/Transats
Ustensiles de cuisine
Kitchenette
Ascenseur
Jardin
Produits de toilette gratuits
Balcon
Baignoire
Accessibilité
Accessible en fauteuil roulant
Activités
Cyclisme
Ski
Chambre
Armoire ou placard
Linge de lit
Réveil
Cuisine
Bouilloire électrique
Grille-pain
Kitchenette
Machine à café
Machine à laver
Micro-ondes
Plaque de cuisson
Réfrigérateur
Table à manger
Ustensiles de cuisine
Distanciation physique
Paiement sans espèces disponible
Divertissement & Services Familiaux
Jeux de société / Puzzles
Équipements de la chambre
Canapé-lit
Fer à repasser
Lit pliant
Espace de vie
Bureau
Canapé
Espace repas
Espace salon
Extérieur
Balcon
Jardin
Mobilier d'extérieur
Solarium
Terrasse
Fonctionnalités de sécurité
Trousse de premiers secours disponible
Général
Ascenseur
Chambre hypoallergénique disponible
Chambres communicantes disponibles
Chambres familiales
Chambres non-fumeurs
Chauffage
Climatisation
Espace fumeur désigné
Installations pour les personnes handicapées
Moquetté
Installations d'affaires
Centre d'affaires
Fax/Photocopie
Salles de réunion/banquet
Internet
Wifi gratuit
Médias & Technologie
Chaînes câblées
Chaînes satellite
Lecteur CD
Lecteur DVD
Radio
Téléphone
Télévision
Télévision à écran plat
Nourriture & Boisson
Bar
Bouilloire
Buffet adapté aux enfants
Café sur place
Fruit
Repas enfants
Repas spéciaux (sur demande)
Restaurant
Vin/Champagne
Parking
Parking privé
Parking sur place
Salle de bain
Baignoire
Baignoire ou douche
Douche
Papier toilette
Peignoir
Produits de toilette gratuits
Salle de bain privée
Sèche-cheveux
Serviettes
Toilettes
Sécurité
Accès par carte
Coffre-fort
Détecteurs de fumée
Extincteurs
Vidéosurveillance dans les espaces communs
Services
Service de réveil
Service de réveil/Horloge
Services de nettoyage
Blanchisserie
Nettoyage à sec
Services de réception
Bureau d'excursions
Bureau de change
Concierge
Consigne à bagages
Enregistrement/Départ express
Réception 24h/24
Spa
Centre de fitness
Chaises de plage/Transats
Fitness
Parasols de plage
Piscine extérieure
Sauna
Transport
Service de navette
Vue
Vue sur le lac
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Private parking is available on site (reservation is not needed) and costs NZD 15 per day.
Politiques enfants
Children of all ages are welcome.
Children 14 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Politiques sur les lits bébé et lits d'appoint
0 - 2 ans
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Visa,
Diners Club,
Mastercard,
American Express,
JCB,
Cash only,
Eftpos,
UnionPay
Cet établissement accepte l'espèce.
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